JAYCO FIFTH WHEEL Complaints

BLOW OUT OF TIRE RIGHT SIDE REAR, DAMAGE TO 5TH WHEEL TRAILER. $1500. DAMAGE 200 MILES FURTHER DOWN THE ROAD A S2ND TIRE BLEW OUT RIGHT SIDE FRONT TIRE. MADE HOLE THROUGH 5TH FLOOR CAUSING $3000. DAMAGE

BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!

KITCHEN SLIDE-OUT EXTENDS WHILE IN TRANSIT/TOW ON STRAIGHT, LEVEL HIGHWAYS. THIS HAS OCCURRED MULTIPLE TIMES SINCE ORIGINAL PURCHASE. ..UPDATED 09/25/17 *BF UPDATED 10/12/2017*JS *BF *JS

TL* THE CONTACT OWNS A 2015 (NA) JAYCO SEISMIC WAVE 32 FT. TRAVEL TRAILER. WHILE THE TRAILER WAS PARKED, THE CONTACT NOTICED THAT THE SHACKLES IN THE CENTER OF THE TRAILER HAD FAILED, BENDING THE LEAF SPRINGS. THE CONTACT SPOKE WITH VALLEY RV SUPERCENTER (619 WASHINGTON AVE N, KENT, WA 98032) WHO STATED THAT THE TRAILER WAS OUT OF WARRANTY. THE TRAILER WAS NOT REPAIRED, BUT WAS IN THE PROCESS OF BEING REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

LAST SUMMER THREE OF FOUR POWER KING TOWMAX STR'S ST235/80R16 TIRES THAT CAME WITH MY NEW 2015 JAYCO EAGLE 375BHFS EXPLODED. AT THE TIME OF THE FAILURE THE TIRES HAD ONE SEASON OF USE, ABOUT 6000 MILES. ABOUT FOUR HOURS INTO OUR FIRST TRIP THE RIGHT REAR TIRE EXPLODED. AN HOUR LATER, THE RIGHT FRONT TIRE EXPLODED. IN ORDER TO COMPLETE OUR JOURNEY I HAD TO REPLACE BOTH TIRES WITH THE SAME TOWMAX TIRES. SEVEN WEEKS LATER, THE LEFT FRONT TIRE EXPLODED. ON DECEMBER 23, 2016 THE TIRE MANUFACTURE, DYNAMIC TIRE CORPORATION, WAS PROVIDED NOTICE OF THE POTENTIAL HAZARDS I OBSERVED AS A LICENSE PROFESSIONAL ENGINEER: THE ISSUE, HOWEVER, THAT IS PARAMOUNT WITH THE FAILURE OF THESE TIRES, IS THE EVIDENCE OF EXCESSIVE HEAT BUILDUP AS YOU STATED IN YOUR REPORT IS INDICATED BY THE BLUE DISCOLORATION. THIS IS EVIDENT NOT ONLY IN THE REMAINING TWO ORIGINAL TIRES BUT IS ALSO PRESENT IN THE TWO REPLACEMENT TIRES CONTRARY TO YOUR REPORT, THE ORIGINAL TIRES AND THE REPLACEMENT TIRES WERE NEVER OPERATED IN AN UNDERINFLATED CONDITION OR EXPOSED TO LOADS GREATER THAN INDICATED ON THE SIDEWALL OF THE TIRES. ALL TIRES WERE CLOSELY MONITORED BY MYSELF AND IT IS MY PROFESSIONAL OPINION THAT THESE TIRES GENERATED EXCESSIVE HEAT DURING THEIR OPERATION WITHIN THE MANUFACTURES OPERATIONAL REQUIREMENTS FOR PRESSURE AND LOAD. WITH THE FAILURE OF THE THIRD TIRE IT BECAME APPARENT TO ME THAT THE MATERIALS AND CONSTRUCTION OF THE TIRE ARE NOT ABLE TO OPERATE AT THE MANUFACTURES RATED CAPACITY. SINCE THERE EXISTED A REAL PROBABILITY THAT THESE REPLACEMENT TIRES WILL ALSO EVENTUALLY FAIL BOTH REPLACEMENT TIRES WERE ALSO REMOVED FROM SERVICE AT THAT TIME. IT IS MY PROFESSIONAL OPINION THAT DTC NEEDS TO GIVE SERIOUS CONSIDERATION TO EXAMINING THE CAUSE FOR THE EXCESSIVE HEAT BUILDUP IN THEIR TIRES AND THE RESULTING DEGRADATION OF MATERIAL STRENGTH THAT OCCURS OVER TIME AND REEVALUATE THE RATINGS INDICATED BY DTC ON THE SIDEWALL.

THE WIRING FOR THE ELECTRIC BRAKES WERE ROUTED OVER AND WRAPPED AROUND THE SPRINGS. THE WIRES WERE WRAPPED TIGHT ENOUGH THAT THERE WAS NO SLACK IN THE WIRING. THIS CONDITION WOULD EVENTUALLY LEAD TO THE WIRES SHORTING OUT CAUSING A FAILURE IN THE TRAILER'S BRAKING SYSTEM AND POSSIBLY TOW VEHICLE'S BRAKE CONTROLLER. I HAVE REPORTED THIS TO A FACTORY REPRESENTATIVE BUT I'M NOT CONFIDENT THEY UNDERSTAND THE SAFETY IMPLICATIONS. I FOUND THIS CONDITION WHILE INSPECTING THE TRAILER FOR OUR FIRST TRIP AND HAD THE WIRING REROUTED. I DO BELIEVE THAT THIS CONDITION EXISTS ON A LOT OF JAYCO'S PRODUCTS.

WE RECEIVED OUR 5TH WHEEL FROM THE DEALER AFTER DOING SOME WARRANTY REPAIRS ON IT. GOT AROUND 100 MILES AWAY AND ONE OF THE TIRES DEVELOPED A PROTRUSION ON THE INSIDE OF THE TIRE. STOPPED AND CALLED FOR A REPAIRS. ON OUR WAY TO THE NORTHWEST OF THE UNITED STATES, FROM MEMPHIS, TN, ONCE A WEEK FOR FOUR WEEKS WE EXPERIENCED A TIRE FAILURE. SECOND ONE IN DENVER, COLORADO, THE NEXT WAS IN SPOKANE, WASH. FINALLY THE LAST ONE SACRAMENTO, CAL. NUMBER THREE TIRE DID DAMAGED TO THE SIDE OF OUR 5TH WHEEL WHEN IT EXPLODED AND DRAGGED THE RIM ON THE PAVEMENT, DAMAGING THE RIM. GOT BACK HOME AND SENT NUMBER 3 AND 4 TIRE BACK TO TOWMAX FOR ANALYSIS AS REQUESTED BY THEM. GOT BACK THE REPLY AND THEY SAID THEY WOULD ONLY PAY FOR THE TIRES REPLACEMENT ($250.00). WHAT A COMPLETE JOKE. HAVE HAD OVER $1000.00 DAMAGE FROM THE NUMBER 3 TIRE. GUESS I WILL BE CALLING THEM TOMORROW AND SEE WHAT THEY ARE GOING TO DO ABOUT THE OTHER DAMAGED TO THE UNIT. WITH ALL THE ISSUES WITH THESE TIRES THE COMPANY SHOULD BE RESPONSIBLE FOR ALL/ANY DAMAGE BEYOND FROM JUST GETTING A REIMBURSEMENT FOR THE TIRES. THIS 5TH WHEEL WAS STILL ALMOST NEW AND HAD VERY LOW MILEAGE ON THE TIRES. ALL INSTANCES EXCEPT FOR ONE WAS ON THE INTERSTATE AND LEFT US AND FELLOW TRAVELERS IN A DANGEROUS POSITON UNTIL THE REPLACEMENT COULD BE MADE. AS A MASTER ASE TRUCK/AUTO TECHNICIAN FOR 40 YEARS I AM WELL AWARE OF TIRE CONDITIONS AND MAINTENANCE. THIS IS THE BAD NEWS FROM TOWMAX "WE ARE WILLING TO PROVIDE THIS CUSTOMER GOODWILL ONLY ON THE CONDITION THAT YOU SIGN A GENERAL RELEASE OF DYNAMIC TIRE CORPORATION (DTC) FROM ALL OTHER LIABILITY RELATING TO THE INCIDENT AS WELL AS AGAINST ANY FUTURE CLAIMS RELATED TO THIS MANNER" THIS WAS A LETTER THAT I RECEIVED FROM THEM DATED AUG. 2, 2016. THIS RESPONSE FROM THEM IS LIKE A KICK IN THE BUTT. WE WILL SEE WHAT THEY WILL PROVIDE WITH THE NEXT CONVERSATION.

THE SLIDE MECHANISM COMPLETELY FAILED IN THE DEALER SHOP. COMPLAINTS WHERE DOCUMENTED FOR 12 MONTHS PRIOR TO THE FAILURE. THE SLIDE COMPLETELY FELL OUT OF OPENING, THE RV WAS NOT IN MOTION AT THE TIME OF FAILURE, HOWEVER IF THIS HAD HAPPENED DURING TRANSPORT WHAT EFFECT WOULD IT HAD ON PUBLIC SAFETY. THE MANUFACTURER IS REPLACING SLIDE MOTORS, ALL THE ROLLERS UNDER THE SLIDE. ALSO ALL THE FRAME SUPPORTS ARE BENT (OUTRIGGERS). THEY ARE ADDING ADDITIONAL OUTRIGGERS. THIS IS A SIGNIFICANT SAFETY ISSUE. THE RV WAS DELIVERED MAY 27, 2015.

IN SEPT 2014 I HAD A BLOWOUT ON I75 ON MY JAYCO FIFTH WHEEL. THERE WAS DAMAGE TO THE RV. AFTER THE RV WAS REPAIRED IT WAS IN STORAGE UNTIL JUNE 28,2015, WHEN I HAD ANOTHER BLOW OUT, AND THEN 2 MORE ON JULY 1ST. EVERY TIRE WAS DESTROYED BECAUSE THE TREAD RIPPED OFF THE TIRE. I ALSO HAD DAMAGE TO THE 5TH WHEEL FROM EACH OF THESE BLOW OUTS. I FILED A CLAIM WITH GOODYEAR AS IT WAS OBVIOUS THE TIRES WERE DEFECTIVE. GOODYEAR REJECTED THE CLAIM SAYING THE TIRES MUST HAVE BEEN LOW ON AIR. I ALWAYS CHECK MY TIRES WHEN I AM LEAVING ON A TRIP AND I DO NOT OVERLOAD THE RV.

TL* THE CONTACT OWNS A 2008 JAYCO EAGLE 320RLDS TRAVEL TRAILER (NA). WHILE DRIVING AT APPROXIMATELY 20 MPH, THE CONTACT ENCOUNTERED A BUMP AND THE REAR PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND AN INDEPENDENT MECHANIC WAS ABLE TO WELD THE FRACTURED AXLE AT THE LOCATION. THE CONTACT ALSO MENTIONED THAT THE REAR SUBFRAME EXHIBITED NUMEROUS CRACKS. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR WHICH CONSISTED OF WELDING THE AFFECTED SUB FRAME CRACKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO FAILURE MILEAGE.