JAYCO FIFTH WHEEL Complaints

MY SPRINGS AND AXLES ARE NOT UP TO THE TASK OF HOLDING MY CAMPER UP. THE TIRES ARE HITTING THE BOTTOM OF THE CAMPER, CAUSING THEM TO HAVE A BIG GROOVE CUT INTO THEM AND DAMAGING THE BOTTOM OF THE CAMPER. *DT *BF CARFAX CANNOT PROCESS THIS REQUEST. PHOTOS ATTACHED.*JB THIS DAMAGE WAS CAUSED DURING DELIVERY, UNLOADED, TO THE DEALERSHIP BEFORE I PURCHASED IT. HAD I KNOWN THAT, I WOULD NOT HAVE PURCHASED IT! *DT CARFAX CANNOT PROCESS THIS REQUEST. VIN INVALID. *JB

RECEIVED RECALL FOR FUEL TANK BRACES DEFECT AND TOOK IT TO CAMPING WORLD OF GULF BREEZE, FL ON 4/18/19 WHERE I PURCHASED IT IN FEB 2019, AND THEY WAITED UNTIL 4/26 TO ORDER PARTS FROM JAYCO. JAYCO SHIPPED ON 5/1 AND WAS RECEIVED BY THEM ON 5/3. I HAVE CALLED SEVERAL TIMES AND THEY TELL ME ONE TIME THEY RECEIVED PARTS AND WHEN I CALL AGAIN THEY HAVE NOT RECEIVED PARTS. I AM TIRED OF GETTING THE RUNAROUND FROM THEM. I AM STILL WAITING FOR IT TO BE REPAIRED. THIS IS NOW 5/13 AND THEY STILL HAVE NOT FIXED IT. IT HAS BEEN ALMOST A MONTH SINCE I DROPPED IT OFF TO THEM. THEY WOULD NOT LET ME LEAVE WITH IT AS IT WAS A SAFETY HAZARD.

TWO OF MY FOUR LEAF SPRINGS BROKE, MY OTHER TWO LEAF SPRINGS SHOW CRACKS FORMING AND SEVERE STRESS. WHEN MY LEAF SPRINGS BROKE, MY TRAILER BRAKES ALSO FAILED TO WORK. I DID NOT REALIZE MY LEAF SPRINGS HAD BROKE UNTIL I PULLED INTO MY CAMPSITE AND SAW MY REAR WHEELS IN A VERY WEIRD POSITION. I CRAWLED UNDER AND REALIZED WHAT HAD HAPPENED. I HAVE THE LEAF SPRINGS IN MY POSSESSION AND HAVE PICTURES, BUT I CANNOT UPLOAD THEM FROM THIS COMPUTER. *DT*DT*JB BOTH LEFT AND RIGHT REAR LEAF SPRINGS BROKE, OTHER TWO ARE STARTING TO CRACK. CONSUMER STATED TIRES RUBBED AGAINST THE FRAME AND SIDES OF 5TH WHEEL CAUSING SEVERE DAMAGE TO ONE TIRE AND SLIGHT DAMAGE TO THE OTHER TWO. FIFTH WHEEL SPRINGS HAS BEEN REPAIRED. CONSUMER STILL HAS BROKEN AND DAMAGED LEAF SPRINGS. CONSUMER HAS BEEN IN CONTACT WITH THE MANUFACTURER.*JB *BF VIN NOT VALID.*JB

TIRES ARE HITTING UNDERSIDE OF UNIT. MANUFACTURER WILL UPGRADE FROM 7 000 LB SPRINGS TO 8,000 LB SPRINGS BUT REFUSES TO UPGRADE AXLES FROM 7,000 TO 8,000 LB. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB *BF *JB

THE LIPPERT 7K LB AXLE GREASE SEALS WERE LEAKING WHEN I DISASSEMBLED THE WHEEL SEALS AND BEARINGS IN ORDER TO REPACK THE BEARINGS. THE OIL SEAL HAD LEAKED WHICH RESULTED IN A COATING OF GREASE ON EVERYTHING INSIDE THE BRAKE DRUM AND BRAKE PADS. I HAVE 10K MILES PULLING THIS TRAILER. THE BRAKE PADS STILL HAVE MUCH PAD LEFT. THE AXLE SPINDLE HOUSING WAS FULL OF GREASE, INDICATING EITHER THE DEALER OR FACTORY USED THE QUICK GREASE ZERK FITTING AND OVERFILLED WITH GREASE WHICH BLEW OUT THE GREASE SEAL. I'VE READ ON JAYCO FORUMS THIS IS A COMMON PROBLEM, SO I NEVER USED THE QUICK FITTING MYSELF, SINCE I DON'T DRIVE THE AXLE UNDER WATER. OWNERS SHOULD BE WARNED OF THIS PROBLEM, SINCE IT COULD LEAD TO BRAKE FAILURE.

THE BOLT IN THE FRONT AXLE HANGER BRACKET DISLODGED SOMEWHERE BETWEEN CHATTANOOGA TN AND MERIDIAN MS. I REALIZED THIS AS I WAS RE-TORQUING LUG NUTS AND NOTICED THAT THE BOLT WAS MISSING AND I HAD EXCESSIVE TREAD WEAR ON THE FRONT AXLE TIRES. FURTHER INSPECTION SHOWED DEFORMATION OF THE BOLT HOLE IN THE HANGER BRACKET. I CHECKED ALL OTHER NUTS AND BOLTS AND ALL WERE TIGHT. DURING THE REPAIR PROCESS THE NUT WAS REMOVED FROM THE OPPOSITE SIDE AND FOUND THAT THE HOLE IN THAT HANGER BRACKET IS ALSO DEFORMING BUT, CURRENTLY TO A LESSER DEGREE THAN THE ONE THAT FAILED.

II AM THE OWNER OF A 2017 JAYCO PINNACLE 36 FBTS. IT HAS A RESIDENTIAL REFRIGERATOR INSTALLED BY JAYCO AT THE FACTORY. THERE HAS BEEN MANY OWNERS OF THE SAME MODEL WITH RESIDENTIAL REFRIGERATORS EXPERIENCING SUSPENSION LEAF SPRING AND AXLE FAILURES. SOME PEOPLE HAVE REGISTERED WITH YOU ABOUT THIS PROBLEM. SOME HAVE HAD THE WEIGHT OF THE RV MEASURED AND THE STOCK SPRINGS ARE NOT IN ACCORDANCE TO THE WEIGHT THEY ARE SUPPORTING AT 60 MPH HAVING THE LEAF SPRING SNAP OFF THE RV BODY AND THE TIRES RUBBING ON THE UNIT. MANY OWNERS HAVE HAD THRU THEIR DEALERS, JAYCO SUPPLYING ALL NEW PARTS AND UPDATED TO A HEAVIER SPRING RATE THAN THE ASSEMBLY VERSION. FROM 7000 LBS TO 8000 LBS. I CALLED JAYCO , THEY WANT ME TO DRIVE THE UNIT TO A DEALER FOR INSPECTION. MY DEALER IS ALMOST 100 MILES ONE WAY....I DO NOT FEEL COMFORTABLE ABOUT DRIVING THIS RV NOW. I ASKED JAYCO TO HAVE SOME COME OVER AND LOOK AT THIS SAFETY ISSUE AND THEY REFUSED UNLESS I PAY THE MOBILE FEE( THEY WILL NOT PAY FOR IT) THERE ARE GETTING MORE AND MORE COMPLAINTS ON JAYCO OWNERS SITE DAILY. IT IS NOT IF THIS WILL OCCUR BUT, WHEN!!! I AM STILL UNDER FACTORY WARRANTY AND I FEEL JAYCO SHOULD INSPECT THE UNIT HERE WITH OUT THE CHANCES OF ME HURTING INNOCENT OTHERS ON THE HI WAY OR DAMAGE MY OWN PROPERTY. JAYCO IS AWARE OF THIS PROBLEM AND NO RECALL OR NOTICES HAVE BEEN RENDERED TO US OWNERS. MY UNIT HAS DIFFERENCES IN LEFT AND RIGHT MEASUREMENTS IN THE WHEELS AND TIRES. *DT*JB

REAR LEAF SUSPENSION FAILED WHILE TRAVELING AT HIGHWAY SPEEDS CAUSING TRAILER TO SWAY AND NEARLY OVERTURN. UNIT DROPPED ONTO TIRE CAUSING IT TO FAIL. *DT*JB *BF *JB

BOTH AXLES, SPRINGS AND HARDWARE ON THE FIFTH WHEEL TRAILER ARE FAULTY. THE LEAF SPRINGS AND AXLES ARE NOT THE CORRECT WEIGH RATED FOR THIS MODEL. THE TOP OF THE TIRES RUB AGAINST THE CAMPER FLOOR WHILE IN MOTION. JAYCO HAS APPROVED THE REPLACEMENT OF THE SPRINGS AND U-BOLTS. THE AXLES NEED TO BE UPGRADED FROM A 7000 LB AXLE TO A 8000 LB AXLE. THERE HAS BEEN MANY JAYCO 36 FBTS OWNERS HAVE HAD THIS SAME ISSUE. SOME OWNERS HAVE EXPERIENCED MAJOR DAMAGE AND LOSS. I FEEL THIS NEEDS TO BE INVESTIGATED AND A MANDATED RECALL AND REPAIR BE MADE BY JAYCO BEFORE AN INJURY OR DEATH TAKES PLACE. *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB *DT *TR *BF *JB

TL* THE CONTACT OWNS A 2017 JAYCO SEISMIC. THE CONTACT STATED THAT THE RECREATIONAL VEHICLE EMITTED A STRONG TOXIC ODOR AROUND THE KITCHEN DRAIN AND CABINET AREAS. THE MANUFACTURER INSPECTED THE CAMPER AND FOUND THAT THE CAMPER'S DRAINING SYSTEM WAS NOT VENTING THROUGH THE ROOF. THE FAILURE CAUSED THE RECREATIONAL VEHICLE TO BE EXPOSED AND FILLED WITH FORMALDEHYDE. THE FAILURE WAS NOT REPAIRED. THE CONTACT PLACED THE VEHICLE IN STORAGE. THE CONTACT STATED THAT SHE DEVELOPED ALLERGY SYMPTOMS EVER SINCE THE VEHICLE WAS PURCHASED. MEDICAL ATTENTION WAS RECEIVED AND THE DOCTOR FOUND FORMALDEHYDE IN THE CONTACT'S LUNGS AND NASAL CAVITIES. THE CONTACT WAS RECEIVING TREATMENT FOR POISONING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.