JAYCO TRAVEL TRAILER Complaints

TL* THE CONTACT OWNS A 2017 JAYCO EAGLE. WHILE THE VEHICLE WAS PARKED, THE WELDING OF THE FRONT JACK TO THE FRAME FRACTURED. THE FAILURE CAUSED THE FRONT END OF THE TRAILER TO DROP WITHOUT WARNING. THE TRAILER WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 436.

WE BOUGHT A BRAND NEW JAYCO OCTANE SUPER LITE 273 IN MAY 2016.WE PARKED IT IN OUR DRIVEWAY,AND DECIDED TO SPEND THE NIGHT IN IT BECAUSE THE KIDS WERE EXCITED TO USE IT.ABOUT 7 HRS AFTER SETTING IT UP,THE SAME DAY WE BROUGHT IT HOME,THE FURNACE AND AIR CONDITIONER QUIT WORKING(WE WERE TOLD,AFTER GETTING IT FIXED,THAT A HOSE WASN'T ON CORRECTLY, CAUSING IT TO TRIP A RESET BUTTON).AFTER THAT,WE NOTICED A LOT MORE WAS WRONG WITH THIS TRAILER.THE BED FRAME WAS MADE VERY WRONG,A WATER PUMP HOSE WASN'T ON ALL THE WAY,THE POWER BED SAFETY LOCK WASN'T ENGAGED,THE CAULKING AROUND THE OUTSIDE SPEAKERS WASN'T APPLIED RIGHT,AND THE SINK LEAKED.WE TOOK IT BACK TO THE DEALERSHIP WHERE WE BOUGHT IT AND THEY FIXED THE ISSUES.MAYBE A MONTH LATER,WE NOTICED MORE WAS WRONG.THE SHOWER NOW LEAKED,THE USB PORTS QUIT WORKING,AND THERE WERE BUBBLES BULGING OUT ON THE OUTSIDE OF THE TRAILER.ALSO WE NOTICED A PART ON THE ROOF HAD CAME UP.AFTER TAKING IT BACK AGAIN,WE WERE TOLD THAT THE METAL SIDING WASN'T INSTALLED CORRECTLY,AND IT WOULD HAVE TO BE COMPLETELY REPLACED.ALSO THE PART ON THE ROOF HAD CAME UP BECAUSE THE SCREWS THAT HELD IT DOWN,WERE TIGHTENED WAY TO TIGHT CAUSING THE HEADS TO POP OFF.I'M THANKFUL WE WEREN'T TAKING IT ON OUR TRIP WHEN THIS HAPPENED BECAUSE IT MIGHT HAVE CAUSED PARTS OF THE ROOF TO FLY OFF.WE TRIED TALKING TO JAYCO ABOUT THE SAFETY OF THE TRAILER,BUT THEY DIDN'T THINK WE HAD REASON FOR CONCERN.WE TALKED TO THE DEALERSHIP WHICH SEEMS TO HAVE VERY LITTLE DEALINGS WITH US NOW,OTHER THAN FIXING THE ISSUES THROUGH THE WARRANTY.(ALL ISSUES HAPPENED WHILE BEING PARKED IN OUR DRIVEWAY)I DON'T KNOW WHAT TO DO.WE ARE CONCERNED THAT THIS TRAILER ISN'T MADE CORRECTLY AND MAY BE UNSAFE TO TAKE ON THE ROAD.WE DON'T KNOW WHAT OTHER PROBLEMS ARE GOING TO SURFACE IF WE CONTINUE USE IT.WHAT CAN BE DONE TO MAKE SURE THIS TRAILER IS SAFE FOR OUR FAMILY TO TAKE ON VACATIONS?PLEASE HELP.

WHILE DRIVING DOWN THE HIGHWAY AFTER MAKING A SHARP TURN THE TIRE RUBBED AGAINST THE OUTRIGGER RESULTING IN PREMATURE WEAR OF THE TIRE AND CAUSED THE FENDER FALL OFF THE TRAILER. THE TIRE IS DAMAGED BEYOND REPAIR AND INCREASED THE RISK OF A CRASH.

THE WIRING UNDERNEATH THE TRAILER WAS INSTALLED WITHOUT ANY COVERING AND PLACED DIRECTLY ON TOP OF THE SHARP EDGES OF THE CROSS MEMBERS. AFTER THE FIRST USE THE WIRE INSULATION BECAME DAMAGED AND THE ELECTRICAL SYSTEM BEGAN SHORTING OUT.

TL* THE CONTACT OWNS A 2016 JAYCO JAY FEATHER. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE TRAILER. THE DEALER DIAGNOSED THE TRAILER AS HAVING BRAKE FAILURE. THE MECHANIC INFORMED THE CONTACT THAT THE BRAKES WERE COMPLETELY FRACTURED. THE TRAILER WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,200.

TL* THE CONTACT OWNS A 2015 JAYCO WHITE HAWK. THE CONTACT STATED THAT WHILE ATTEMPTING TO OBTAIN AN OBJECT FROM THE BED, THE MURPHY BED INDEPENDENTLY FOLDED CLOSED CAUSING THE CONTACT TO BECOME TRAPPED INSIDE THE BED FOR APPROXIMATELY ONE HOUR. THE CONTACT SUSTAINED A HIP AND ANKLE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE MURPHY BED NEEDED TO BE REPLACED. THE BED WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230. UPDATED 8/17/15*CN

TRAVELING 65 MPH SOUTHBOUND ON I-59 NEAR EXIT 63 OUTSIDE HATTIESBURG, MS, TOWMAX ST235/80R16 TIRE FAILURE BY BLOWOUT. TIRE MOUNTED ON A 2015 JAYCO PINNACLE 38FLFS FIFTH WHEEL RV TRAILER AT THE RIGHT REAR. TIRES HAVE LESS THAN 4,000 MILES. TIREMINDER TPMS USED AND NO OVERHEATING OR OVER PRESSURE REGISTERED. TIRES WERE AT 80 LBS COLD. SHREDDED TIRE DAMAGED FENDER SKIRT AND ALUMINUM AT WELL OVER $400 IN PARTS/LABOR. REPLACED ALL FOUR TIRES ON RV WITH GOODYEAR GLADIATOR. *TR

RE: RECALL OF DEADBOLT LOCK CYLINDER #HF335 - RECEIVED NOTICE DATED JANUARY 31, 2014. FILLED OUT ONLINE FORM PER INSTRUCTIONS ON FEBRUARY 21, 2014. NO RESPONSE. ON APRIL 2, 2014, CALLED FASTEC INDUSTRIAL AT 800-837-2505, AND PER [XXX] I SHOULD EXPECT IT IN 5-6 WEEKS AS THEY ARE BEHIND ON THE ORDERS. NO RESPONSE. CALLED ON AUGUST 29, 2014, MACHINE ANSWERED, NO OPPORTUNITY TO LEAVE A MESSAGE. CALLED AGAIN ON SEPTEMBER 15, 2014, AND THE MESSAGE SAID THE MAILBOX WAS FULL AND I WAS UNABLE TO LEAVE A MESSAGE. WOULD LIKE THIS RESOLVED SOON. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 JAYCO OCTANE TRAVEL CAMPER. THE CONTACT STATED THAT THE WIRES AND TRANSFER SWITCH MELTED WHILE CAMPING. THE DEALER REPLACED THE TRANSFER SWITCH AND WIRES, BUT DID NOT STATE WHAT CAUSED THE WIRING SYSTEM TO FAIL. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE WAS NO MILEAGE TO REPORT.

WAS SUPPOSE TO RECEIVE NEW DOOR LOCKS CYLINDERS FROM THEM FOR A RECALL. SAID THEY WERE STILL TRYING TO SEND THEM, THAT WAS MARCH OF 2014, AND THIS IS NOW AUGUST OF 2014 AND HAVEN'T RECEIVED THEM YET!!! THIS IS FROM WESCO FASTEC INDUSTRIAL, OR WESCO DISTRIBUTION, INC THANK YOU!!! *TR