JAYCO TRAVEL TRAILER Complaints

The contact owns a 2019 Jayco J-flight. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment) however, the part for the recall repair was unavailable. The contact contacted the dealer who confirmed that the parts were ordered however the repair was pushed back several times due to parts not being available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had stated the vehicle's carbon dioxide and smoke detector sensor had set off indicating that one or both were occurring. There was no actual fire or smoke however there was a fuel like odor that remained in the vehicle. The approximate failure mileage was 200.

The contact owns a 2020 Jayco Jay Flight. The contact received a recall notice for NHTSA campaign number: 21V425000 (Equipment). The contact called the dealer and was informed that she had to either bring the trailer to the dealer or pay a mechanic to make a service call for the recall repair. The contact stated that she did not have the money to tow the trailer or pay to have a mechanic service the recall. The manufacturer was not made aware of the issue. The RV was not repaired. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Jayco Jay Flight SLX RV. The contact received notification of NHTSA campaign number: 21V203000 (Equipment), 21V179000 (Equipment) and 21V184000 (Equipment) however, the parts to do the recall repairs were unavailable. The contact called the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts Distribution disconnect.

The contact owns a 2019 Jayco White Hawk. The contact received notification for NHTSA Campaign Number: 21V179000 (Equipment) however, the part to do the recall repair was not available. The dealer had been notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

2019 JAYCO. CONSUMER WRITES IN REGARDS TO SAFETY RECALLS 21V-179, 21V-184, 21V-204 AND 21V-203. THE CONSUMER STATED THE DEALERSHIP HAS BEEN UNABLE TO PERFORM THE RECALL REPAIR FOR VARIOUS REASONS. THE CONSUMER REQUESTED ASSISTANCE WITH HAVING THE RECALL REPAIR COMPLETED.

The contact owns a 2020 Jayco Jay Flight travel trailer equipped with a Dometic cooking stove with part number: RV1731. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that part was not yet available. The contact was informed that it would be another month for before parts became available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Jayco Jay Feather RV. The contact received a recall notification for NHTSA campaign number: 21V317000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Jayco White Hawk. The contact received a recall notification for NHTSA Campaign Number: 21V184000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The contact was not able to get a dealer to repair the vehicle. Parts distribution disconnect.

The contact owns a 2019 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V179000 (Equipment). The dealer was made aware of the recall and informed the contact that the part needed to be ordered for the recall repair. The parts department was not aware if the part was ordered for the recall repair. The contact had not experienced a failure but was concerned about a possible gas leak. The manufacturer was made aware of the issue. Parts distribution disconnect.