JAYCO Complaints
View complaints related to JAYCO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 JAYCO QUEST FW- UNKNOWN, CO
THE PIN BOX SEPARATED FROM THE FIFTH WHEEL TRAILER FRAME (RECALL 9901045). *AK *NLM
Source: CONSUMER LETTER -
1999 JAYCO DESIGNER- WOODSTOWN, NJ
THE REFRIGERATOR WAS INOPERATIVE, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE RECALL WAS FOR SIMILAR MAKES/MODELS. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JAYCO HAWK TT- PARMA HTS., OH
1999 JAYCO LIGHT HAWK THE FLOOR ON OUR 3 YEAR OLD CAMPER IS MILDEWED IT BECAUSE IT WAS BUILT WRONG.JAYCO DID NOT WRAP THE WATERPROOFING MATERIAL HIGH ENOUGH INTO THE WALLS.WHICH LEAVES US WITH A CAMPER WITH A MILDEWED AND ROTTING FLOOR.WE HAVE TAKEN CARE OF THIS CAMPER.WE STILL OWE ON THIS UNIT .WE WANT THEM TO BUYT IT BACK NOT JUST FIX IT AND LEAVE US OUT TO DRY.THEY WILL NOT WARRANTY THE WORK. THEY WILL NOT FIX ANY FUTURE PROBLEMS WITHOUT IT BEING BROUGHT BACK TO THEM FOR AN ASSESMENT.DID WE NEGLECT THE CAMPER AFTER IT WAS FIXED??? OR IS IT BECAUSE JAYCO HAS TO COMPLETELY REMOVE THE SIDES,ROOF AND EVERYTHING INSIDE THE CAMPER TO REPAIR THE FLOOR??????? THIS TO ME SOUNDS LIKE LET THE CONSUMER PAY FOR OUR ERRORS ,NOT WE MADE A MISTAKE LET US MAKE IT RIGHT!!! IF YOU WERE TOLD WE ARE GOING TO TAKE APART YOUR CAMPER,THAT IS CREWED ANDS STAPLED TOGETHER AND THEN PUT IT BACK TOGETHER AGAIN WOULD YOU WANT IT BACK (NO WARRANTY OR GAURANTEES THAT IT WON'T LEAK OR FALL APART GOING DOWN THE ROAD.IF WE TRADE IT IN THE DEALERS WILL ONLY GIVE US WHOLESALE BECAUSE THEY KNEW ABOUT THE PROBLEM.WE SHOULD HAVE BEEN NOTIFIED BY JAYCO. THEY HAVE KNOWN ABOUT THIS PROBLEM SINCE 18 MONTHS AFTER WE BOUGHT OUR CAMPER ( WE HAVE HAD IT 3 YEARS)
Source: NHTSA WEB SITE -
2000 JAYCO DESIGNER- HAVANA, FL
ALL THE TIRES EXPERIENCED BLOWOUTS WITHIN 3 MONTHS. THE TIRES WERE TAKEN BACK TO THE DISTRIBUTOR WHO INFORMED THE CONSUMER THAT THEY WOULD NOT BE ABLE TO REPLACE THE TIRES. MANUFACTURER IS NOT ABLE TO DETERMINE THE CAUSE OF THE DEFECT (GOODYEAR TIRES - 225/75R15 - 2000 JAYCO DESIGNER TRAILER, DOT UNKNOWN). *TS *TT *NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JAYCO EAGLE- INDIANAPOLIS, IN
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE REAR DRIVER SIDE TIRE BLEW OUT CAUSING THE CONSUMER TO PULL OVER. SIZE#LT2257516 DEALER NOTIFIED. MRTHIS VEHICLE HAS EXPERIENCED SIX REAR TIRE BLOWOUTS. *JG
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
1997 JAYCO DESIGNER- LAKE CHARLES, LA
CONSUMER STATES AFTER SOME MOUNTAIN DRIVING THE FRAME TO THE TRAILER THAT THE HITCH IS ATTACHED TO CRACKED AND COLLASPED. *MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JAYCO DESIGNER- GOODWATER, AL
CONSUMER STATES THAT THE CROSS WEIGHT OF THE VEHICLE IS TOO HEAVY,CAUSING TIRES TO BLOW OUT EXCESSIVELY.HAD VEHICLE WEIGHTED WITH A CERTIFIED SCALE. CONTACTED DEALER. NLM THE CONSUMER EXPERIENCED TIRE FAILURE THREE TIMES. TWICE THE FAILURE OCCURED AT LEFT REAR OF THE VEHICLE. THE RIGHT REAR TIRE FAILED ONCE. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 JAYCO DESIGNER- OKEENE, OK
THERE WAS A CRACK IN THE FRONT BEAM, WHICH WAS CAUSED BY DRILLING TO PUT OTHER COMPONENTS INTO THE VEHICLE. *AK THE CONSUMER STATES THAT THE CRACK IS A RESULT OF A TOO LIGHT CHANNEL IRON AND THE DRILL HOLE COMBINED, WHEN THE RV DEALER INSTALLED A LELAND ENGINEERING EXTENDED HITCH ON A NEW SHORT BED PICKUP THIS WAS POSSIBLY THE FACTOR IN THE CRACK/BREAK. *SCC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JAYCO EAGLE- ONTARIO, CA
THE INJECTORS LEAKED INTO THE RADIATOR THEN TO THE RESERVOIR, IT OVERFLOWED AND WATER AND DIESEL FUEL LEAKED ONTO THE MANIFOLD AND THE TURBO AND THEN THE FIRE STARTED. THE DRIVERS BARELY GOT OUT OF THE CAB OF THE TRUCK BEFORE IT FULLY IGNITED BURNING THE COMPLETE CAB RESULTING IN A TOTAL LOSS. THE DRIVERS INJURED TRYING TO GET OUT OF CAB.ALL PERSONEL BELONGINGS WERE DESTROYED.
Source: NHTSA WEB SITE -
1979 JAYCO FOLD DOWN CAMPER- TOLEDO, OH
WHILE DRIVING THE VEHICLE LOAD, A CAMPER, LOST ITS LEFT REAR TIRE STRIKING AND DAMAGING ANOTHER VEHICLE, THE CAMPER SUSTAIND LEFT BRAKE AND TIRE STUD DAMAGE, POSSIBLE LUG, NUT OR BOLT FAILURE (OHIO TRAFFIC CRASH REPORT). NLM
Source: CONSUMER LETTER