2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- BEVERLY HILLS, CA
GEARS ARE UNREASONABLY DIFFICULT TO SHIFT WHEN PARKED ON A HILL. TRANSMISSION SLIPS OUT OF GEAR. WHILE ON THE FREE WAY AT APPROXIMATELY 60 MPH THE CAR LOSES THE ABILITY TO DELIVER POWER.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- GUYMON, OK
THE STOP/START SYSTEM STOP WORKING AND THE ENGINEERS HAVEN'T BEING ABLE TO FIX IT, THE LIGHT IN THE DASH THAT SHOWS THAT IS NOT WORKING COMES ON WHEN RUNNING DRIVING DOWN THE ROAD, DURING IDLE(STATIONARY)
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- JEREMIAH, KY
HEAD LIGHTS ARE VERY DIM, TURNED ON BRIGHT IS NO BETTER. LIGHTS ARE TO SMALL, I CAN'T TRAVEL AT NIGHT UNLESS NECESSARY BECAUSE IT'S DANGEROUS TO TRAVEL WITH LIGHTS THAT DIM. WHEN MAKING A TURN AT NIGHT IT'S PRETTY MUCH GUESSING WHERE YOU ARE, DANGEROUS IN THE RURAL AREA I LIVE IN. THE LIGHTS NEEDS TO BE REPLACED BEFORE SOMEONE IS INJURED.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- MALONE, NY
I HAD MY 2015 CHEROKEE LATITUDE SERVICED ON12/8/17 AND ON 12/9/17 I HAD TO GO ABOUT 30 MILES. ON MY WAY BACK HOME AS I ACCELERATED TO GET UP TO SPEED MY JEEP ACTED LIKE IT WANTED TO STOP. THE RPM KEPT CLIMBING BUT MY JEEP SLOWED DOWN. WHEN I DID SLOW DOWN AND I TRIED ACCELERATING AGAIN MY CAR CHUGGED AS IF IT DIDN'T KNOW WHAT TO DO. I AM GOING TO CALL THE DEALER WHEN THEY OPEN TO REPORT THE ISSUE
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- NASHVILLE, TN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE INADVERTENTLY STALLED AND LOST POWER. WHILE ATTEMPTING TO RESTART THE VEHICLE, IT FAILED TO CRANK FOR ONE MINUTE. THE CONTACT STATED THAT A "PLEASE SWITCH TO P THEN DESIRED GEAR" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NASHVILLE CHRYSLER DODGE JEEP RAM (NEW OWNERS FREELAND JEEP) (5800 CROSSINGS BLVD, ANTIOCH, TN 37013, (615) 866-6060), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2015 JEEP CHEROKEE- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE OF WHICH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE REVERSE GEAR COMPLETELY FAILED TO FUNCTION AND THE VEHICLE WAS TOWED TO BRANDYWINE CHRYSLER JEEP DODGE RAM (3807 KIRKWOOD HWY, WILMINGTON, DE 19808, (302) 998-2271). THE DEALER PROVIDED FURTHER DIAGNOSTIC TESTING AND REPLACED THE TRANSMSSION ASSEMBLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE WHEELS WERE OUT OF DIRECTION WHEN THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO (KEFFER CHRYSLER JEEP DODGE RAM, 8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (877) 406-5245) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER AUTHORIZED A LOANER VEHICLE FOR THE DEALER TO FURTHER DIAGNOSE THE FAILURES. THE DEALER STATED THAT THE ELEMENT WAS OUT ON THE BATTERY AND THE MANUFACTURER COVERED THE REPLACEMENT OF THE BATTERY. THE CONDITION OF THE VEHICLE WAS STILL UNSTABLE. THE MANUFACTURER PROVIDED A CASE MANAGER, BUT THERE WAS NO PERMANENT SOLUTION YET. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- NEW BERN, NC
WHILE DRIVING IN A 50 MPH ZONE ON A MAJOR ROADWAY IN THE TOWN I RESIDE IN MY VEHICLE DECIDED IT NO LONGER WANT TO GO. EVEN WITH MY FOOT ON THE GAS PEDAL I COULD SEE THE NEEDLE FOR REVS MOVING WHEN I PUSHED THE PEDAL, BUT THE CAR WOULDN'T MOVE. I TOOK MY FOOT OFF THE GAS AND TRIED THE PEDAL AGAIN. SAME RESULT THE CAR WOULD REV BUT NOT GO ASIDE FROM A STUTTERING /LIGHT JERKING, ALMOST AS IF IT DIDN'T WANT TO CHANGE GEARS. I HAVE HAD ROUGH SHIFTS FROM THE DAY WE DROVE THIS OFF THE LOT. I WAS TOLD TIME AND TIME AGAIN THAT IT WAS PART OF THE BREAK IN PERIOD AND THERE WERE NO CODES SPITTING OUT UNTIL THIS PAST SUMMER WHERE I GOT THE SERVICE SHIFTER PROBLEM A SECOND TIME THAT WAS ACCOMPANIED WITH SERVICE 4 WHEEL DRIVE. I NEVER HAVE USED THIS VEHICLE OFF ROAD AND MAYBE TWICE FOR VIRGINIA SNOW. I TOOK IT TO THE DEALERSHIP AND THERE WAS A RECALL, WHICH THEY HAVE FIXED. BUT NOW WE ARE BACK TO THE SAME SYMPTOMS ONLY NOW THE VEHICLE WANTS TO STOP FORWARD MOTION WHILE DRIVING. IT IS AT THE DEALERSHIP AND THEY ARE SAYING IT WAS A WIRING ISSUE. THIS VEHICLE IS NOT SAFE. HOW MANY PEOPLE NEED TO BE IN THIS VEHICLE BEFORE AN ACCIDENT HAPPENS. LUCKILY FOR ME I WAS THE ONLY CAR ON THAT SECTION OF THE ROAD BUT IF I WASN'T I WOULD HAVE BEEN REAR ENDED ESPECIALLY DURING RUSH HOUR.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- WORCESTER, MA
I RECENTLY PURCHASED A USED 2015 JEEP CHEROKEE LATITUDE. WHEN I AM AT A COMPLETE STOP AND TRY TO TAKE OFF IT STALLS TO SHIFT INTO SECOND GEAR AND THEN IT JERKS. THIS IS VERY DANGEROUS WHEN ENTERING INTO AN INTERSECTION.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- SHAWNEE, OK
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSAXLE RANGE SENSOR WIRE HARNESS. *LD THE CONSUMER STATED THERE WERE COMPLICATIONS WITH HAVING THE RECALL REPAIRS COMPLETED BY THE DEALERSHIPS. UPDATED 11/27/2017*JS
Source: CONSUMER LETTER -
2015 JEEP CHEROKEE- GAINESVILLE, FL
VEHICLE LOSES POWER WHILE DRIVING. APPEARS TO BE SHIFTING TO NEUTRAL AND REQUIRES DRIFTING TO BREAKDOWN LANE AND RESTARTING. WHEN POWER IS LOST INSTRUMENT PANEL READS SERVICE TRANSMISSION, SERVICE ABS, AND SERVICE PARKING BRAKE. NOT ENOUGH DATA FOR A PATTERN; ERROR HAS OCCURED DURING MOMENTS OF AGGRESSIVE GEAR CHANGING (MOUNTAINS) AND USING CRUISE CONTROL ON THE HIGHWAY.
Source: NHTSA WEB SITE