2015 JEEP CHEROKEE Complaints

IT IS VERY DIFFICULT TO SEE AT NIGHT. THE HEADLIGHTS ARE SMALL AND DO NOT GIVE ENOUGH LIGHTING. WE LIVE IN A RURAL AREA, STREET LIGHTS ARE ONLY IN CITY LIMITS. WE HAVE MISSED TURNS AND DRIVEWAYS DUE TO NOT BEING ABLE TO SEE FROM THE SIDE ON THE VEHICLE. THE LIGHTS ARE FAIR ON BRIGHT BUT YOU CAN'T DRIVE ON BRIGHT ALL THE TIME. WE HESITATE TOO GO OUT AT NIGHT DUE TO THIS PROBLEM. SIDE AND FRONT VISION IS A PROBLEM. THIS PROBLEM HAS EXISTED SINCE PURCHASE OF THIS VEHICLE WHEN IT WAS NEW UNTIL PRESENT.

I JUST GOT MY VEHICLE IN APRIL 13, 17 MY VEHICLE SHUT COMPLETELY OFF WHILE AT THE STREET LIGHT AND IT DOES THIS WHEN EVER IT FEELS LIKE IT AND WHEN EVER I TURN MY VEHICLE ON SOMETIMES MY INSIDE DASHBOARD OR RADIO LIGHTS WON'T COME ON AND IT'S STILL TRYING TO BE FIXED THIS IS RIDICULOUS

WHILE DRIVING ON SUNDAY MY JEEP SUDDENLY WITHOUT NOTICE OR WARNING SHUT OFF AND WOULD NOT RESTART, I WAS STRANDED IN MIDDLE OF THE ROAD SINCE THERE WAS NO WARNING I HAD NO TIME TO PULL TO SIDE. AAA TOWED TO CLARK CHRYSLER/JEEP WHERE IT WAS BOUGHT AND UNDER EXTENDED WARRANTY. ALL PM'S HAVE BEEN DONE THERE AND DONE TIMELY. WHAT THEY FOUND WAS JEEP WAS DOWN 3 QTS OF OIL, I ASKED HOW THAT COULD BE AND WHY WOULD ENGINE SHUT OFF SO ABRUPTLY THEY CLAIM THE 2.4 ENGINES USE 1QT PER 1,000 MILES, THAT NO INDICATOR OR WARNING COMES ON AND ENGINE WILL SHUT OFF TO PROTECT IT. NO WHERE IS IT LISTED IN OWNERS MANUAL, I HAVE BEEN IN AUTOMOTIVE FOR OVER 30 YEARS AND IF AN ENGINE BURNS A QT PER 1,000 YOU REBUILD OR BUY A NEW ENGINE, I AM NOW TOLD I MUST CHECK AND ADD OIL EVERY 1,000 MILES ON A 2015 WITH ONLY 42,000 MILES! SAFETY CONCERN IS IF ANYONE IS ON HIGHWAY IT COULD CAUSE DEATH WITH A SUDDEN STOPPAGE OF VEHICLE, I WAS LEFT IN THE MIDDLE OF OF A COUNTRY ROAD AND AAA HAD POLICE COME TO HELP BLOCK ME FROM TRAFFIC PASSING AROUND ME, I NEVER HEARD OF ANYTHING LIKE THIS SO I CALLED JEEP AND MELISA ON THEIR CONSUMER LINE CONFIRMED WITH SERVICE TECH IAN HOGAN AND TOLD ME THAT SHE IS TOLD IT HAPPENS AND THERE IS NO WARNING , HOW CAN JEEP THINK THIS IS SAFE WITHOUT AT LEAST NOTIFYING OWNERS TO BE AWARE?

TAKATA RECALL. CAR STALLS LOSING ALL POWER WHILE DRIVING WHEN OIL CHANGE IS NEEDED. OIL CHANGE LIGHT CAME ON RECENTLY. CAR HAS BEEN STALLING IN THE MIDDLE OF DRIVING ON THE ROAD. ALSO HAPPENED LAST TIME OIL CHANGE LIGHT CAME ON. WAS TOLD BY JEEP DEALER THAT IT IS COMMON. VERY DANGEROUS.

SERVICE TRANSMISSION CAME ON AFTER I PURCHASED THIS CAR 3 DAYS AGO WITH 47K MILES. AS I SLOWED TO A STOP COMING OFF THE HIGHWAY THE CAR VIBRATED VIOLENTLY REPEATEDLY AND THEN CUT OFF. IT TOOK 3 TRIES TO FINALLY TURN THE VEHICLE ON AND IT CONTINUED TO HAVE THE SAME ISSUE. AT ONE POINT I WAS HAVING TO THROW THE CAR IN NEUTRAL TO GET IT TO STOP JERKING AS I DECELERATED. THAT CREATED A WHOLE OTHER PROBLEM BECAUSE I THEN WHEN I SHIFTED BACK INTO DRIVE I HAD NO ACCELERATION CONTROL. I HAD TO ROLL OFF THE ROAD, THROW IT INTO PARK, KILL THE ENGINE, AND RESTART THE CAR TO GET BACK CONTROL OF THE ACCELERATOR. VERY SCARY AND UNSAFE!

VEHICLE RPMS REV UP TO 4000-5000 WHEN GOING DOWN HILLS ON CITY STREETS GOING 15-20MPH. VEHICLE RANDOMLY ACCELERATES WHEN NOT HITTING GAS AND VEHICLE NOT ON CRUISE CONTROL. VEHICLE JERKS WHEN CHANGING GEARS. VEHICLE ALSO STUDDERS WHEN PULLING OUT ON CITY STREETS. PURCHASED THE VEHICLE ON OCTOBER 21, 2017 WITH 34,000 MILES. TOOK VEHICLE TO CERTIFIED JEEP MECHANIC ON NOVEMBER 6, 2017 WITH MY COMPLAINT. THEY STATED THE TRANSMISSION NEEDED TO BE 'FLASHED'. I PICKED THE VEHICLE BACK UP AT 4:30PM. AFTER LEAVING IT IMMEDIATELY STARTED DOING THE SAME THING. WHEN APPROACHING A STOP LIGHT ON A CITY STREET AS I BEGAN TO SLOW DOWN THE VEHICLE SHUT COMPLETELY OFF IN THE MIDDLE OF THE ROAD. I TOOK THE VEHICLE STRAIGHT BACK TO THE MECHANIC AND TOLD THEM WHAT HAPPENED. THEY GAVE ME A RENTAL VEHICLE AS THEY WERE CLOSING AND DIDN'T HAVE TIME TO INVESTIGATE THE PROBLEM. I PICKED THE VEHICLE BACK UP ON NOVEMBER 7, 2017. THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THIS VEHICLE IS VERY UNSAFE AS IT RANDOMLY ACCELERATES AND CUTS OFF RANDOMLY WHILE DRIVING. JEEP NEEDS TO RECALL THIS MODEL BEFORE SOMEONE GETS KILLED. EVERY TIME I DRIVE THIS VEHICLE I AM WORRIED IT'S GOING TO CAUSE AN ACCIDENT. I'VE OWNED THE VEHICLE FOR ONLY THREE SHORT WEEKS AND I'VE ALREADY HAD IT IN THE SHOP TWICE. I HAVEN'T EVEN MADE MY FIRST PAYMENT.

THE VEHICLE ACCELERATES WHEN I AM TRYING TO SLOW DOWN. THIS HAPPENED TOP ME WHILE DRIVING IN MY NEIGHBORHOOD AND HAPPENED TO ME WHILE DRIVING DOWN THE HIGHWAY. ALMOST CAUSED ME TO HIT ANOTHER VEHICLE. HAD THIS ISSUE BEFORE WHEN CAR WAS ALMOST BRAND NEW, TOOK IT TO THE DEALERSHIP AND THEY FLASHED THE SYSTEM. SAID IT WAS A RECALL. CAR DROVE FINE FOR A WHILE BUT NOW I AM HAVING THE SAME ISSUE AGAIN.

THE VEHICLE TRANSMISSION SHIFT QUALITY IS ERRATIC! OCCUPANTS EXPERIENCE LURCHING AND BUCKING SENSATION AT LOW SPEEDS IN BOTH FORWARD AND REVERSE MOTIONS. THIS RESULTS IN A POTENTIAL SAFETY CONCERN FOR PEDESTRIANS IN ADDITION TO AN UNSAFE AND UNCOMFORTABLE RIDE IN THE VEHICLE. AN UNMISTAKEABLE CONSEQUENCE IS THE IMPAIRMENT IN VALUE OF THIS VEHICLE IN REFERENCE TO RESALE. THE DEALERSHIP HAS ATTEMPTED TO REMEDY THE STATED ISSUE ON SEVERAL OCCASIONS WITH NO SUCCESS. THE DEALERSHIP HAS ALSO ON MULTIPLE OCCASIONS STATED THAT FUTURE SOFTWARE UPGRADES WILL ALLEVIATE THE SHIFT QUALITY ISSUE OF THIS 9-SPEED AUTOMATIC TRANSMISSION BUT HAS YET TO DELIVER ANY SUCH REMEDY. PLEASE ADVISE! *JS

DRIVING DOWN THE FREEWAY AND I SUDDENLY HAVE NO POWER. I COULD PUSH THE THROTTLE PEDAL TO THE FLOOR WITH NO RESPONSE. I HAD TO MAKE IT ACROSS MULTIPLE LANES OF TRAFFIC GOING 75MPH AND PULL TO THE SHOULDER. I TRIED RESTARTING AND IT SHUTTERED AND DIED, TWICE. LET IT SIT FOR A MIN AND THEN IT RESTARTED. IT HAPPENED 2 DAYS LATER. THIS TIME I WAS PULLING AWAY FROM A STOP SIGN AND I HAD NO THROTTLE RESPONSE. I SLAMMED THE GAS PEDAL TO THE FLOOR AND IT SHUTTERED AND GOT POWER AGAIN.

THE DEALERSHIP ATTEMPTED TWO SOFTWARE UPDATES AND TOLD ME THEY COULDN'T FIX IT WHEN I WENT BACK THE THIRD TIME FOR THE TRANSMISSION NOT SHIFTING PROPERLY. I ALSO HAD A CLUNKING NOISE IN THE FRONT END THAT WAS FIXED WITH THE NOISE RETURNING SHORTLY AFTER THE WARRANTY EXPIRING. THE VEHICLE CONTINUES TO MISS DOWNSHIFTS AND DOES NOT SHIFT PROPERLY WHEN TRYING TO ACCELERATE.