2015 JEEP CHEROKEE Complaints

RANDOMLY THE VEHICLE FEELS AS IF SOMEONE IS HITTING THE CAR FROM THE FRONT END WHEN PUT INTO REVERSE DUE TO A VERY HARD SHIFT INTO REVERSE. RANDOMLY THE ELECTRICAL SYSTEM WILL SHUT OFF WHEN PARKED AND TURNING THE CAR ON. THE AUTO ON/OFF WILL RANDOMLY SHUT OFF WHILE DRIVING AND SOMETIMES THE VEHICLE WILL NOT START FOR SOME UNKNOWN REASON. I HESITATED REPORTING THIS THINKING THAT IT WAS PROBABLY JUST BAD LUCK BUT BECAUSE OF A CONVERSATION WITH A CO-WORKER WHO IS HAVING THE EXACT SAME PROBLEMS I THOUGHT THAT IT MAY BE A SYMPTOM OF A LARGER PROBLEM AND SOMETHING I SHOULD REPORT. IF THIS WERE TO HAPPEN WHEN DRIVING AT HIGHER SPEEDS IT COULD BE A DISASTER.

AT 47,351 MILES THE CYLINDER HEAD ON CYLINDER # 4 FAILED CAUSING THE ENGINE TO STALL AND RUN ROUGH. JEEP DEALER IS REPLACING IT UNDER A FACTORY WARRANTY

MY JEEP'S TRANSMISSION IN GEARS 1 AND 2 WILL SPORADICALLY HAVE ISSUES WITH HESITATIONS, STALLING, JERKING THE CAR FORWARD, AND LOUD CLUNK SOUNDS DURING SHIFTING. I WILL BE AT A STOP SIGN STOPPED, PUSH THE GAS TO GO AND IT WILL HESITATE FOR 1 SECOND, THEN JOLT FORWARD WHEN IT DECIDES TO MOVE. ONE INSTANCE I WAS DRIVING ON A CITY STREET AND WANTED TO GO FASTER, I PRESSED ON THE GAS AND IT ALL OF SUDDEN SEEMED TO HAVE STALLED OUT. GAS WAS NOT DOING ANYTHING FOR A GOOD 5 SECONDS. I WAS IN THE PROCESS OF TRYING TO GET OUT OF TRAFFIC AS MY SPEED WAS DECLINING AND THEN IT KICKED IN AND WENT. AS OF RECENT, IT HAS STARTED TO MAKE A LOUD CLUNK SOUND AND SLIGHT JERK WHEN MOVING FROM LOW GEARS WHILE IN MOTION. AGAIN THIS IS ALL SPORADIC. IT DOES NOT HAPPEN ALL THE TIME. I BROUGHT IT INTO TWO DIFFERENT DEALERSHIPS ABOUT THE ISSUE. THEY FLASHED THE ELECTRONIC COMPONENT BOTH TIMES. FLASHING SEEMED TO HELP FOR A FEW WEEKS, THEN IT SLOWLY WENT BACK TO THE SPORADIC BEHAVIOR. NOTE: THIS HAS BEEN OVER 3 YEARS, NOT ONCE SPECIFIC INSTANCE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED TO CORTLAND CHRYSLER DODGE JEEP (3878 WEST RD, CORTLAND, NY 13045 (877) 279-3113), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,500.

FCA'S UCONNECT APP FOR IPHONE RANDOMLY LAUNCHES ON MY IPHONE WHILE INSIDE THE VEHICLE. WHEN IT LAUNCHES, IT TAKES AWAY MY ABILITY TO SEE NAVIGATION SOFTWARE (E.G. WAZE, APPLE MAPS, ON MY CELL PHONE. I THEN NEED TO DIVERT MY ATTENTION TO THE PHONE AND DISABLE THE UCONNECT APP. SOMETIMES I HAVE TO DO IT MORE THAN ONCE. THIS IS DISTRACTING AND UNSAFE AT ANY SPEED.

MY 2015 JEEP CHEROKEE TRAILHAWK TRANSMISSION SHUDDERS, CLUNKS AND HESITATES. SOME OF THE HESITATIONS HAVE LASTED 4 SECONDS WHICH IS DANGEROUS WHEN YOU'RE IN TRAFFIC AND PUSH THE GAS AND GET NO RESPONSE. THE HESITATION HAPPENS WHEN YOU'RE SLOWING DOWN FOR A TURN AND THEN PUSH THE GAS. THIS APPEARS TO BE IN THE THIRD TO SECOND GEARS. THE COMPUTER HAS BEEN FLASHED SEVERAL TIMES. THE DEALER ALSO DID SOMETHING TO THE TORQUE CONVERTER. THEN THE CHRYSLER REP HAD THE DEALER RESET THE COMPUTER BACK TO FACTORY SETTINGS AND SAID IT WAS WORKING ACCORDING TO DESIGN. IT ISN'T FIXED. IT STILL CLUNKS, SHUDDERS AND HESITATES BUT ONLY FOR 2 SECONDS NOW. THE PROBLEMS STARTED IN THE FIRST 10,000 MILES. I'LL INCLUDE 4 OF THE SERVICE RECORDS. I THINK THERE WERE 10 OR MORE VISITS.

TRANSMISSION IS INCONSISTENT IN GEARS 1-3. SOMETIMES HESITATES TO MOVE IN FIRST GEAR. ALL RECALLS HAVE DONE NOTHING TO ADDRESS ISSUES. JEEP DEALERSHIP HAS NO IDEA HOW TO FIX THE PROBLEM AND ADVISES IT'S ALL SOFTWARE ISSUES THAT THEY CAN'T FIX.

I PARKED THE JEEP AND TURNED IT OFF AND WHEN INSIDE FOR 10 MINUTES AND STARTED THE CAR TO LEAVE AND A BUNCH OF LIGHTS CAME ON LIKE SERVICE ENGINE AND DRIVE TRAIN. I PUT IT IN REVERSE AND A HUGE CLUNK FROM THE TRANSMISSION HAPPENED I BACKED UP AND PUT IT IN FORWARD AND A HUGE CLUNK HAPPENED AGAIN. IT SHOCKED THE WHOLE CAR. I WENT FORWARD AND IT BARLEY WOULD GO. IT TOOK ALONG TIME TO GET UP TO SPEED. IT KIND OF SHOOK AND WAS REALLY SCAREY. I BROUGHT IT TO THE JEEP DEALER AND BARELY MADE IT. THE GUY SAID THE TECHS WHERE ALL GONE FOR THE DAY. I COULDN'T LEAVE IT THERE SO I STARTED IT BACK UP AND IT WORKED FINE. THE CHECK ENGINE LIGHT WAS STILL ON THOUGH. THE NEXT DAY I STARTED IT UP AND THE LIGHT WAS OFF. IT WORKED FINE FOR 3 DAYS UNTIL IT ALL HAPPENED AGAIN THE SAME STUFF. SO I TURNED IT OFF AND STARTED IT 10 MINUTES LATER AND IT WAS FINE. IT IS A LEASED JEEP AND I AM GOING TO BRING IT IN THIS FRIDAY. I WANT THIS FIXED. I HAVE READ LOTS OF THE SAME PROBLEMS WITH 100S OF OTHER PEOPLE AND IT SOUNDS LIKE THEY ARE JUST GIVING PEOPLE THE RUN AROUND. THIS IS VERY UNSAFE AND I WANT A NEW JEEP OR A NEW TRANSMISSION. I DO NOT HAVE ANY TIME TO BE GOING BACK TO THE DEALERSHIP ALL THE TIME OR DO I WANT TO DIE IN A CAR ACCIDENT. THE NEXT THING THAT HAPPENS A THAT PEOPLE ARE SAYING IS THAT IT WILL SHIFT OUT OF GEAR ON THE FREEWAY AND LOTS OF PEOPLE HAVE ALMOST CRASHED BECAUSE OF THIS. THANK YOU PLEASE LET ME KNOW WHAT YOU WILL DO ABOUT THIS.

DRIVING HOME THE ONLY LIGHTS I HAD WAS THE TOP LED LIGHTS, SPEEDOMETER LIGHTS AND RADIO LIGHT. NO THER LIGHTS WORKED. THE VEHICLE WAS IN MOTION. IF THE LIGHTS DID WORK WHEN I TURNED MY TURN SIGNAL ON THE LIGHT WENT OFF.

WHILE ROLLING AT LOW SPEEDS, IT CAN TAKE SEVERAL SECONDS FOR THE JEEP TO DOWNSHIFT WHEN POWER IS APPLIED. THIS IS A WELL DOCUMENTED ISSUE WITH THE 9-SPEED TRANSMISSIONS IN THE FCA VEHICLES, AND WE HAVE HAD THE JEEP TO THE DEALERSHIP FOUR DIFFERENT TIMES COMPLAINING ABOUT HOW UNSAFE THIS IS. WHEN THE POWER IS NEEDED, ONE OF THESE DAYS, IT MAY DELAY TOO LONG, AND WE COULD GET IN A WRECK. A PERSON SHOULD NOT BE AFRAID TO DRIVE THEIR VEHICLE BECAUSE THEY DON'T FEEL THAT IT IS RELIABLE ENOUGH TO ACTUALLY ACCELERATE WHEN THE PEDAL IS PRESSED. FCA HAS RECENTLY ANNOUNCED THAT IT WILL BE REPLACING THE DOG CLUTCH IN THE TRANSMISSIONS WITH A STANDARD CLUTCH TO FIX THIS ISSUE GOING FORWARD, BUT THEY STILL NEED TO BE RESPONSIBLE FOR MAKING THE CARS THEY HAVE ALREADY SOLD WORK RELIABLY. THIS HAPPENED REGULARLY, SO THERE IS NO SINGLE EVENT DATE THAT I CAN EASILY STATE.