2015 JEEP CHEROKEE Complaints

WHILE DRIVING ON THE FREEWAY AT 65MPH, THE CAR GAVE ME A "TRANSMISSION SERVICE" ALARM AND THEN THE CAR LOST POWER AND EVENTUALLY STOPPED. NO RESPONSE TO ACCELERATION AND EVENTUALLY TO STEERING CONTROL. I TURNED OFF THE ENGINE AND WAITED APPROXIMATELY 3 MINUTES, TURNED THE KEY AND THEN THE CAR STARTED AND WAS ABLE TO DRIVE IT WITH NO ISSUES. IT WAS A DANGEROUS SITUATION THAT COULD HAVE ENDED WITH CATASTROPHIC CONSEQUENCES. THE CAR WAS BOUGHT FROM OVERSEAS MILITARY SALES IN SICILY, ITALY AND THE INCIDENT OCCURRED IN SICILY.

I WAS ON THE HIGHWAY WHEN MY TRANSMISSION LIGHT CAME ON AND THE VEHICLE STOPPED ACCELERATING. I HAD TO PULL OVER, PUT IT IN PARK, THEN BACK INTO DRIVE TO GET IT TO MOVE AGAIN. THIS HAPPENED NUMEROUS TIME UNTIL I COULD GET IT TO A JEEP DEALERSHIP NORTH OF ATLANTA GEORGIA. WHEN I FINALLY GOT TO THE DEALERSHIP, MY SON AND I TOLD THEM WHAT WAS HAPPENING. THEY APPARENTLY KNEW IMMEDITATELY THAT IT WAS A COMPUTER MALFUNCTION. MY VEHICLE NEEDED APPROXIMATELY 7 UPDATES TO THE COMPUTER!! MY SON AND I COULD HAVE BEEN KILLED IN THE MIDDLE OF CITY TRAFFIC ON A HIGHWAY BECAUSE OF A COMPUTER! I ASKED THE SERVICE MANAGER WHY I WAS NEVER TOLD THIS COULD HAPPEN AND HE SAID THERE IS NO WAY TO TELL AND THERE IS ALSO NO WARNING THIS WILL HAPPEN OR IF IT MAY HAPPEN AGAIN. I AM TERRIFIED OF THIS CAR THAT I CAN NOT GET RID OF NOW! NOW I SEE THAT SOME OTHER CHEROKEES CAN SPONTANEOUSLY ACCELERATE AND THEN GO INTO PARK ON ITS OWN? ANOTHER COMPUTER ISSUE? I HATE THIS CAR NOW AND IT TERRIFIES ME TO HAVE MY FAMILY IN IT. WE GOT IT TO TRAVEL FROM FL TO CT AND NOW I WILL NO LONGER TAKE THE CHANCE WITH MY FAMILY'S LIVES.

MY 2015 JEEP CHEROKEE TRAILHAWK HAS BEEN BACK AND FORTH TO THE DEALER FOR PROBLEMS I'VE HAD WITH ACCELERATION AND BRAKING. I'VE BEEN TRYING TO GET ON THE HIGHWAY AND STEP ON THE GAS WITH NO ACCELERATION. THERE ARE TIMES I'M TRYING TO STOP AND IT BUCKS ALMOST LIKE IT DOESN'T WANT TO STOP. IT'S BEEN BACK AND FORTH WITH COMPUTER UPDATES, ELECTRICAL COMPONENTS BEING UPDATED ETC. THIS ISSUE IS STILL OCCURRING. THIS ISSUE HAPPENS WHEN GOING UP HILLS, DOWN HILLS, ON STRAIGHT AWAYS ETC. IT CAN HAPPEN WHEN STARTING FROM A COMPLETE STOP OR JUST WHEN ACCELERATING WHILE THE VEHICLE IS ALREADY IN MOTION. I DO HAVE RECEIPTS AS TO WHAT THEY HAVE REPLACED IF NEEDED. THIS ISSUE IS STILL OCCURRING.

TAKATA RECALL- I HAD A RECALL DONE ON MY VEHICLE. IT NO LONGER ACCELERATES PROPERLY. WHEN AT A STOP, WHEN THE ACCELERATOR IS PUSHED THE VEHICLE TAKES SECONDS TO MOVE AND THEN JERKS FORWARD.

I JUST BOUGHT THE CAR AS A CERTIFIED PRE OWNED FORM A DODGE DEALER. MY TRANSMISSION IS ALREADY GOING OUT . TODAY ON THE FREEWAY THE CAR ACCELERATED FROM 65 MPH TO 75 MPH ON ITS OWN. MY FOOT WAS NOT ON THE ACCELERATOR.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE WAS BEING TOWED BY A 2000 HOLIDAY RAMBLER ENDEAVOR RECREATIONAL VEHICLE. WHILE THE RV WAS DRIVING 55-60 MPH, THE JEEP SHIMMIED VIOLENTLY WITHOUT WARNING. THE JEEP WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630 (888) 480-1238) WHERE THE DIAGNOSIS WAS UNKNOWN. WHILE THE CHEROKEE WAS AT THE DEALER, THE CONTACT NOTIFIED THE MANUFACTURER. THE MANUFACTURER SENT A NEW WIRING HARNESS TO THE DEALER AND THE JEEP WAS REPAIRED. A YEAR LATER, WHILE THE JEEP WAS BEING TOWED BY THE HOLIDAY RAMBLER, THE FAILURE RECURRED. THE MANUFACTURER HAD THE CHEROKEE TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952 (707) 762-2712), BUT THE DEALER REFUSED TO DIAGNOSE OR REPAIR THE VEHICLE WITHOUT KNOWING THE REPAIR HISTORY. THE VEHICLE WAS TAKEN BACK TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE JEEP CHEROKEE ONLY VIOLENTLY SHIMMIED WHILE BEING TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 10/17/17*LJ THE CONSUMER STATED THE FAILURE OCCURRED AFTER HAVING THE HARNESS WAS REPLACED. *JS

SOMETIMES, WHEN THE TRANSMISSION SHIFTS INTO 3RD GEAR (AROUND 32 MPH), IT DOES A VERY HARD SHIFT AND THERE IS A NOTICEABLE CLUNKING NOISE THROUGHOUT THE CAR.

FOR THE FOURTH TIME, MY 2015 JEEP CHEROKEE LOCKED UP THE PARK BRAKE, AND THE ELECTICAL COMPONENTS ALL BEGIN TO OPERATE SPORATICALLY WITHOUT BEING TURNED ON. THE INSTRUMENT GAUGES ALL START FLASHING, THE WIPERS START SWIPING, THE DISPLAY SCREEN BEGINS FLASHING ON AND OFF, THE PRNDL STARTS FLASHING AND BECOMES UNRESPONSIVE, AND THE INSTRUMENT PANEL BEGINS DISPLAYING MULTIPLE ERROR MESSAGES, AS IF THEY CAR HAS BECOME POSSESSED. THE SCARIEST PART IS WHEN THE PARK BRAKES LOCKS UP, NO MATTER WHAT SPEED YOU ARE TRAVELLING AT. THE CAR WAS IN MOTION TWICE WHEN THE CAR MALFUNCTIONED AND LOCKED UP, AND JUST YESTERDAY WAS SITTING IN A MCDONALD'S DRIVE THROUGH WHEN THE SAME THING HAPPENED. MY WIFE IS NOW TERRIFIED TO DRIVE THIS CAR ANYMORE AFTER FOUR TIMES OF THE SAME ISSUE. OUR FEAR IS THIS IS GOING TO HAPPEN ON A CROWDED FREEWAY, AND A SEMI BEHIND US WILL NOT BE ABLE TO AVOID HITTING US BECAUSE OUR PARK BRAKE HAS LOCKED UP. THERE ARE OTHER COMPLAINTS OF THIS SAME ISSUE WITH OTHER JEEP OWNERS ON THE INTERNET. I CANNOT AFFORD TO JUST TRADE THIS IN FOR ANOTHER VEHICLE...I NEED SOME HELP GETTING THIS RESOLVED SO MY FAMILY ISN'T IN JEOPARDY JUST KEEP DRIVING THIS VEHICLE THE DEALER CANNOT SEEM TO PERMANENTLY FIX.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD WHILE SHIFTING GEARS. THE CONTACT STATED THAT THE RPMS INCREASED RAPIDLY WHILE ATTEMPTING TO SWITCH GEARS. JIM BURKE DODGE CHRYSLER JEEP RAM OF BURMINGHAM, ALABAMA WAS MADE AWARE OF THE FAILURE AND COULD NOT DUPLICATE THE FAILURE. THE DEALER PERFORMED A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE TRANSMISSION FAILURE. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 65 MPH, THE "POWER STEERING OFF" WARNING INDICATOR ILLUMINATED WITHOUT WARNING. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO STEER. THE CONTACT PULLED OVER TO THE LEFT SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE POWER STEERING ISSUE AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

THE REAR POWER LIFT GATE WILL NO LATCH TO THE LOCKED POSITION AND IT WILL NOT LIFT. 2016 I HAD THE FCA RECALL R67 REPAIRED. JUNE 1, 2017 I EXPERIENCED MY FIRST ISSUE WITH THE POWER LIFT GATE AND THE DEALERSHIP CLEANED G907 GROUND STRAP. AUGUST 23, 2017 I'M AGAIN EXPERIENCING THE SAME ISSUE. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE REAR LIFT GATE COULD BE OPENED AT ANYTIME DURING VEHICLE MOVEMENT AND DURING A TRAFFIC COLLISION.