2015 JEEP CHEROKEE Complaints

TAKATA RECALL I WAS DRIVING STRAIGHT ABOUT 50MPH ON A CITY STREET AND MY BACK WINDSHIELD EXPLODED. MY REAR DEFROST WAS ON.THE HOLES WERE DIRECTLY WHERE THE DEFROST CORDS WERE. THE CORDS WERE STICKING OUT AND THE GLASS WAS GONE ON THOSE TWO SPOTS. THE DEFROST CORD TIPS ARE BLACK AS IF THEY WERE BURNT. I CALLED THE POLICE AND THEY NOTICED MY WINDSHIELD WAS PUSHED OUT AND NOT IN, SO NOTHING COULD HAVE HIT MY CAR.

NEAR ACCIDENT. MY CHEROKEE GOT STUCK IN FOURTH GEAR OR HIGHER. WHEN I STOPPED AND TRIED TO GO AGAIN, IT CREEPED VERY SLOWLY UNTIL IT REACHED 40MPH. THIS WAS DURING RUSH HOUR TRAFFIC. IF STOPPED ON A HILL, IT WOULD ROLL BACKWARDS. VERY DANGEROUS. THE RPM'S FREQUENTLY WENT HIGH BEFORE SHIFTING. I JUST BOUGHT THIS A MONTH AGO. NOTICED HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THE SAME ISSUE. TRANSMISSION PROBLEMS. MANY PEOPLE GETTING NEW TRANSMISSION AFTER LONG BATTLES WITH THE DEALER AND PUT IN DANGEROUS DRIVING CONDITIONS. SOME WITH CHILDREN IN THE CAR. JEEP IN SHOP ALREADY. HELP!

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WHITTEN BROTHERS OF ASHLAND LOCATED AT 11409 WASHINGTON HWY, ASHLAND, VA 23005; (888) 459-1066), BUT NO FAILURES WERE FOUND WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-247-9753 AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. CASE NUMBER: 31826079 WAS PROVIDED. THE FAILURE MILEAGE WAS 30,700. THE VIN WAS NOT AVAILABLE.

FAULTY ENGINE SENSORS CAUSES THE CAR STALL AT ANYTIME. WAS DRIVING WHEN STOPPED AT A RED LIGHT MY CAR STALLED AND THE DASHBOARD LIGHT UP ALONG WITH MULTIPLE ERROR MESSAGES. IT TOOK 15 TIMES FOR MY CAR TO RESTART. THIS ISSUE IS A COMPLETELY UNSAFE AND PUTTING THE DRIVER AND PASSENGERS AT GREAT RISK. CURRENTLY MY CAR IS IN THE SHOP BUT HAVE READ SIMILAR STORIES ONLINE SAYING THAT THIS PARTICULAR PROBLEM IS ASSOCIATED WITH A TRANSMISSION ISSUE. MANY STATED THIS IS KNOWN ISSUE AT CHRYSLER WHICH THEY HAVE DONE NOTHING TO ACTION THE CONSUMER.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS ABOVE 30 MPH, THE VEHICLE FAILED TO SHIFT CORRECTLY AND MOVED SLUGGISHLY. THE SERVICE SHIFTER MESSAGE DISPLAYED AND THE GEAR SHIFTER INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AT AUTO PLAZA CHRYSLER DODGE JEEP RAM DE SOTO (LOCATED AT 128/30 MO-21, DE SOTO, MO 63020, (636) 337-7777). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,500.

CAR WAS MAINTAINED AT DEALERSHIP. 1.5 YEARS OLD, 31,000 MILES. LAST OIL CHANGE AND SERVICE AT DEALERSHIP WAS ON 5/5/2017 WITH MILEAGE OF 29,056. FIRE OCCURRED ON 6/10/2017. DRIVING 35 MPH, STRAIGHT DOWN A SMALL HILL, FIRST GOT WARNING LIGHT THAT BRAKE FLUID WAS LOW, FOLLOWED BY ABS NEEDS SERVICING, FOLLOWED BY MANY WARNING LIGHTS ALL AT ONCE. GAS PEDAL FAILED TO WORK AT THAT POINT, LOOKED IN REAR VIEW MIRROR, BLUE SMOKE WAS COMING OUT OF THE CAR. COASTED TO A DIRT LOT, GOT OUT, FIRE UNDER DRIVERS SIDE FRONT WHEEL AREA. QUICKLY SPREAD TO THE REST OF THE ENGINE COMPARTMENT, DESTROYING THE CAR. FROM FIRST WARNING MESSAGE TO PULLED OVER WAS ABOUT 0.5 MILES AND ABOUT ONE MINUTE. PLEASE NOTE THAT THERE WAS A UCONNECT UPDATE (THE FIRST FOR THE CAR) ON 6/2/2017, ONLY EIGHT DAYS BEFORE THE CAR WAS DESTROYED BY FIRE. INCLUDING A PICTURE OF THE ENGINE COMPARTMENT AFTER THE FIRE. *BF *TR

TRANSMISSION WENT OUT IN THE MIDDLE OF AN INTERSECTION, WAS NOT ABLE TO MOVE THE VEHICLE ON MY OWN

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE BRAKED INDEPENDENTLY DUE TO THE WHEELS TURNING INWARDS TOWARDS THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS TOWED TO GATOR CHRYSLER JEEP (8040 SOUTH HARBOR CITY BLVD. MELBOURNE, FLORIDA 32901), BUT WAS NOT DIAGNOSED. THE INSURANCE AGENCY DIAGNOSED THAT THE LOWER CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT AN INDEPENDENT MECHANIC TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. ..UPDATED 07/20/17 *BF ..UPDATED 08/22/17 *BF *JS THE CONSUMER STATED THE VEHICLE WAS TRADED IN AFTER REPAIRS DUE TO THE VEHICLE STEERING BEING UNEASY. *TR

THE ALL WEATHER MATS ON THE JEEP TRAILHAWK HAVE A LARGE RIDGE ALONG THE PERIMETER OF THE MAT. THIS RIDGE CAN CREATE A SQUEEZE POINT UNDER THE GAS PEDAL WHERE THE HEEL OF A SHOE CAN BE TRAPPED CAUSING THE SHOE TO PULL OF THE FOOT AND INTERFERING WITH THE ABILITY TO APPLY THE BRAKES. THIS SITUATION OCCURRED WITH ME IN STOP AND GO TRAFFIC WHILE I WAS WEARING COWBOY BOOTS. THE HEEL STUCK UNDER THE PEDAL AND WHEN I WENT TO APPLY THE BRAKES MY BOOT PARTIALLY PULLED OFF OF MY FOOT AND I WAS NOT ABLE TO STOP CAUSING AN ACCIDENT.

THE TRANSMISSION BANGS INTERMITTENTLY IN VARYING DEGREES IF INTENSITY FROM NOTICEABLE TO EXTREME. WHEN THE BANG IS EXTREME IT FEELS LIKE THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. IT SEEMS TO OCCUR IN THE LOWER GEARS WHEN THE VEHICLE IS HOT AND COLD. I DRIVE HARDER THAN MY WIFE AND THE BANGING OCCURS REGARDLESS OF THE DRIVER. UNABLE TO IDENTIFY ANY COMMON FACTORS OTHER THAN OCCURRING IN THE LOWER GEARS WHILE UP SHIFTING AND DOWN SHIFTING. I HAVE BROUGHT IS IN FOR SERVICE 3 TIMES. EACH OF THE FIRST TWO TIMES THEY WERE UNABLE TO DUBOLICATE THE ISSUE. THE LAST VISIT ON MAY 24, 2017 THE HEAD SERVICE TECHNICIAN ACKNOWLEDGED THE BANG DURING A TEST DRIVE. HE SAID HE WOULD ORDER A NEW TRANSMISSION BUT FIRST HAD TO NOTIFY CHRYSLER. TODAY WE WERE NOTIFIED THEY HAD TO FIRST REPLACE THE VALVE BODY AND WERE NOT REPLACING THE TRANSMISSION.