2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- PALM CITY, FL
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- COLLEGE POINT, NY
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THE DEALERSHIPS SHOP MANAGER TOLD US THERE IS NOT A FIX FOR IT. THERE ARE SOFTWARE UPGRADES BUT THEY DO NOT FIX THE PROBLEM. I HAVE HAD ONE UPGRADE BUT IT DID NOTHING. THE SHOP MANAGER TOLD ME THE NEWEST UPGRADE MAKE THE TRANSMISSION SHIFT FROM 1ST TO 3RD, SKIPPING 2ND. HE ALSO TOLD ME A REPLACEMENT TRANSMISSION WOULD MAKE IT WORSE. 1ST GEAR: THE DRIVETRAIN ENGAGEMENT FROM A STOP IS INTERESTING. SOME OWNERS SAY IT FEELS LIKE IT CAN TAKE A FULL SECOND FROM THE MOMENT THEY STEP ON THE GAS TO WHEN THE CAR ACTUALLY STARTS MOVING. AND ONCE IT DOES START MOVING, ITS A COIN FLIP IF YOURE GOING TO STEADILY GET UP TO SPEED OR SQUEAL SOME TIRES. 2ND GEAR: ONE OF THE MOST COMMON COMPLAINTS IS HOW THE 9-SPEED HANGS OUT IN 2ND GEAR FAR TOO LONG. 3RD GEAR: WHEN THE TRANSMISSION FINALLY SHIFTS INTO 3RD GEAR IT CAN BE AN AGGRESSIVE, LURCHING TRANSITION. GOING FROM 2ND TO 3RD GEAR IS A GREAT WAY TO FEEL WHAT WHIPLASH FEELS LIKE, WITHOUT THE INCONVENIENCE OF HAVING TO GET INTO AN ACCIDENT.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- WEST COLUMBIA, SC
I WAS DRIVING INTO WORK AND ALL OF A SUDDEN THE WORDS, "SERVICE TRANSMISSION" CAME ACROSS MY DASHBOARD. I WAS COMING UP ON A RED LIGHT, SO I STOPPED FOR THE LIGHT. WHEN THE LIGHT TURNED GREEN, I WENT TO ACCERLATE AND MY CAR WOULD BARELY MOVE. WHEN I WAS ABLE TO GET IT GOING, IT WOULD ONLY GO 10 MPH. I IMMEDIATELY PULLED INTO A PARKING LOT AND CALLED AAA. WHILE WAITING ON AAA TO ARRIVE I STARTED DOING SOME RESEARCH REGARDING THE ISSUE AND SAW THAT THERE IS OR MAY BE A RECALL FOR THIS EXACT ISSUE. HOWEVER, I WAS NOT NOTIFIED. I ALSO SEE THAT THERE ARE MULTIPLE COMPLAINTS REGARDING THIS ISSUE FROM OTHER JEEP CHEROKEE OWNERS WHO HAVE ALL EXPERIENCED THE SAME ISSUE/CONCERN. I COULD HAVE BEEN IN A VERY SERIOUS CAR ACCIDENT. THIS NEEDS TO BE LOOKED INTO.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- LEWISTON, ID
JEEP CHEROKEE SPORT, 2015, STALLS OUT WHILE DRIVING. THIS HAPPENS WHILE IN MOTION AND COMING TO A STOP OR DECREASE IN SPEED. BOTH HIGHWAY AND CITY STREETS. THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST 13 MONTHS OF OWNERSHIP. TAKEN TO DEALER FOR REPAIRS BUT THEY CAN FIND NOTHING WRONG.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- ALEXANDRIA, KY
DOES NOT SHIFT PROPERLY IT IS THE TRAILHAWK. DOES NOT DOWNSHIFT AND SLUGGISH. HAVE HAD IT TO DEALER 3/4 TIMES AND ONLY 1 MAN SAID YES HAS ISSUE THEN WILL NOT BACK HIS WORD. TOOK HIM TO HILL AND HAD TO PUT IT TO FLOOR TO GET IT TO GO UP AND SAME ENTERING HIGHWAY!
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- HENDERSON, NV
2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION JERKS WHEN SLOWING DOWN OR WHEN VEHICLE COMES TO A STOP. *SMD THE VEHICLE WAS CAUSING THE CONSUMER TO EXPERIENCE MOTION SICKNESS. UPON SLOWING DOWN THE CONSUMER WAS ABLE TO FEEL THE GEARS DOWNSPOUT CAUSING THE VEHICLE TO JERK. THE CONSUMER WAS INFORMED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER TRADED IN THE VEHICLE. UPDATED 04/04/2017 *JS
Source: CONSUMER LETTER -
2015 JEEP CHEROKEE- ASTORIA, NY
THE TRANSMISSION SHIFT HARD. THE DOWNSHIFT IS BAD. VERY POOR ON GAS. ELECTRIC PROBLEM. AIR BAG.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- WEATHERFORD, TX
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE OVER 60 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,235.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- FUQUAY VARINA, NC
SINCE OWNING FOR 2 MOS. CONTINUOUSLY HAS PROBLEMS SHIFTING IN THE LOWER GEARS UP TO 3RD. HAS ALL THE TRANSMISSION UPDATES. THURS AFTER TURNING TO A STREET WITH SLIGHT INCLIND, SHIFTING INTO 3RD A LOUD, SCARE "BANG" OCCURED. KEPT DRIVING NO PROBLEM. FRID SAME HAPPED WITH MIFFLED "BANG" SOUND.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- BIRMINGHAM, AL
TAKATA RECALL I HAVE HAD MY 2015 JEEP CHEROKEE (LATITUDE) FOR 2YRS NOW. ON SATURDAY 3/11/17, IT WOULD NOT START AND THE TRANSMISSION LIGHT WAS ON. THE GEAR SHIFT WASN'T WORKING EITHER. I CALLED THE DEALERSHIP I BOUGHT IT FROM BECAUSE IT IS STILL UNDER WARRANTY, THEY GAVE ME THE NUMBER FOR ROADSIDE HELP TO HAVE IT TOWED IN, THEN AFTER SEVERAL TIMES TRYING IT STARTED, WHILE ON THE PHONE WITH THE ROADSIDE SERVICE DPT. THE NEXT WEEK ON TUE (3/14/17) IT WOULD NOT START AGAIN, THEN SUDDENLY IT DID. I WAS CLOSE TO MY JOB SO I THOUGHT I COULD MAKE IT, BUT THE GEARS WERE STUCK AND HARD TO CHANGE. WHILE PULLING OUT INTO TRAFFIC THE CAR I COULDN'T SPEED UP. I COULD HAVE BEEN IN A BAD ACCIDENT BECAUSE OF THIS CAR!!!! THERE SHOULD BE A RECALL ON THIS CAR IT IS NOT SAFE. I'M JUST GLAD I HAD DROPPED MY 4 KIDS OFF BEFORE THIS HAPPENED. THE DEALERSHIP SAID IT WAS A GLITCH IN THE TRANSMISSION MODULE, WELL THIS IS THE SECOND WEEK IT HAS BEEN IN THE SHOP. THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT. WHILE GOING TO GET THE CAR SEATS OUT OF IT, THERE WAS A LADY THERE WITH HER CAR (SAME MAKE & MODEL BUT 2016) HAVING THE SAME PROBLEM SHE HAD ONLY 17,000 MILES ON HER CAR AND THE TRANSMISSION WENT OUT ON IT. I THINK MINE HAS THE SAME PROBLEM. MY MILEAGE IS UNDER 25,000!! THIS IS NOT RIGHT. IF THE COMPANY KNOWS THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE, THEN THERE SHOULD BE A RECALL ON THE CAR. IT'S NOT FAIR TO CONSUMERS!!!
Source: NHTSA WEB SITE