2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - GERMANTOWN, MD

    TRANSMISSION BUCKS AND LURCHES. SLOW TO RESPOND TO GAS WHEN PULLING OUT. LOOKS FOR A GEAR WHILE DRIVING IN TRAFFIC. DANGEROUS TO DRIVE NOT KNOWING WHAT THE TRANS WILL DO OR NOT DO. TOOK IT TO 2 DIFFERENT DEALERS AND THEY CLAIM NO PROBLEMS. THE UPDATES DO NOT CORRECT THE ISSUES. IT HAS BEEN IN THE SHOP & TIMES FOR THIS ONGOING PROBLEM. I'M PAYING FOR A LEASE AND RARELY DRIVE IT AFTER 2+ YEARS OF OWNERSHIP 10970 MILES ON IT. I DON'T TRUST IT FOR A LONG TRIP ANY LONGER.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - HIGHLAND PARK, IL

    MY 2015 JEEP CHEROKEE BURST INTO FLAMES A WEEK AGO. I HAVE NO IDEA WHAT THE CAUSE WAS AS CHRYSLER WILL NOT INVESTIGATE IT. THE CAR WAS A TOTAL LOSS. AS I WAS DRIVING, THE PASSENGER IN MY CAR SMELLED SMOKE. WE QUICKLY GOT OUT OF THE CAR AS WE THEN SAW SMOKE POURING OUT OF THE HOOD AND WITHIN SECONDS IT WAS IT FLAMES. ...UPDATED 02/23/17 *BF.. UPDATED 03/01/17 *BF *CN

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CHICAGO, IL

    SERVICE LIGHT FOR TRANSMISSION WILL ILLUMINATE WHEN ON THE EXPRESSWAY. IF YOU SLOW DOWN CAR WILL JERK AND MAKE A LOUD CLUNK NOISE. WHEN RESUMING ACCELERATION THIS NOISE HAS TO HAPPEN. THE LIGHT GOES OFF AT TIMES

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - LAKE ZURICH, IL

    THE TRANSMISSION DOES NOT AUTOMATICALLY DOWNSHIFT OUT OF 3RD GEAR WHEN COMING TO A STOP OR AT A BRIEF STOP RESULTING IN LOSS OF POWER AT TAKE OFF. TRYING TO ACCELERATE FROM A STOP WHILE IN 3RD GEAR RESULTS IN SIGNIFICANT DELAY IN POWER. THIS HESITATION IS SIMILAR TO STALLING WHICH IS VERY DANGEROUS WHEN PULLING INTO TRAFFIC. JEEP HAS STATED THAT THIS IS NORMAL AND THAT YOU MUST ALWAYS COME TO A COMPLETE EXTENDED STOP BEFORE THE TRANSMISSION WILL DOWN SHIFT. THIS IS NOT FEASIBLE WHEN A COMPLETE STOP IS NOT NECESSARY OR REQUIRED LIKE WHEN A LIGHT CHANGES TO GREEN WHEN YOU ARE COMING TO A STOP, OR YOU ARE MERGING INTO TRAFFIC WITH A YIELD SIGN. THIS IS AN ACCIDENT WAITING TO HAPPEN, OR IS ALREADY RESULTING IN ACCIDENTS THAT ARE CLASSIFIED AS YOUR VEHICLE DIDN'T YIELD TO RIGHT OF WAY, EVEN THOUGH THIS STALL LIKE SCENARIO IS THE PRIMARY CONTRIBUTOR.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - HIGHLAND PARK, IL

    MY 2015 JEEP CHEROKEE SPONTANEOUSLY CAUGHT FIRE WITH ABSOLUTELY NO WARNING. I WAS DRIVING WHEN I SMELLED SMOKE AND WITHIN 10 SECONDS, THE ENGINE BURST INTO FLAMES. I HAVE ONLY HAD THIS VEHICLE SERVICED AT THE DEALERSHIP AND I HAVE HAD ALL THE RECALLS ADDRESSED. THE CAR IS A TOTAL LOSS AND NEITHER THE DEALER NOR CHRYSLER WILL ANYTHING BUT SAY THEY ARE SORRY...UPDATED 02/23/17 *BF UPDATED 03/01/17 *BF *CN

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - LAS VEGAS, NV

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION BEGAN TO SHIFT IMPROPERLY AND HARD SHIFTED INTERMITTENTLY. ALSO, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - RISON, AR

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE STATIONARY, THE VEHICLE WOULD NOT DOWNSHIFT AND REMAINED IN THIRD GEAR INSTEAD OF FIRST OR SECOND GEAR. THE CONTACT STATED THAT THE VEHICLE SEEMED AS IF IT WANTED TO STALL. THERE WAS NOT ENOUGH POWER TO THE VEHICLE UPON ACCELERATION FROM THIRD GEAR. THE DEALER REPLACED THE PCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,677.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - SAN DIEGO, CA

    VEHICLE IS HESITATING TO FIND APPROPRIATE GEAR AT VERY LOW TO LOW SPEEDS (0-20 MPH). THE RESULT IS THE ABSENCE OF SMOOTH TRANSITION TO THE NEXT HIGHER OR LOWER GEAR AND FREQUENT ABRUPT LUNGING OF THE VEHICLE IN A FORWARD DIRECTION. THIS SEEMS TO POSE A SAFETY CONCERN FOR VEHICLE OCCUPANTS AND PEDESTRIANS IN SITUATIONS WHICH INVOLVE PARKING AND/OR PEDESTRIAN RIGHT OF WAY. THIS HAPPENS REPEATEDLY AND NOT ONLY ON DATE INDICATED BELOW AS REQUIRED BY THIS FORM. *JS

    Source: CONSUMER LETTER
  • 2015 JEEP CHEROKEE
    - MOUNT PLEASANT, TX

    VEHICLE IS UNSAFE TO DRIVE. TRANSMISSION DOESN'T NOT FUNCTION PROPERLY. DEALER IS UNWILLING TO HELP. I HAVE TAKEN IT IN MULTIPLE TIMES FOR SOFTWARE UPDATES AND FOR CHECK UPS. THERE ARE HARSH SHIFTS, WOBBLES , DELAYED REACTION WHEN GAS PEDAL APPLIED. JEEP HAS ADVISED THERE IS NO FIX. WHEN MAKING A TURN , AND GAS IS APPLIED, NOTHING HAPPENS. CAUSING TO SIT IN THE MIDDLE OF ON COMING TRAFFIC. EXTREMELY JERKY . UNSAFE

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - MCMURRAY, PA

    ON GOING DOCUMENT ISSUES WITH THE 9 SPEED AUTOMATIC TRANSMISSION. THERE IS JERKINESS, HESITATION, STALLING DURING ACCELERATION FROM A STOPPED POSITION. THERE IS ALSO HARD SHIFTS, LUNGING, AND UNEXPECTED DISENGAGEMENT. TRANSMISSION CONTINUES IN LOW GEARS WANTING TO SHIFT BUT DOES NOT CAUSING INCREASED RPM'S AND UNCERTAINTIES.

    Source: NHTSA WEB SITE