2015 JEEP CHEROKEE Complaints

WHILE BRAKING THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. ALSO, A SLOW RESPONSE TO ACCELERATION AT TIMES. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE BECAUSE IT WILL SPEED UP BY ITSELF AND MERGING INTO HWY OR FAST MOVING TRAFFIC.

TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT FELT A BUMP IN THE ROAD AND THE VEHICLE FLIPPED OVER SEVERAL TIMES. THE ENTIRE FRONT WHEEL ASSEMBLY BECAME DETACHED FROM THE SUSPENSION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SPINE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

CAR JUST RANDOMLY SHUT OFF IN MIDDLE OF A 50 MPH HIGHWAY, ALMOST CAUSED ACCIDENT. IT DID IT A COUPLE MORE TIMES BEFORE I GOT IT LOOKED AT. DEALER SAID IT WAS SO LOW ON OIL IT SHUT OFF. BUT DEALER ALSO CONFIRMED OIL WAS NOT LOW ENOUGH TO TRIGGER THE WARNING LIGHT AND ALSO EXPLAINED IT HAS BEEN HAPPENING FREQUENTLY WITH MY MODEL.

TRANSMISSION HAS BEEN MAKING A WHINING NOISE TOOK IT IN THEY SAID THEY COULDN'T FIND ANYTHING . TODAY 12/4/17 TWO WEEKS LATER IT"S DOING SAME THING WHINING IN TRANNY /DRIVESHAFT AREA

LEFT REAR RIM BLEW WITHOUT HITTING ANYTHING AS CHRYSLER HAS ASSUMED WE HAVE DONE. THE RIM BLEW WHILE DRIVING ON AN OFF RAMP TO INTERSTATE. THERE IS NO TIRE DAMAGE AND CHRYSLER MAINTAINS THAT WE HIT SOMETHING (POTHOLE OR SOMETHING ELSE). THE RIM HAS SIGNIFICANT DAMAGE. WE BELIEVE THERE IS A DEFECT IN THE RIM AND CHRYSLER REFUSES TO ADMIT TO THIS. AFTER REVIEWING SEVERAL ONLINE COMPLAINTS, WE CAN SEE OTHER CUSTOMERS HAVE ENCOUNTERED THE SAME THING. THIS IS UNSAFE AND HAZARDOUS. *TR

TRANSMISSION SHIFTS HARD. VEHICLE WILL LURCH FORWARD WHEN SHIFTING GEARS. HAPPENS WHEN STOPPED AT A LIGHT AND PRESS THE ACCELERATOR OR WHEN GOING SLOW (COMING TO SPEED BUMPS) AND ACCELERATING - VEHICLE WILL LURCH. PURCHASED THE VEHICLE (BRAND NEW) IN OCTOBER OF 2015 AND 3 DAYS AFTER PURCHASE, THE VEHICLE SHUT DOWN AT A STOP LIGHT AND TRANSMISSION LIGHT CAME ON. I RESTARTED VEHICLE AND HAD TO "LIMP" IT TO MY OFFICE WHERE IT WAS TOWED (30 MILES) TO THE DEALERSHIP. THE RPMS WILL RACE WHEN SHIFTING TO ANOTHER GEAR. ONE YEAR AFTER PURCHASE, THE TRANSMISSION LIGHT CAME ON AGAIN, THE TRANSMISSION WAS SHIFTING HARD, WAS ABLE TO LIMP IT TO THE DEALERSHIP. DEALER HAS COMPLETED FLASHES TO THE COMPUTER OF THE TRANSMISSION. IT'S BEEN 2 MONTHS SINCE THE LAST TIME I TOOK IT IN FOR TRANSMISSION AND IT'S STARTING TO SHIFT HARD AND LURCH AGAIN. THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED BY THE MANUFACTURER.

I RECEIVED A RECALL NOTICE FOR MY JEEP CHEROKEE 2015. IT HAS TAKEN ME A WHILE TO ACTUALLY FIND SOME TIME TO TAKE MY CAR IN FOR THE RECALL. I CALLED PRIOR TO GOING TO THE DEALER TO MAKE AN APPOINTMENT AND THE GUY AT SERVICE SAID I COULD JUST WALK IN. I WENT IN TODAY AND THE SAME GENTLEMAN SAID I NEEDED AN APPOINTMENT AND THAT THEY COULDN'T TAKE IT IN TODAY BECAUSE THEY HAD A LOT OF WORK. THAT IF I WANTED, I COULD LEAVE IT THERE UNTIL FRIDAY. THEY DON'T LEND YOU A CAR IN THE TIME BEING. I CAN'T LEAVE MY CAR THERE AND MISS WORK. SO I GUESS NOW I NEED TO WAIT ANOTHER WEEK OR SO TO GET THIS FIXED WHEN THE LETTER SAYS IT IS A SAFETY RECALL AND IT IS IMPORTANT TO FIX IT AS SOON AS POSSIBLE. IT WAS A BAD DECISION TO HAVE PURCHASED THIS VEHICLE.

CAR HAD RUN FINE THEN WE HAD PARKED OUTSIDE A STORE, WHEN WE GOT BACK INTO THE CAR IT STARTED FINE BUT WOULD NOT ENGAGE INTO GEAR, DISPLAY STATED SERVICE TRANSMISSION AND PARKING BRAKE. DISPLAY THEN STATED PUT CAR INTO DRIVE WHEN AT 0 MPH WHICH WE WERE. COULD NOT DRIVE CAR AND HAD TO BE TOWED TO NEAREST DEALERSHIP. DAY BEFORE WHILST DRIVING WE HAD NOTICED A STUMBLE IN ACCELERATION WHICH FELT LIKE THE VEHICLE WAS GOING TO STALL, THAT CLEARED UP THE NEXT DAY UNTIL IT BROKE DOWN. DEALERSHIP STATED IT WAS THE VALVE BODY FAILURE AND HAD TO BE REPLACED. *TR

WE BOUGHT OUR 2015 JEEP CHEROKEE NEW. AFTER ABOUT 6 MONTHS WE HAD OUR FIRST EXPERIENCE WITH THE VEHICLES FAILURE TO SHIFT TO THE NECESSARY GEAR TO CONTINUE TO MOVE. WE HAVE TAKEN IT BACK TO THE DEALERSHIP TO BE FIXED MULTIPLE TIMES. WE ARE OFTEN GIVEN MULTIPLE STORIES OF WHAT THE PROBLEM IS FROM THE AC BEING ON TO NEEDING A SOFTWARE UPDATE AND BEING LOW ON FUEL! THE "STICKING TRANSMISSION" CREATED A VERY SCARY SITUATION WHEN YOU ARE TRYING TO GET THE CAR TO GO IN THE MIDDLE OF THE INTERSECTION AND IT WON'T GO! THE VEHICLE DOESN'T APPEAR TO DOWNSHIFT AS I SLOW DOWN AND WHEN YOU GO TO ACCELERATE, IT'S ALMOST AS IF THE CAR GETS STUCK BETWEEN GEARS AND THEN JERKS REALLY HARD WHEN IT UNEXPECTEDLY GOES INTO GEAR. I AM VERY WORRIED I AM GOING TO NEED TO MOVE QUICKLY AND THE CAR ISN'T GOING TO GO, RESULTING IN A BAD ACCIDENT.

ON JUNE 10, 2016 AT APPROX. 5:15PM, SERVICE SHIFTER DISPLAYED ON THE DRIVER INFORMATION DISPLAY (DID) FOR APPROX. 5 SECONDS AS I WAS DRIVING ON I-95 IN WEST PALM BEACH, FL. AT APPROXIMATELY 8:00PM, SERVICE SHIFTER DISPLAYED AGAIN AND REMAINED DISPLAYED ON THE DID. AFTER APPROXIMATELY 5 MINUTES, I PRESSED THE CONTROLS FOR THE ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) ATTEMPTING TO REMOVE THE SERVICE SHIFTER DISPLAY AND DISPLAY THE SPEEDOMETER. PRESSING THE EVIC DID NOT CHANGE THE SERVICE SHIFTER DISPLAY. THE DID/EVIC CRASHED. I DID NOT KNOW MY DRIVING SPEED OR COULD ACCESS ANY OTHER VEHICLE INFORMATION. I THEN NOTICED THE CENTER CONSOLE AND THE P (PARK), R (REVERSE), N (NEUTRAL), AND D (DRIVE) INDICATOR LIGHTS ALL ILLUMINATED SIMULTANEOUSLY. I GOT OFF I-95 AT THE NEXT EXIT, PORT ST. LUCIE, FL AND STOPPED AT A SHELL GAS STATION. I TOOK PICTURES OF THE DISPLAYS WITH MY CELL PHONE BEFORE TURNING OFF THE ENGINE, MILEAGE 36,474. I TURNED THE ENGINE OFF AND CALLED CHRYSLER ROADSIDE ASSISTANCE. THE AGENT SAID HE COULD NOT TELL ME HOW LONG THE WAIT WOULD BE FOR SERVICE OR TOW. I STARTED THE ENGINE AND WAITED TO SEE THE DID, EVIC, AND P R N D DISPLAYS. THE DISPLAYS WERE THE SAME AS BEFORE I TURNED OFF THE ENGINE. I COULD SEE A HOTEL FROM THE GAS STATION. I GOOGLED THE HOTEL ADDRESS AND THE ADDRESS OF THE NEAREST JEEP DEALERSHIP, ARRIGO DODGE CHRYSLER JEEP, FT. PIERCE, FL. THE DISTANCE WAS 8 MILES. I DROVE TO THE HOTEL, 0.4 MILES FROM GAS STATION. THE NEXT MORNING, JUNE 11TH, I CALLED ARRIGO AND TALKED WITH A SERVICE ADVISOR AND ASKED IF I COULD BRING MY JEEP IMMEDIATELY. I DROVE TO ARRIGO AT 5851 S. US HIGHWAY 1, FT. PIERCE, FL. ATTACHED IS REPAIR ORDER 136810 - 6/11/16 FLASH SOFTWARE. SAME OCCURRENCE DRIVING ON I-95, SERVICE SHIFTER AND PRND 46,302 MILES AND 46, 623 MILES IN 09/16. REPLACED SHIFTER 9/21/16 AT MY EXPENSE. 5 FILES ATTACHED. I HAVE MORE. *TR