2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - MERIDIAN, ID

    I HAVE HAD THE ENGINE LIGHT COME ON SEVERAL TIMES AND THE DEALER HAD MY CAR FOR 8 HOURS AND SAID IT WAS REPAIRED AND I DROVE IT 2 MILES DOWN THE ROAD FROM THE SHOP AND THE ENGINE LIGHT CAME BACK ON SO AFTER 2 WEEKS WAIT IT WENT BACK IN AND NOE THE DEALER IS SAYING I NEED A NEW TRANSMISSION AND CHRYSLER IS ONLY WILLING TO REPLACE MY TRANSMISSION WITH 7500 MILE ON IT WITH A REMANIFACTURED TRANSMISSION WHICH IS BS.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - DELRAY BEACH, FL

    2015 JEEP TRAIL HAWK APPROXIMATELY 1ST 10,000 MILES ELECTRONICS MULTIPLE ALARMS NO 4 WHEEL DRIVE, PARKING BRAKE ERROR, CHECK TRANSMISSION LIGHT ON WHILE DRIVING. LOSS OF SOME STEERING, HEAVY... CAR IS SHIFTING CHAOTICALLY. CHECK ENGINE NO VISIBLE ISSUES. TOOK TO DEALER SHIP THE NEXT DAY THEY RE-FLASHED SOFTWARE KEPT IT FOR THE NIGHT NO OTHER ISSUES UNTIL 12/11/2016 WHEN A DUPLICATE OF THE FIRST EVENT OCCURRED. TOOK TO DEALERSHIP SAME THING AS REPORTED BEFORE, PLUS OIL LEAK (NO OIL IN MY GARAGE UPPER OIL LEAK) AND THE DEALERSHIP COMPLETED A TRANSMISSION RE-CALL REPAIR TO FIX TRANSMISSION ERRORS ON THE 9 SPEED. ALL REPAIRS UNDER WARRANTY TO DATE ONLY COST TO ME IS RENTAL CARS AND LOST TIME AT WORK. 12/19 DUPLICATE AGAIN OF TWO EVENTS ONLY DIFFERENCE IS THE CAR WAS HAVING A HARD TIME STARTING ON TWO OCCASIONS TODAY BUT DROVE FINE. ON ONE OCCASION THE MOTOR STARTER WOULD NOT STOP ENGAGING THE ENGINE AND IT WOULD NOT START. MY FOOT WAS NOT ON THE BRAKE, AND I WAS NOT PRESSING THE START BUTTON, IT WAS JUST STUCK IN START. I PUMPED THE BREAKS AND HIT THE ENGINE BUTTON AND IT STOPPED MAYBE 20 SECONDS LATER. THE CAR ALWAYS RETURNS TO NORMAL AFTER IT SITS FOR A FEW HOURS ALL THE ALARMS GO AWAY AND THE CHECK ENGINE LIGHT IS ON BUT IT TESTS DRIVES FINE. LAST RECALL NOTED THE SAME ISSUE AND MY RECALL REPAIR ON 12/12 WAS TO FIX THE ISSUE, AT THIS POINT FEEL I AM PRETTY LUCKY TO BE ON SIDE STREET A FEW MILES FROM HOME WHEN ERRORS OCCUR NOT SURE WHAT WOULD HAPPEN ON THE HIGHWAY. JUST CHECKED THE ENGINE AND FLUIDS ALL OK WILL TAKE TO DEALERSHIP TOMORROW. TOOK PICTURES OF THE TOP OF THE ENGINE AND BELOW THE CAR NO LEAKS NO FLUID ISSUES SEEMS TO BE A SOFTWARE OR PROGRAMMING ISSUE. THE DEALERSHIP HAS BEEN GREAT DON'T THINK THEY HAVE MUCH CONTROL OVER THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - MARINETTE, WI

    WHEN ATTEMPTING TO PASS ANOTHER CAR THE TRANSMISSION SUDDENLY WENT INTO NEUTRAL. VEHICLE LURCHES SOMETIMES AND TRANSMISSION IS NOT PREDICTABLE. WIFE IS SCARED TO DRIVE IT AFTER IT WENT INTO NEUTRAL WHILE TRYING TO PASS WITH IT. DEALER SAID THEY CAN FIND NOTHING WRONG!

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - MIAMI, FL

    EVEN THOUGH CHRYSLER RECALLED THESE VEHICLES TO REPAIR FAULTY NINE SPEED AUTOMATIC TRANSMISSION SYSTEMS (NHTSA CAMPAIGN #16V529000), THE PROBLEMS ARE STILL RECURRING AGAIN AND AGAIN FOLLOWING THE REPAIRS. THE TRANSMISSION WIRE HARNESS IS NOT BEING REPLACED, IN MY CASE THE TRANSMISSION WAS REPLACED BUT THE PROBLEMS CONTINUED. THE AUTO IS RETURNED TO THE OWNER WITHOUT PROPER ROAD TESTING AND WITH THE SAME LIFE/SAFETY FAULTY CONDITIONS, THAT MAKES THE MOVING AUTO TO UNEXPECTEDLY SHIFT TO NEUTRAL OR ENGINE TURN-OFF. ALSO, SOMETIMES THE PROBLEM OCCURS WHEN TURNING WHILE IN MOTION, WITH A STRONG STEERING PULLING THAT FORCES THE AUTO TO THE SIDE WITH STABILITY CONTROL OR POWER STEERING SYSTEMS NOT IN OPERATION (CONTROL LIGHT COMES ON). IN ORDER TO CONTINUE MOVING, THE AUTO HAS TO BE STOPPED IN THE MIDDLE OF THE ROAD, PLACED IN PARK AND RE-STARTED WHILE OTHER AUTOS ARE ON THE ROAD NEAR ME, OBVIOUSLY VERY DANGEROUS! THESE AUTOS SHOULD NOT BE ON THE ROAD, UNTIL THE PROBLEM IS PROVEN TO BE FINALLY RESOLVED BY CHRYSLER. IF THE MANUFACTURER IS ALLOWED TO CONTINUE WITH THE "TRIAL & ERROR" SOLUTIONS, THEN ALL APPLICABLE WARRANTIES WILL EVENTUALLY EXPIRE AND THE AUTO OWNERS WILL END UP WITH A DEFECTIVE AUTO, THAT IS NOT OPERABLE, IS UNSAFE AND WILL ULTIMATELY HAS NO VALUE.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - LITTLETON, CO

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,090.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - ALLENTOWN, PA

    WHILE DRIVING MY VEHICLE ACROSS AN INTERSECTION ON A CITY STREET MY TRANSMISSION WENT, IN THE MIDDLE OF THE INTERSECTION. MY VEHICLE CAME TO A CRAWL AND I WAS UNABLE TO GIVE IT GAS , ALL THE WHILE TRAFFIC WAS COMING AT ME IN BOTH DIRECTIONS. MY PASSENGER HAD TO GET OUT OF THE CAR AND PUSH IT BACK OUT OF THE INTERSECTION. THEN MY CAR WOULD NOT GO INTO PARK, AGAIN ALMOST ROLLING BACK INTO TRAFFIC. *TR

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - BRONX, NY

    A WOBBLE IS FELT WHEN VEHICLE IS ACCELERATED FROM A DEAD STOP OR ROLLING START. IT USUALLY OCCURS BETWEEN 10 AND 20 MPH.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - OKLAHOMA CITY, OK

    2015 JEEP CHEROKEE TRAILHAWK 18281 MILES - V6. 1:45PM 12/13/16 I WAS STOPPED IN AN INTERSECTION MAKING A LEFT HAND TURN. CAME TIME TO GO, HIT THE GAS AND HEARD A LOUD "CRACK" FROM THE FRONT/PASSENGER SIDE OF THE JEEP THEN A "RATTLE", THEN NOTHING. THE ENGINE REVVED UP BUT NO POWER TO THE WHEELS. ROLLED THROUGH THE INTERSECTION, PULLED OVER, PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. GOT OUT, LOOKED AROUND, NOTHING BROKEN, NO FLUID ON THE GROUND. POPPED THE HOOD, AGAIN, NOTHING NOTICEABLE. RE-STARTED THE VEHICLE AND THE ENGINE LIGHT WAS ON. PUT THE VEHICLE IN DRIVE, BUT WOULD ONLY GO ABOUT 10 MPH... THE MOTOR WOULD REV UP, BUT AGAIN NO POWER TO THE WHEELS. LIMPED ALONG THE HIGHWAY WITH THE FLASHERS ON AND PULLED ONTO A SAFE SIDE STREET AND CALLED TRIPLE-A. AS I WAS SITTING, ENGINE OFF, I BEGAN TO ROLL... THE VEHICLE WAS IN PARK BUT WAS STILL ROLLING FORWARD! CRANKED THE WHEELS INTO THE CURB AND SET THE E-PARKING BRAKE. GOT A TOW TO THE LOCAL DEALERSHIP AND EXPLAINED THE SITUATION TO THE SERVICE TECH. THOUGHT I'D POST AS WELL SO OTHERS COULD SEE. SO FAR, THE DEALERSHIP HAS BEEN REALLY HELPFUL. I'LL BE FOLLOWING UP AND UPDATING AS WE GO.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - EAST SYRACUSE, NY

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE MANUFACTURER REFERRED THE CONTACT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED AND THE THROTTLE BODY REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED AT 26,000 MILES. THE DEALER WAS INFORMED BY THE MANUFACTURER TO COMPLETE THE RECALL REPAIR PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - SAN DIEGO, CA

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE