2015 JEEP CHEROKEE Complaints

CAR ENGINE DIED WHILE STOPPING AT STOP SIGN. WAS HARD TO START, BUT EVENTULLY DID START. HAPPENED TWO TIMES IN SAME DAY. TOOK CAR TO DEALER TO INSPECT. STILL THERE. WHEN IT HAPPENED WE WERE IN THE RIGHT TURN LANE AND I STOPPED. THEN WENT TO GO AND THERE WAS NO POWER AT THE ENGINE. NO WARNING SIGNS NO ALERTS, ALL POWER WAS ON EXCEPT THE ENGINE WAS DEAD. THE PARKING LITE WAS ON AND THE MESSAGE BOARD SAID PARK. IT SAID PUT ON BRAKE AND PUT IN DRIVE, THIS DIDNT HELP. AFTER TRYING TO START IT STARTED AND RAN FINE. THIS ALL HAPPENDED AT A BUSY AREA AND I DIDNT REALIY STOP AND THINK AND SEE EVERYTHING WITH THE TRAFFIC BLOWING THEIR HORNS. THANKS FOR BEING THERE FOR THE CONSUMER

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON 9-14 MY LEFT HEADLAMP BURNED OUT, AND ON 12-2 2016 MY RT HEADLAMP BURNED OUT. THESE WERE HID HD/LPS. EACH COST ME $215 TO REPLACE. I ASKED CHRYSLER ABOUT THIS BUT GOT NO RESPONSE. I FIND IT HARD TO BELIEVE TWO LAMPS WOULD BURN OUT WITH THE CAR HAVING APPROX. 30,000 MILES ON IT. I BELIEVE THIS TO BE A DEFECT IN "PHILIPS" HID ELEMENTS. *TR

PURCHASED VEHICLE USED 9/17/2016. ON MONDAY 9/19/16 I PULLED OUT OF A PARKING SPOT AT WORK, PUT THE CAR INTO DRIVE AND FOUND THAT IT WOULDN'T MOVE. ALL OF THE SHIFT PANEL LIGHTS WENT ON, THE DASH FLASHED A SERIES OF ERRORS, AND THE CAR WAS IN WHAT APPEARED TO BE NEUTRAL. THIS WOULD HAPPEN 10 MORE TIMES BETWEEN 9/17 AND 11/19 TO BOTH ME AND THE SERVICE ADVISOR AT THE DODGE DEALERSHIP. AT ONE POINT IT WENT INTO THIS IMMOBILE STATE AS I BACKED OUT OF MY DRIVEWAY AT 6:30 A.M., LEAVING ME IN THE STREET WITH A CAR COMING FROM BEHIND. THIS PROBLEM REMAINS UN-RESOLVED AS OF 12/7/16. DEALER CAN'T FIND CAUSE. PROBLEM OCCURS MOST WHEN COLD AND SHIFTING FROM REVERSE TO DRIVE. *TR

AFTER DRIVING THE CAR FOR ALMOST A YEAR KEPT NOTICING TRANSMISSION WOULD NOT SHIFT SMOOTHLY. IT WOULD JERK AND LURCH MAKING ME THINK I WAS NOT APPLYING THE ACCELERATOR CORRECTLY. AFTER SEVERAL (3) COMPLAINTS AND TAKING IT TO THE DEALER TO HAVE IT LOOKED AT I DECIDED TO LOOK FOR ANOTHER VEHICLE. IT WAS THEN I FOUND OUT FROM A HONDA DEALER EMPLOYEE THAT THERE IS A CLASS ACTION LAW SUIT AGAINST JEEP. THE JEEP IN QUESTION WAS RELEASED WITHOUT ALL THE PROBLEMS WITH THE NINE SPEED TRANSMISSION WORKED OUT. IT IS VERY FRUSTRATING TO BE DRIVING A NEW VEHICLE THAT DOESN'T RUN LIKE ONE. *TR

HEADLIGHTS ARE DANGEROUSLY INADEQUATE. HEADLIGHTS ARE VERY DIM THE BEAM PATTERN IS VERY NARROW. WHILE DRIVING IN THE CITY PEDESTRIANS ARE BARELY VISIBLE IN FRONT AND TO THE SIDES NOT LIT UP VERY DIM. MANY ACCIDENTS BARELY AVOIDED. WHEN DRIVING ROAD IS BARELY VISIBLE NOT LIT ENOUGH, VERY DARK. ALMOST DROVE OFF ROAD DUE TO POOR VISIBILITY,VERY DARK. PEOPLE WILL LOSE THEIR LIVES BECAUSE OF POOR HEADLIGHTS. HIGH BEAMS ARE NOT ANY BETTER. MANY COMPLAINTS ONLINE. COMPANY JEEP CHRYSLER NOW OFFER OPTIONAL HID LIGHTING STANDARD IN NEW VEHICLES. BUT NOT IN OLDER VERSION LEFT UNFIXED AND EXTREMELY DANGEROUS. OBVIOUSLY THEY KNOW IT'S A PROBLEM BUT WON'T ADMIT. HEADLIGHTS MUST BE REPLACED WITH UPGRADE OR RISK DEATH OR SERIOUS INJURY. HEADLIGHTS ARE WAY TOO DIM , LIKE THEY AREN'T EVEN ON WHEN DRIVING. MUST TEST DRIVE TO RECOGNIZE THE PROBLEM. ALL CIRCUMSTANCES ARE DANGEROUS, HIGHWAY, CITY, TURNING, SLOW, FAST. NO NIGHTTIME VISIBILITY. *TR

MY MALFUNCTION INDICATOR LIGHT CAME ON AND I NOTICED THAT THE CAR WAS NOT SHIFTING PROPERLY AND THAT WHEN IT SHIFTED IT WAS DOING SO AT ABOUT 4 TO 5K RPMS. I TOOK THE CAR TO JEEP TO HAVE IT REPAIRED. JEEP STATED THAT ALL HAS BEEN FIXED TO DATE BUT THE CAR IS STILL NOT SHIFTING PROPERLY. IN ADDITION MY CAR GETS EVERY SERVICE AT JEEP AND MY CAR ONLY HAS ABOUT 22K ON IT SO TO HAVE ISSUES ALREADY IS VERY CONCERNING.

FOR A FEW MONTHS MY VEHICLE HAS BEEN CHANGING GEARS ABRUPTLY WHILE DRIVING OFTEN JUMPING FROM STOPS AND JUMPING DURING ACCELERATION. NOW AT 37000 MILES OWNING IT LESS THAN 2 YEARS THE ENGINE LIGHT HAS COME ON AND SERVICE TRANSMISSION SOON WITH NO ACCELERATION. I HAVE TAKEN MY FOOT OFF THE BRAKE TO START FROM A STOP AND DURING ONE OF THE JUMPS I ALMOST REAR-ENDED THE CAR IN FRONT OF ME.

ON TWO OCCASIONS THE FOLLOWING SEQUENCE OF EVENTS HAVE HAPPENED. 1. "CHECK ENGINE" LIGHT APPEARS. MESSAGE READS "SERVICE TRANSMISSION". 2. IMMEDIATELY TRANSMISSION NO LONGER RESPONDS. 3. TURN OFF VEHICLE. UPON RESTARTING "CHECK ENGINE" LIGHT REMAINS ON BUT VEHICLE RETURNS TO FUNCTIONING NORMALLY. 4. TAKE VEHICLE IN TO CHECK THE TROUBLE CODE. UPON RESTARTING VEHICLE THE "CHECK ENGINE" LIGHT NO LONGER APPEARS. THE ISSUE FIRST OCCURRED AT AROUND 31,500 MILES WHILE TRAVELING SURFACE ROADS AT ABOUT 40 MPH. I TOOK IT IN TO THE DEALERSHIP FOR AN UNRELATED RECALL NOTICE AND INFORMED THEM OF THE OTHER ISSUE. THEY SAID THEY WOULD INSPECT THE TRANSMISSION FOR ANY AND ALL ISSUES. THE VEHICLE WAS RETURNED TO ME AND I WAS ASSURED THERE WAS NO ISSUE. AT AROUND 34,000 MILES THE ISSUE HAPPENED AGAIN; THIS TIME IT HAPPENED DRIVING ON A BUSY HIGHWAY AT 70MPH. UPON TAKING IT IN TO AN AUTOZONE THE TROUBLE CODE READ "P0887 TCM POWER RELAY CONTROL CIRCUIT HIGH". THE DEALERSHIP TOLD ME THEY AREN'T AWARE OF THAT CODE AND IT IS CURRENTLY IN THEIR POSSESSION TO INVESTIGATE. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.