2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- SCOTCH PLAINS, NJ
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/23/16*LJ THE CONSUMER STATED THE ISSUE WAS FINALLY RESOLVED. UPDATED 01/05/17.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- TAUNTON, MA
WE HAVE RECEIVED TWO RECALLS FOR THE TRANSAXLE WIRE HARNESS BUT WHEN WE CALL THE PARS ARE NOT AVAILABLE YET. THE RECALL SAYS THE CAR MAY LOSS POWDER MY DRIVES HIGHWAY EVERY DAY AND THIS IS A CONSTANT CONCERT WHEN WILL WE BE ABLE TO HAVE THIS FIXED ? ALSO VERY CONCERNED THAT THIS IS A SECOND RECALL.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- SEWELL, NJ
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE THE VEHICLE WAS OPERATED AT ANY SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- POLAND, OH
LOST OF POWER WE HAVE BEEN LUCKY WE WHERE NOT ON A MAJOR HYWAY WHEN THIS HAPPENS WANT TO KNOW IF THIS VEHICLE CAN OR BEEN HACKED. THERE ARE A LOT OF JEEP CHEROKEES ON THE ROAD A LOT OF OWNERS ARE COMPLAINING ABOUT THIS PROBLEM THIS IS A VERY SERIOUS PROBLEM SEEMS LIKE NOTHING BEING DONE ABOUT THIS
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- BURKE, VA
AUTOMATIC TRANSMISSION: VEHICLE "HESITATES" WHEN PUTTING INTO DRIVE OR REVERSE OR MOVING FORWARD FROM A "STOPPED" POSITION. THIS HAPPENS INTERMITTENTLY - I DON'T KNOW WHEN I PRESS THE GAS IF I WILL MOVE FORWARD. THIS IS EXTREMELY DANGEROUS WHEN TRYING TO MERGE ONTO A HIGHWAY - THOUGH IT COULD POTENTIALLY CAUSE AN ACCIDENT IF THE VEHICLE BEHIND ME THINKS I WILL MOVE FORWARD WHEN A LIGHT TURNS GREEN. I HAVE BEEN TOLD THAT I SHOULD CONTACT THE DEALERSHIP PERIODICALLY FOR SOFTWARE UPDATES -- THERE IS NO WAY TO FIX THE PROBLEM, BUT SOFTWARE SUPPOSEDLY "LESSENS" THE PROBLEM. I HAD ONE SOFTWARE UPDATE: PROBLEM RECURRED THE NEXT DAY AND CONTINUES TO BE A PROBLEM. I AM AFRAID TO ALLOW MY TEENAGER DRIVE THE VEHICLE BECAUSE OF THE UNPREDICTABILITY OF THE PROBLEM -- IT'S FRIGHTENING ENOUGH FOR ME, LET ALONE AN INEXPERIENCED DRIVER. THIS IS A SAFETY ISSUE -- NO "FIX" IS AN UNACCEPTABLE RESPONSE! *TR
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- MCHENRY, MD
VEHICLE AT TIMES IN MOTION AND SLOWING DOWN AND LIGHTLY TOUCHING BRAKE WILL DOWN SHIFT AND ACCELERATE AT THE SAME TIME, WHEN APPROACHING STOP SIGN(LIGHT) IF NOT FULLY INGAGING BRAKE QUICKLY VEHICLE CAN TRAVEL THRU INTENDED STOP. DOWN SHIFING AND ACCELERATING MAY ALSO OCCUR ON SLIGHT DOWN GRADE, ALSO, WITH CRUISE CONTROL INGAGED. FACTORY TECHNICIAN HAS DRIVEN AND EVALUATED VEHICLE AND STATES IT IS OPERATING AS DESIGNED. PROBLEM CONTINUES..... MOST STAY READING TO FULLY ENGAGE BRAKE IF NEEDED.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- LIMA, OH
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- EDEN, NC
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WOULD NOT ACCELERATE MORE THAN 15 MPH. WHEN THE VEHICLE WAS PLACED IN DRIVE, IT WOULD ACTIVATE THE DTC. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- AUSTIN,, TX
SERVICE TRANSMISSION AT 24,100 MILES. DROVE TO WORK AND THEN VEHICLE WOULDN'T START AFTERWARDS. THEN, I PUT THE BRAKE ON AND IT STARTED WITH THE MESSAGE: SERVICE TRANSMISSION AND WHEN I PUT IT IN DRIVE AND THE VEHICLE JERKED. TOWED THE VEHICLE TO THE DEALERSHIP AND THE DEALERSHIP IS BACKLOGGED WITH TRANSMISSION ISSUES MY CAR IS STILL IN LINE TO BE CHECKED OUT.
Source: NHTSA WEB SITE