2015 JEEP CHEROKEE Complaints

PURCHASED VEHICLE NOV 2014, SHORTLY AFTER I NOTICED IT WOULD SHIFT IRREGULARLY AND THE VEHICLE TENDED TO CRUISE ON ITS OWN WHEN OFF THE GAS. WHAT MADE ME TAKE TO THE DEALER WAS I NOTICED THAT WHEN COMING TO A STOP, THE RPMS OF THE ENGINE WILL INCREASE AND CAUSE THE CAR TO START GOING FASTER WHILE APPLYING THE BRAKES. SO I TOOK TO THE DEALER. DEALER DID NOT INVESTIGATE THE ISSUE. THEY PREFORMED SOFTWARE UPDATES. NONE FIXED THE ISSUE. TIME PASSED, THE JEEP STARTED TO DEVELOP MORE NOISES IN THE TRANSMISSION, IT STARTED TO PUT GEARS HARSHLY SO I TOOK IT TO THE DEALER AGAIN AFTER IT CONTINUED TO DO THE SAME ISSUES. DEALER CLAIMED THERE WAS AN ISSUE WITH THE TRANSMISSION AND IT WAS REPLACED ALONG WITH UPDATES. NEW TRANSMISSION AND SAME ISSUES. JEEP TRIES TO CRUISE WHEN OFF THE GAS, TRIES TO ACCELERATE WHEN SLOWING OR BRAKING, RPMS GO UP WHEN SLOWING, NOISES COMING FROM THE TRANSMISSION, IRREGULAR SHIFTING, DOES NOT FEEL LIKE A NEW CAR. TOOK TO THE DEALER ABOUT 3-4 MORE TIMES SINCE TRANSMISSION SWAP FOR SOFTWARE UPDATES AND NOTHING GOT BETTER. THE JEEP IS ACTUALLY GETTING WORSE. NOW IT HAS STARTING SLAMMING IN GEARS WHEN COMING TO A STOP, HAS SOME SORT OF WOBBLE WHEN ACCELERATING, NOISES FROM THE FRONT (SOUNDS LIKE CLUTCHES SLIPPING OR SOMETHING) AND DEALER HAS NO FIX. I HAD A RIDE ALONG WITH DEALER REP AND THEY CLAIM ITS NORMAL FOR THE VEHICLE, THAT ITS SOFTWARE AND I MUST WAIT FOR UPDATES. IT IS NOW OCT 20, 2016 AND I HAVE LOST COUNTLESS TIME AND MONEY TRYING TO GET THIS JEEP CORRECT. I HAVE TRIED TO GET THE DEALER TO GIVE ME MY MONEY BACK AND THEY DO NOT. I OPENED A CASE WITH FCA WHEN TRANSMISSION WAS SWAPPED AND THEY HAVE NOT HELPED TO GET OUT OF THE CAR. WHY SHOULD I BE STUCK WITH A FAULTY AND DANGEROUS VEHICLE? FCA AND DEALER SHOULD BE HELD RESPONSIBLE FOR THE SALE OF A FAULTY VEHICLE AND REFUND ME IN FULL. THE VEHICLE SHOULD BE CONSIDERED A LEMON FROM DAY ONE

LOST OF POWER TRANSMISSION SLAMMED INTO REVERSE AND DRIVE LOST OF POWER GETTING ONTO FREEWAY AND LOST OF POWER WHILE TWICE WHILE DRIVING .DO NOT FEEL SAFE IN THIS CAR. *TR

THE TRANSMISSIONS SHIFTS VERY ROUGH, HESITATES TO DOWNSHIFT AND SURGES WHEN ON A SLIGHT HILL. THIS IS A DANGEROUS SITUATION WHEN DRIVING INTO OUR GARAGE OR ACCELERATING FROM A STOP SIGN. *TR

SERVICE TRANSMISSION WARNING CAME ON AND LOST POWER GOING DOWN HWY ALSO STALLED WHEN STARTING FROM STOPLIGHT

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TRANSMISSION PROBLEMS AND ELECTRICAL PROBLEMS HAD THE CAR AT DEALERSHIP AT LEAST 3 TO 4 TIME FOR OVER A WEEK AT THE TIME CALLED JEEP HEADQUARTERS AT LEAST 20 TIMES AND THEY ARE VERY BAD WITH COSTUMER SERVICE. I AM WORRIED ABOUT THE SAFETY FOR MY FAMILY DRIVING THE CAR, SINCE TRANSMISSION ISSUES SHOULD NOT BE HANDLED LIKE THAT. NO SUPPORT FROM JEEP CAPITAL. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND LOST POWER. THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE HEADLIGHTS ARE LESS THAN ADEQUATE. WHEN ONCOMING TRAFFIC I CAN'T SEE AT ALL. IT ALMOST SEEMS LIKE MY HEADLIGHTS AREN'T EVEN ON WHEN I KNOW THEY ARE. THEY ARE FINE WHEN YOUR THE ONLY ONE ON THE ROAD. HOWEVER WHEN IT IS RAINING OR SNOWING IT'S SO DANGEROUS. I CAN'T SEE A THING. AND AS A RESULT I ALMOST HIT SOMEONE WHO WAS WALKING. I HAVE TOLD MY DEALERSHIP IN ONE OF THEIR SURVEYS THAT THIS ISSUE NEEDS TO BE RESOLVED OR SOMEONE WILL GET HURT. I'VE TOLD THEM IT NEEDS TO BE RECALLED. IT'S THE ONLY THING I HATE ABOUT IT.

THE SHIFTER IS FAULTY. IF I'M AT A STOP SIGN I NEVER KNOW IF MY JEEP IS GOING TO STALL OR IF IT'S GOING TO THRUST ME INTO TRAFFIC. I WAS INCHES AWAY FROM BEING HIT BY A SEMI BECAUSE OF THIS. I TOOK IT TO THE DEALERSHIP I BOUGHT IT AT AND THEY SAID THEY DIDN'T SEE ANY PROBLEM AT ALL AND SENT ME ON MY WAY. NOW RANDOMLY MY JEEP WILL STALL FROM PARK TO DRIVE FOR A SOLID 5 TO 10 SECONDS AND AFTER IN FIRST GEAR I HAVE TO ALMOST FLOOR IT TO GET IT TO ACCELERATE. I LITERALLY WENT UP TO 5000 RPMS BEFORE MY JEEP WOULD EVEN START TO ACCELERATE, LET ALONE SWITCH FROM 1ST GEAR TO SECOND.

ENGINE SERVICE LIGHT CAME ON. WHILE DRIVING ON THE HIGHWAY TO OUR HOME. TOOK THE VEHICLE TO THE SELLER FOR A DIAGNOSIS. WAS TOLD I NEED OIL PRESSURE SWITCH REPLACED FOR $215.00. THIS IS ON A CAR THAT WE HAVE ONLY OWNED FOR 5 MONTHS & WITH 39,000 MILES. SO WE ARE OUT OF WARRANTY & ACCORDING TO THE DEALER THIS IS A KNOWN PROBLEM BUT IS NOT COVERED BY ANY EXTENDED WARRANTY. SINCE THIS IS KNOWN BY CRYSLER & AN ONGOING PROBLEM. WHY IS THERE NO PERMANENT FIX?