2015 JEEP CHEROKEE Complaints

DEALER DIAGNOSED AN OIL LEAK FROM THE VEHICLE OIL FILTER HOUSING, WHICH IS LOCATED ON TOP OF THE ENGINE, DURING A ROUTINE OIL CHANGE. THE OIL APPEARS TO BE LEAKING FROM A GASKET AT THE BASE OF THE HOUSING OR THE HOUSING IS CRACKED. OIL POOLS IN A VALLEY, ON TOP OF THE HOT ENGINE, WHILE RUNNING, PRESENTING A FIRE HAZARD. DEALER WAS UNABLE TO REPAIR FOR A WEEK. AWAITING REPAIR UNDER WARRANTY.

MY 2015 JEEP CHEROKEE TRAILHAWK HAS HAS TRANSMISSION PROBLEMS SINCE THE DAY I BOUGHT IT. IT HAS SUFFERED FROM VERY HARD SHIFTS WHICH SLAM AND JERK INTO GEAR. MOSTLY FROM 1ST TO 4TH GEARS. THE SLAMMING IS SO HARD IT ACTUALLY JERKS THE VEHICLE AND IS QUITE ALARMING. THE NEXT MAJOR PROBLEM WITH THE TRANSMISSION IS THAT IT RANDOMLY FEELS LIKE AS IF "THE CLUTCH IS SLIPPING". I'LL TRY TO ACCELERATE AND IT OFTEN TAKES A SECOND OR TWO BEFORE THE TRANSMISSION "CATCHES" AND THE CAR WILL ACCELERATE. IT REMINDS ME OF A CLUTCH SLIPPING ON AN OLD STICK SHIFT. IT'LL SLIP AND WHEN IT DOES FINALLY CATCH IT'LL SPIN THE TIRES, SIMILAR TO "POPPING THE CLUTCH" IN A STICK SHIFT. THIS IS VERY DANGEROUS SPECIALLY WHEN TRYING TO PULL OUT IN BUSY TRAFFIC. YOU NEVER KNOW IF IT'S GONNA ACCELERATE PROPERLY OR IF IT'S GONNA SLIP AND TAKE A COUPLE SECONDS TO CATCH. I HAVE HAD MY JEEP IN THE DEALERSHIP MULTIPLE TIMES FOR THESE ISSUES AND SO FAR ALL THEY'VE DONE IS SOFTWARE UPDATES, WHICH HASN'T SOLVED EITHER PROBLEM. I HAVE DETAILED THESE PROBLEMS VERY SPECIFICALLY AND I'VE BEEN TOLD EACH TIME THAT THESE SOFTWARE UPDATES WOULD FIX THE PROBLEMS. HOWEVER, THESE PROBLEMS ARE STILL OCCURRING. I DRIVE WITH MY WIFE AND TWO YEAR OLD DAUGHTER IN MY CAR AND I FEAR THAT SOMEDAY MY JEEP WILL FAIL TO ACCELERATE PROPERLY AND WILL CAUSE AN ACCIDENT.

VEHICLE HAS HAD ONGOING ISSUES WITH ENGINE STOP START SYSTEM. WHEN LIFTING FOOT OFF OF BRAKE PEDAL FROM A STOP, VEHICLE SOMETIMES STALLS AND DISPLAYS A "SERVICE ENGINE STOP START SYSTEM" MESSAGE AND MALFUNCTION INDICATOR. PROBLEM IS ONGOING EVEN AFTER MULTIPLE REPAIR ATTEMPTS.

I HAVE TO COMPLAIN OF THE EMERGENCY BRAKE COMING ON BY ITSELF, ITS WHEN I'M BACKING UP AND IN MOTION, THIS HAS HAPPENED AT LEAST 7 TIMES IN THE 15 MONTHS I HAVE OWNED THIS CAR, SECOND COMPLAINT IS WHEN I ACCELERATE , THE CAR JUST SITS THERE FOR SEVERAL SECONDS, I'M TRYING TO MAKE A LEFT OR RIGHT TURN, ON A HIGHWAY, I FEEL THIS IS DANGEROUS IN BOTH CASES.

SEVERE TRANSMISSION ISSUES. PURCHASED FROM MTN. VIEW JEEP IN RINGGOLD. TRANSMISSION IS MAKING LOUD POPPING, SHIFTING EXTREMELY HARD, HESITATES AT TIMES WHEN ACCELERATING. BEEN ON MACHINE MULTIPLE TIMES BUT NOTHING SHOWS UP ON COMPUTER. STARTED ACTING UP AROUND 20,000 MILES. I AM NOW AT 31,000 MILES AND THEY ARE FINALLY GOING TO REPLACE VALUE BODY IN TRANSMISSION. ISSUE STARTED BACK IN JANUARY 2016. ONLY BECAUSE I FINALLY GOT A VIDEO OF TRANSMISSION ISSUES. DEALER IS REPAIRING JEEP, BUT I HAVE TO PAY FOR A LOANER CAR. NOT GOOD SERVICE FROM JEEP.

DELAYED SHIFTING DURING ACCELERATION IT HAS SHIFTED ROUGHLY. WHEN ACCELERATING THE CAR FEELS LIKE IT GOES INTO NEUTRAL AND THEN QUICKLY CHANGES INTO 2ND GEAR, CAUSING AN AGGRESSIVE JERKING THAT FEELS LIKE YOU ARE GETTING REAR ENDED.

TRANSMISSION WAS JERKING AND LOCKED UP WHEN I GOT IN MY CAR IN THE MORNING THE VEHICLE WOULD NOT GET OUT OF THE PARKING BREAK. I WOULD GET TONS OF ERROR MESSAGES IN MY INSTRUMENT CLUSTER..."SERVICE PARK BREAK" "4X4 UNAVAILABLE" "TRANSMISSION LIGHT ON". I CALLED ROADSIDE ASSISTANCE TO TOW MY CAR AND THE TOW TRUCK DRIVER WHEN HE TURNED OFF AND ON THE VEHICLE, IT WAS OK TO DRIVE. I DROVE TO THE DEALERSHIP THAT DAY AND THEY PERFORMED TONS OF SOFTWARE UPDATES. MY JEEP WAS RETURNED BACK TO ME THE SAME DAY. 6 DAYS LATER, IT HAPPENED AGAIN. I REMEMBERED RESTARTING THE CAR HELPED, WHICH IT DID, SO I STARTED DRIVING IT BACK TO THE DEALERSHIP. I GOT ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING WHEEL LOCKED UP AND STARTED TO SHUT DOWN, WHILE I WAS DRIVING! I PULLED OVER, RESTARTED THE CAR AND CONTINUED TO DRIVE. THIS TIME I WAS IN THE MIDDLE OF AN INTERSECTION MAKING A LEFT TURN WHEN IT HAPPENED AGAIN, AND ALMOST GOT REAR ENDED BY A SCHOOL BUS!! THIS WAS A VERY SCARY MOMENT AND DECIDED I WAS NO LONGER GOING TO DRIVE THIS CAR. I PULLED INTO A PARKING LOT AND CALLED ROADSIDE ASSISTANCE. THE DEALERSHIP HAD THE VEHICLE FOR A WEEK AND TOLD ME IT WAS FIXED. I RECEIVED A RECALL IN THE MAIL, "S55 - TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL". I CALLED CHRYSLER AND TOLD THEM I REFUSE TO DRIVE MY CALL UNTIL THIS RECALL IS FIXED. THE PART IS NOT AVAILABLE SO I'VE BEEN DRIVING A RENTAL FOR THE PAST 3 WEEKS. I'M TERRIFIED TO DRIVE THIS CAR AGAIN. I DRIVE ON THE EXPRESSWAY EVERYDAY FOR WORK AND CAN NOT IMAGINE WHAT WOULD HAPPEN TO ME IF THE CAR SHUTS DOWN AGAIN UNEXPECTEDLY

CHRYSLER RECALL S55 NHTSA CAMPAIGN # 16V-529 TRANSMISSION UNEXPECTEDLY SHIFTED INTO NEUTRAL CAUSING A LOSS OF MOTIVE POWER WHICH CAUSED A 4 CAR CRASH.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING, ENGINE STOPS, LOST POWER ALL POWER. DRIVING ON ROAD IN TRAFFIC. THIS OCCURED 3 DIFFERENT TIMES.