2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - CLOVER, SC

    WHILE JEEP IS BEING FLAT TOWED BEHIND MOTORHOME ON DOWN SLOPE & CURVE OF INTERSTATE FRONT WHEELS START SEVERE WOBBLE FORCING RIG TO BE STOPPED BEFORE ANY FORWARD MOTION CAN BE RESUMED. DANGEROUS SAFETY ISSUE AS OTHER VEHICLES BEHIND OR BESIDE MY APPROXIMATELY 60FT LONG COMBO HAVE TO BRAKE SUDDENLY TO AVOID CONTACT. SIMILAR INSTANCES REPORTED NHTSA #10881635, 10872379, 10760794. WOULD MOLAR FLAT TOWING WIRING KIT CORRECT THIS PROBLEM? WHAT IS THE PART # FOR THE WIRING KIT?

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - ALLENTOWN, PA

    I WAS ATTEMPTING TO MAKE A LEFT TURN ON A BUSY CITY ROAD WHEN THE CAR SUDDENLY STOPPED DEAD WITHOUT ANY WARNING SIGNS. AN ONCOMING TRACTOR TRAILER HAD TO SWERVE OUT OF THE WAY TO AVOID KILLING ME. THE AAA TOW TRUCK DRIVER COMMENTED THAT IT WAS THE TRANSMISSION THAT FAILED AND IT HAD SET OFF THE EMERGENCY BRAKE. HE NOTED THAT HE HAD RESPONDED TO THE EXACT SAME SCENARIO WITH A JEEP CHEROKEE THE WEEK BEFORE. THE CAR HAS NOW BEEN AT THE DEALER FOR 21 DAYS WITHOUT ANY GOOD RESULTS IN SIGHT. THEY HAVE ALREADY REPLACED THE NEW TRANSMISSION WHICH THEY INSTALLED ADMITTING THAT THE NEW TRANSMISSION IS FAULTY. I AM AWARE OF A CLASS ACTION SUIT FOR THIS SAME PROBLEM IN THEIR 2014 MODELS AND THERE WILL UNDOUBTEDLY BE ONE, IF THERE ISN'T ALREADY, FOR THE 2015 AND 2016 MODELS. THEY ARE NOT ADMITTING THE PROBLEM AND WILL NOT ADMIT THE PROBLEM UNTIL THERE ARE SEVERAL FATALITIES. SINCE I DO NOT PLAN TO BE AMONG THEM, I WANT A REFUND, NOT ANOTHER PIECE OF JUNK.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - EPHRATA, PA

    TRANSMISSION PROBLEMS. TRANSMISSION WAS REPLACED WHEN I HAD 4,000 MILES ON THE CAR. I PURCHASED THE JEEP NEW ITS THE TRAIL HAWK ADDITION. NOW I HAVE 30,000 MILES ON IT AND THE TRANSMISSION IS JUST TERRIBLE (EVEN AFTER THE TRANSMISSION WAS REPLACED IT NEVER RAN RIGHT). IT BUCKS WHEN IT SHIFTS, IT DOESN'T DOWNSHIFT FAST ENOUGH. IF I AM STOPPING AT A RED LIGHT AND I HAVE NOT COME TO A COMPLETE STOP AND THE LIGHT TURNS GREEN AND I GO FROM THE BRAKE TO THE GAS IT HESITATES AND JERKS LIKE THE CAR WAS 30 YEARS OLD AND HAD 200,000+ MILES ON THE TRANSMISSION. I AM HALF SCARED TO DRIVE AT NIGHT ALONE. I'M CURRENTLY GOING THRU A DIVORCE AND DO NOT KNOW WHAT I WOULD DO IF THE CAR LEFT ME SIT IN AN UNFAMILIAR AREA. I PURCHASE NEW CARS SO I DO NOT HAVE TO WORRY ABOUT BREAKING DOWN AND I UNDERSTAND ANY CAR NEW OR OLD CAN BREAK DOWN BUT ITS LESS LIKELY A NEW CAR WILL THEN AN OLDER CAR. JEEP NEEDS TO FIX THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - HEMET, CA

    ALTERNATOR JUST WENT OUT, KILLED BATTERY,AND THE RED LIGHT WENT ON ALL AT THE SAME TIME,, NO WARNING, AGAIN ,ALL HAPPEN AT SAME TIME,AND WHILE DRIVING HOME,IN MOTION.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - KIRTLAND, OH

    WHEN STARTING OUT AND PRESSING LIGHTLY ON GAS PEDAL ENGINE CAUSES THE CAR TO ROCK SIDE TO SIDE. ANOTHER AND EVEN BIGGER PROBLEM OCCURS WHEN AT A STOP AND PREPARING TO ENTER FLOW OF TRAFFIC. WHILE LIGHTLY PRESSING GAS PEDAL THE CAR SLIGHTLY REVS BUT DOES NOT MOVE, THEN ACCELERATES EXCESSIVELY CAUSING THE TIRES TO SCREECH. THIS HAS CAUSED US TO NARROWLY MISS GETTING HIT BY ON COMING TRAFFIC. THEN BECAUSE OF THE EXCESSIVE ACCELERATION YOU HAVE VERY LITTLE TIME TO CORRECT YOUR STEERING. WE WERE NOT TOLD OF THIS ONGOING PROBLEM WITH THIS MODEL OF ENGINE WHEN WE PURCHASED THE CAR NEW. EVEN THOUGH THEY KNEW OF THE PROBLEM IN 2013. THAT IS DECEPTION. SO FAR WE HAVE HAD THE SOFTWARE FLASHED 2 TIMES AND WILL PURSUE LEGAL HELP WITH OHIO LEMON LAW IF PROBLEM IS NOT RESOLVED. THIS COULD CAUSE SERIOUS HARM OR DEATH IF NEGLECTED. AFRAID TO DRIVE AN UNSAFE VEHICLE.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CLARKSVILLE, TN

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WHILE VEERING LEFT. THE DEALER DIAGNOSED THAT THE VEHICLE REQUIRED A COMPUTER UPDATE. THE COMPUTER WAS UPDATED, BUT THE FAILURE RECURRED. A WARNING MESSAGE APPEARED AND THE INSTRUMENT PANEL DIMMED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - XENIA, OH

    I HAVE HAD THE VEHICLE IN SEVERAL TIMES FOR CHECK ENGINE LIGHT. I HAS BEEN ON FOR THE ENTIRE TIME I HAVE HAD IT. THEY HAVE SAID IT WAS INTAKE MANIFOLD BOLTS LOOSE AND SEVERAL PROGRAM UPDATES. THIS LAST TIME THEY SAID IT WAS THE FUEL CAUSING THE PROBLEM. I HAVE USED 5 DIFFERENT FUELS AND THE LIGHT STAYS ON. THERE HAS BEEN SEVERAL PROBLEMS WITH ENGINE SURGING WHEN I PUT IT IN REVERSE AND AT A STOP LIGHT.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - REDONDO BEACH, CA

    WE PURCHASED OUR 2015 JEEP CHEROKEE NEW AND WITHIN A FEW MONTHS OF DRIVING THE JEEP WE STARTED TO NOTICE WHAT I WOULD CALL HORRIBLE LAG ISSUES. THE CAR WOULD DRIVE JERKY AND WHEN THE CAR WAS AT A STOP AND YOU APPLIED THE GAS TO GO, IT WOULD SEEM LIKE IT WASN'T GETTING THE GAS AND WILL HAVE A HARD TIME ACCELERATING. WE TOOK THE CAR IN AND THEY DETECTED THE PROBLEM AND SAID THEY DID A COMPUTER UPDATE. SHORTLY AFTER, THE JEEP STARTED A VERY SCARY SELF ACCELERATION WHERE THE CAR WOULD ACCELERATE ON ITS OWN AND TAKE OFF WITHOUT APPLYING GAS OR HAVING FOOT ON GAS PEDAL. THE JEEP WOULD LUNGE SO VIOLENTLY AND IT WAS HARD TO MAKE IT STOP AND TRIED TO LUNGE THRU THE BRAKING. I HAVE TAKEN THE CAR BACK IT SEVERAL TIMES AS BOTH OF THESE ISSUES HAPPEN AND MAKES IT VERY DANGEROUS TO DRIVE. MY DAUGHTER WAS ALMOST IN A HORRIBLE COLLISION WITH A LARGE TRUCK AND REAR ENDED BECAUSE THE CAR WAS LAGGING SO BAD MAKING A RIGHT HAND TURN FROM A RED LIGHT. THANKFULLY THE TRUCK WAS ABLE TO SWERVE AROUND US AND WE DIDN'T GET HIT. WE INITIATED THE LEMON LAW ON THIS JEEP AS IT IS TOO DANGEROUS TO DRIVE. THE JEEP HAS BEEN IN FOR SERVICING MANY TIMES AND THE PROBLEM HAS STILL NOT BEEN RESOLVED. I HAVE GOOGLED THIS ONLINE AND FOUND OTHER JEEP OWNERS WITH EXACT FRIGHTENING CONCERNS. VERY UPSETTING AND DANGEROUS. I HAVE THE DOCUMENTATION FOR ALL THE TIMES THE CAR HAS BEEN TO SERVICE FOR THIS AND THEY UNDERSTAND THE PROBLEM AND SAID THEY HAVE OTHER JEEPS WITH SAME CONCERNS.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - PAGOSA SPRINGS, CO

    2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR/ REPLACE AUTOMATIC TAILGATE RECALL 15V-393. *SMD THE CONSUMER STATED THE TAILGATE STOPPED WORKING TWO MONTHS INTO OWNING THE VEHICLE. THE DEALER CLAIMED THEY COULD NOT FIND AN ISSUE, DESPITE THE FACT THE TAILGATE WOULD NOT LATCH, WHEN THE CONSUMER ARRIVED. A FEW WEEKS LATER, THE PROBLEM HAPPENED AGAIN AND IT SOON RESOLVED ITSELF WHEN THE HE RETURNED TO THE DEALER. *JB

    Source: CONSUMER LETTER
  • 2015 JEEP CHEROKEE
    - DALLAS CENTER, IA

    VEHICLE HAS JERKY, HARSH SHIFTS IN LOWER GEARS WENT ACCELERATING OR TURNING. IT HAS MADE THE TIRES CHURP A FEW TIMES SHIFTING INTO LOWER GEARS WHEN ACCELERATING OR TURNING. SOMETIMES HANGS OUT IN 2ND OR 3RD GEARS AND WILL NOT SHIFT FOR 4 TO 5 SECONDS. WHEN SHIFTING FROM PARK TO DRIVE, IT SOMETIMES TAKES 3 TO 4 SECONDS FOR DRIVE TO ENGAGE. WHEN AT CRUISING SPEED, IT RUNS AT 1000 TO 1200 RPM CAUSING IT TO VIBRATE AND SHAKE BECAUSE IT WON'T DOWNSHIFT WHEN I GIVE IT GAS. SOMETIMES WHEN STARTING THE VEHICLE I'LL SHIFT FROM PARK TO DRIVE AND IT WON'T ENGAGE AND TELL ME TO "SHIFT TO P THEN DESIRED GEAR". BEEN TO DEALER 2 SEPARATE TIMES FOR SOFTWARE UPDATES, 3RD TIME WAS TOLD THAT'S JUST HOW THE VEHICLE RUNS, 4TH TIME REPLACED THE VALVE BODY ON THE TRANSMISSION TWICE BECAUSE THE FIRST ONE DIDN'T WORK, 5TH TIME THEY REPLACED THE WHOLE TRANSMISSION, AND 6TH TIME WAS TOLD THAT IS JUST HOW THE VEHICLE RUNS AGAIN. NONE OF THIS "FIXES" HAVE DONE ANYTHING TO MAKE IT ANY BETTER. WITH ALL THESE ISSUES, THIS IS A VERY UNSAFE VEHICLE TO DRIVE. IT'S ONLY A MATTER OF TIME BEFORE THIS VEHICLE IS THE CAUSE OF A ACCIDENT.

    Source: NHTSA WEB SITE