2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - MOUNT PLEASANT, SC

    SUV SHUTS OFF IN THE MIDDLE OF ROAD WHILE DRIVING NORMAL SPEED, CITY OR HIGHWAY HAPPENS BOTH; ALL LIGHTS ON DASH ARE FLASHING, BRAKE LIGHT COMES ON FOR NO REASON, ALERTS TO CHECK TRANSMISSION, CHECK PARKING BRAKE, CHECK ENGINE, CAR JUS STOPS AND WONT MOVE BUT ENGINE STILL SOUNDS LIKE IT'S RUNNING,, AND AND ALL OTHER ELECTRONIC GAUGES ARE FLASHING ...HAS BEEN TAKEN BACK TO DEALER TWO/THREE TIMES IN ONE MONTH TO FIX BUT BUT THE SAME PROBLEM ALWAYS COMES BACK AGAIN,. NOT IMPRESSED; I HAVE OWNED JEEPS ALL MY LIFE NEVER HAD THIS PROBLEM, THIS SUV IS DANGEROUS, I BOUGHT THIS CAR AND PAID $38 THOUSAND AND HAVE 19K MILES ON IT . I EVEN TRIED TO TRADE IT IN WITH THE SAME DEALER AND WAS TOLD IT WAS ONLY WORTH 17K WHICH IS LESS THAN HALF WHAT I PAID FOR IT A YEAR AND A HALF AGO! HOW IS THIS EVEN LEGAL? WHY AM I MAKING CAR PAYMENTS FOR A SUV THAT CHRYSLER KNOWS IS DEFECTIVE AND ONE WHICH THEY HAVE NOT RESOLVED ISSUES ? HOW CAN CHRYSLER GET AWAY WITH THIS ? AND THIS IS THE AUTO MANUFACTURER THAT OUR GOVERNMENT FINANCIALLY BAILED OUT A FEW YEAR WITH OUR TAX DOLLARS? HOW WOULD CHRYSLER RESPOND IF WE ALL QUIT MAKING PAYMENTS ON OUR LOANS ? I HAVE BEEN RESEARCHING THOUSANDS OF OTHER COMPLAINTS, SAME JEEP, SAME YEAR, ETC. I AM BECOMING MORE AND MORE CONVINCED THAT CHRYSLER REALLY DOESN'T CARE. THEY GOT THEIR MONEY UPFRONT ! FURTHERMORE THEY SHOULD NOT BE ALLOWED TO CONTINUE TO BE IN BUSINESS WHILE THEIR PRODUCTS ARE KNOWN SAFETY HAZARDS TO THE CONSUMER.! CHUCK D MOUNT PLEASANT, SC

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - RURAL RETREAT, VA

    ISSUES BEGAN IN DECEMBER, 2015 WITH INTERMITTENT HARD SHIFTING IN THE LOWER GEARS WHEN PULLING OUT. DEALER COULDN'T 'DUPLICATE' SAME. HARD SHIFTING HAS GONE FROM INTERMITTENT TO PRETTY MUCH ALL THE TIME WHEN PULLING OUT, BACKING UP AND ONLY IN THE LOWER GEARS. I HAVE HAD THE JEEP TO THE DEALERSHIP A TOTAL OF 5 TIMES, HAVE FILED A COMPLAINT WITH FIAT/CHRYSLER AND HAVE HAD NO LUCK/RESPONSE OTHER THAN THEY CAN'T GET MY CAR TO DUPLICATE WHAT I SAY IT IS DOING. ON MORE THAN ONE OCCASION IT HAS GOTTEN STUCK IN FIRST GEAR AND I HAVE HAD TO USE THE SLAP STICK TO GET IT OUT OF THE STUCK GEAR. SHIFTING IS ALMOST TO THE POINT OF GIVING ME WHIPLASH AND HAS GOTTEN WORSE.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - MCLEAN, VA

    TRANSMISSION HAS FAILED TWICE IN LESS THAN 100 MILES. WE ARE ON OUR THRID TRANSMISSION

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - IONE, CA

    THE 9 SPEED TRANSMISSION ON THE JEEP IS HORRIBLE. MY CAR JERKS, SLIPS AND STALLS WHEN YOU START IN FIRST GEAR. EVERY TIME I STOP AND BEGIN TO ACCELERATE THE CAR JERKS. IT IS HORRIBLE AND THERE IS NO FIX FOR IT.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - LAKE ORION, MI

    THE ROUGH SHIFTING IN LOW GEARS IS AN ANNOYANCE THE TRANS DISENGAGING IN AN ACCELERATED LEFT TURN WAS A NEAR MISS CRASH. IT'S HAPPENED TWICE NOW AND I'VE DETERMINED THE CONDITIONS UNDER WHICH IT HAPPENS. IN BOTH CASES THE CONDITIONS HAVE BEEN THE SAME. CONDITIONS: I LIVE IN A CITY WITH HEAVY TRAFFIC. TRAVEL ON A TWO LANE ROAD TO MY HOME AND IT IS AT A CRAWLING PACE. I HAVE TO TURN LEFT INTO SUB. THERE IS OPPOSING TRAFFIC & LIMITED OPENINGS TO TURN. YOU HAVE TO "HIT IT" TO MAKE YOUR LEFT TURN BETWEEN THE OPPOSING TRAFFIC CARS (NO STOP LIGHT). WHEN YOU HIT IT, THE ENGINE REVS IN THAT LOW GEAR AND YOU ARE NOW INTO THE OPPOSING LANE AND YOU HAVE SECONDS WHERE YOU SEEM LIKE YOU'RE JUST FLOATING (NO TRANSMISSION ENGAGED) THROUGH THAT LANE. THE OPPOSING CAR IS STILL COMING AT YOU. THE TRANS FINALLY JERKS AND ENGAGES AND YOU SQUEAL YOUR TIRES TO QUICKLY GET OUT OF THE WAY AND NOT GET HIT. IT'S CLOSE ENOUGH THAT THE OPPOSING CAR BEEPS IT'S HORN AT YOU. IT'S BAD, WHEN YOU DON'T TRUST YOUR VEHICLE (ONLY 1 YEAR OLD) TO ANOTHER PERSON. I WORRY FOR THEIR SAFETY! I'M DISSATISFIED WITH THE VEHICLE ONLY BECAUSE OF THE TRANSMISSION. IF I HAD MY WAY, I'D BE GIVING IT BACK TO THE DEALERSHIP.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - HAZEL PARK, MI

    SINCE THE DATE OF DELIVERY - ON A DAILY BASIS, WHEN IN LOW GEARS, STOP AND GO CITY DRIVING, THE TRANSMISSION SLIPS, JUMPS, JERKS, AND WILL OFTEN BOG DOWN. ACCELERATION IS EXTREMELY JERKY WHEN TAKING OFF FROM A LIGHT OR TURNING A CORNER. THE VEHICLE HAS HAD AT LEAST THREE COMPUTER UPDATES TO RESOLVE THE ISSUE WITH ONLY EXTREMELY SLIGHT TO NO IMPROVEMENT. ON SEVERAL OCCASIONS I HAVE NOT BEEN ABLE TO MOVE THE VEHICLE SAFELY OUT OF THE WAY OF DANGER AS QUICKLY AND RELIABLY AS I SHOULD HAVE BEEN, ONLY NARROWLY AVOIDING AN ACCIDENT.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHTS ILLUMINATED. IN ADDITION, THE 'PLACE THE VEHICLE IN PARK POSITION' WARNING MESSAGE DISPLAYED. THE VEHICLE WAS PLACED INTO THE PARK POSITION AND ANOTHER ERROR MESSAGE ILLUMINATED STATING 'PLACE THE VEHICLE IN THE DESIRED GEAR'. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - TROUTVILLE, VA

    WHEN TAKING OFF FROM A COMPLETE STOP THE JEEP HESITATES OR HAS NO POWER TO WHEELS FOR 5- 10 SECONDS AT A TIME. WHEN PULLING OUT INTO AN INTERSECTION WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE THE VEHICLE WILL NOT MOVE. THE ENGINE REVS UP BUT NO POWER TO THE WHEELS. AND ONCE IT DOES START TO MOVE IT TAKES OFF AND GIVES YOU WHIPLASH. WE HAVE ALSO EXPERIENCED OUR TRANSMISSION GETTING LOCKED INTO AN UNKNOWN GEAR AND NOT SHIFTING UP OR DOWN. BOTH OF THESE INSTANCES HAVE HAPPENED ON HIGHWAYS AND IN CITY DRIVING. OUR DEALER REPLACED A RELAY THE FIRST TIME OUR CK ENGINE LIGHT CAME ON. THE SECOND TIME THEY REPLACED A TCM AND FLASHED OUR COMPUTER AND INSTALLED 5 SOFTWARE UPGRADES. THE THIRD TIME OUR CK ENGINE LIGHT CAME ON WHICH WAS LAST WEEK, THEY ARE NOW REPLACING OUR TRANSMISSION. THERE IS OBVIOUS NO FIX FOR THIS TRANSMISSION ISSUE AND IT'S UNBELIEVABLE THAT JEEP WOULD ALLOW THIS WELL KNOWN SAFETY ISSUE TO CONTINUE. THIS TRANSMISSION IS GOING TO GET SOMEONE HURT OR KILLED. NO DOUBT IN MY MIND. WHEN YOU PULL OUT INTO AN INTERSECTION AND HIT THE ACCELERATOR AND NOTHING HAPPENS AND THERE'S A TRACTOR TRAILER HEADED STRAIGHT FOR YOU, I'D LIKE TO KNOW WHAT JEEP RECOMMENDS YOU DO?

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - NORWALK, CT

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. AFTER THE VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED BACK WITHOUT WARNING AND WAS PINNED BETWEEN THE GARAGE DOOR AND REAR OF THE VEHICLE. THE CONTACT SUSTAINED BRUISES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS TOWED TO THE DEALER FOR INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - CORNELIUS, NC

    1. DELAY IN FINDING GEAR WHEN ACCELERATING ON A DOWNSLOPE CAUSE A SUDDEN BUCKING OF THE VEHICLE INTO FAR LANE OF TRAFFIC. 2. SUDDEN DOWNSHIFT ON HIGHWAY CAUSED RAPID DECELERATION IN HIGH SPEED TRAFFIC. 3. JERKY SHIFTING BETWEEN GEARS CONTINUOUSLY.

    Source: NHTSA WEB SITE