2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- NEWPORT, NY
THE 2015 VEHICLE WAS PARKED IN CLOSED GARAGE AND KEY FOBS WAS LEFT IN CAR CUP HOLDER. CAR STARTED ITSELF AND DID NOT TURN OFF RAN IN A CLOSED GARAGE FOR OVER AND HOUR. THIS IS A REAL SEVERE ISSUE THAT THE CAR SHOULD HAVE ALARMED OR SHUT ITSELF OFF AFTER 10 MINUTES MY FAMILY COULD HAVE BEEN DEAD AND NOT BE ABLE TO TALK ABOUT IT. LUCKILY THIS WAS CAUGHT BEFORE HARM WAS DONE. THIS IS NOT A MISTAKE THAT CAN BE UNDONE. THE CAR ALSO HAD AN ISSUE WITH THE THROTTLE IT WOULD REV TO 3-4,000 RPMS WHEN IN PARK AFTER WE PULLED IT OUT OF THE GARAGE. COULDN'T BE DRIVEN AS IT WOULD HAVELOST.CONTROL WITH THE THROTTLE STICKING. CAR DEALER SAYS IT'S FIXED THROTTLE REPLACED AND ALL IS WELL. BUT IT IS NOT I CANNOT PARK THAT CAR IN MY GARAGE AND THAT IS NOT ACCEPTABLE FOR ME. CAR DEALERS DON'T WORK WITH PEOPLE, THEY JUST WANT TO FIX THE RECALLS AND FOR YOU TO GO AWAY. SOMETHING HAS TO BE DONE! PEOPLE NEED TO BE TAKEN SERIOUSLY ESPECIALLY WHEN. IT COMES TO CARBON MONOXIDE LEVELS.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- CROFTON, MD
TOOK VEHICLE IN FOR FIRST OIL CHANGE AFTER PURCHASING IT IN JAN 2015 AND WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REPLACED. TRANSMISSION WAS REPLACED AND SINCE THEN I HAVE EXPERIENCED LONG DELAYS IN ACCELERATION AND EXTREMELY HARD SHIFTS. THESE ARE INTERMITTENT, BUT HAPPEN MORE OFTEN THAN NOT. HARD SHIFTS ARE MOSTLY EXPERIENCED ON THE LOWER GEARS (1-4), AND CAN BE VIOLENT AT LOWER SPEEDS OR WHEN SHIFTING FROM REVERSE TO DRIVE (OR THE OPPOSITE). THE 4WD UNAVAILABLE LIGHT CAME ON SHORTLY AFTER THE TRANSMISSION WAS REPLACED, ON A COUPLE OF OCCASIONS (ALL WHILE DRIVING). HAVE TAKEN THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THEY CAN FIND NOTHING WRONG AND THAT'S NORMAL TRANSMISSION BEHAVIOR. I AM NOW DEALING WITH THE HARD SHIFTS AND ACCELERATION LAG ON A DAILY BASIS.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- BELEN, NM
VEHICLE IN PARK AN IDLING IN VERY LEVEL DRIVEWAY WAS BEING UNLOADED. ON A SECOND EXIT TOWARD THE VEHICLE IT STARTED TO MOVE IN REVERSE UNOCCUPIED. MANAGED TO GET IN BUT COULD NOT SAVE THE DOOR AND REAR FROM DAMAGE. A HEDGE CAUGHT THE DOOR AS I TRIED TO STOP THE VEHICLE. UPDATED 05/26/16*LJ *CN
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- EL CAJON, CA
WHILE DRIVING AT HIGHWAY SPEEDS, THE TRANSMISSION WOULD NOT SHIFT FROM 7TH GEAR.PULLED OVER AND TURNED THE CAR OFF FOR A FEW MINUTES. WHEN RESTATING THE CAR, PROBLEM WENT AWAY, BUT THEN HAPPENED AGAIN IN THE SAME SITUATION 20 MINUTES LATER. TOOK IT IMMEDIATELY TO THE DEALER AND THEY RE-FLASHED TCM & PCM AND DID A QUICK LEARN. ALL SEEMED GOOD, BUT A FEW WEEKS LATER, THE CAR STARTED HARD SHIFTING IN LOW GEARS AND REVERSE. WHEN COMING TO A SLOW STOP AND ACCELERATING, THE CAR WILL TAKE A FEW SECONDS TO GET THE RPM'S UP AND THEN LUNGE FORWARD AS IT CATCHES THE GEAR. WENT BACK TO THE DEALER AND THEY DID THE SAME AS BEFORE, TCM, PCM AND QUICK LEARN. A FEW DAYS LATER, THE SAME PROBLEM STARTED HAPPENING AGAIN. DEALERSHIP SAYS ALL SOFTWARE IS UP TO DATE AND HAVE NO OTHER IDEAS TO FIX THE ISSUE. DEFINITELY A SAFETY CONCERN, ESPECIALLY WHEN MAKING LEFT TURNS FROM CLOSE TO A STOP (IE. LEFT TURN YIELD LIGHTS).
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- CLARKS SUMMIT, PA
PURCHASED VEHICLE 1/2015 AT 8000 MILES TOOK IN FOR OIL CHANGE , UPDATE FOR RECALL ON RADIO AND SOFTWARE UPDATE FOR TRANSMISSION DUE TO SHIFTING HARD. WAS TOLD IF UPDATE ON TRANSMISSION DID NOT TAKE WOULD NEED A NEW TRANSMISSION. WHEN SLOWING DOWN I HAVE TO COME TO A COMPLETE STOP AND WAIT FOR CAR TO DROP INTO FIRST GEAR BEFORE ACCELERATING. IF I DON'T AND JUST YIELD BETWEEN 10MPH AND 2MPH AND TRY ACCELERATE CAR HESITATES ABOUT 5 SECONDS BEFORE IT MOVES FORWARD. THIS IS VERY SCARY WHEN TRYING TO MERGE ONTO A HIGHWAY. IF I'M ON ON RAMP AND HAVE TO STOP I NEARLY GET REAR-ENDED AND IF I MERGE AND CAR HESITATES CARS ARE QUICKLY MOVING TO OTHER LANE TO AVOID HITTING ME
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- SYLVANIA, OH
THE TRANSMISSION LUNGES WON'T SHIFT RIGHT BANGS, SOMETIMES THE RPM WILL RAISE QUITE A BIT THEN BANG INTO GEAR IT JURKY WHEN SHIFTING SOMETIMES THE RPM WILL RAISE TO ALMOST 3000 BEFOR SHIFTING.THE JEEP HAS 11500 MILES ON IT I HAD THE JEEP INTO THE DEALER AFTER FIRST COUPLE MONTHS OF OWNERSHIP I HAVE HAD IT TO THE DEALER ABOUT 4 OR 5 TIMES FOR THIS PROBLEM LAST MONDAY WAS THE LAST TIME RIGHT NOW I HAVE A JEEP CUSTOMER REP AND SHE WANTS ME TO TAKE IT BACK IN WEDNESDAY MAY 18 TO HAVE A TECH RID ALONG AGAIN THE DEALER SAYS THEY KNOW ABOUT THE PROBLEMS BUT THEIR IS NOTHING THEY CAN DO UNTIL CHRYSLER HAS FIXES FOR THE TRANSMISSION. THIS VEHICLE IS NOT SAFE.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- ENGLEWOOD, CO
HAVE HAD SEVERAL TRANSMISSION ISSUES AND I FEEL UNSAFE IN MY VEHICLE. TRANSMISSION SHAKES WHEN ACCELERATING FROM A LOW GEAR; TRANSMISSION STICKS WHEN TRYING TO ACCELERATING (LEAVING ME IN DANGEROUS TRAFFIC SITUATIONS); TRANSMISSION SHIFT HARD WHEN DRIVING IN THE CITY.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- LIVINGSTON, NJ
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TRANSMISSION SLIPPED GEARS VIOLENTLY. THE FAILURE BECAME PROGRESSIVELY WORST. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- PITTSBURGH, PA
THE SHIFTING ON THIS CAR IS TERRIBLE AND I'M SURPRISED IT HASN'T CAUSED ME TO BE IN AN ACCIDENT. IT JERKS AND EITHER TAKES FOREVER TO SHIFT OR SHIFTS WAY TO HARD AND TOO FAST. EVEN JUST COASTING IN A RESIDENTIAL NEIGHBORHOOD IT'S A HARD SHIFT BETWEEN GEARS AND I CANNOT BELIEVE I PURCHASED THIS CAR. EVERY DRIVE IS AN ISSUE AND WHENEVER I HAVE PASSENGERS THEY ALL COMMENT THAT SOMETHING MUST BE WRONG WITH HOW THE CAR SHIFTS.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- NEW BRAUNFELS, TX
I WAS ON A ROAD TRIP AND STOPPED FOR GAS, I WAS PULLING MY SMALL TRAVEL TRAILER AT THE TIME. WHEN I WENT TO OPEN THE PASSENGER DOOR THE CAR WAS FILLED WITH SMOKE AND WHEN THE BACK HATCH WAS OPENED THERE WERE FLAMES COMING OUT OF THE SIDE PANEL ON THE DRIVERS SIDE IN THE BACK. THERE WAS A HIGHWAY PATROL RIGHT BY ME WHO RIPPED OFF THE PANELS AND GOT A FIRE EXTINGUISHER AND PUT THE FIRE OUT. THE VEHICLE WAS STATIONARY AT THE TIME. IT WAS AN ELECTRICAL FIRE. IT TOOK TEN DAYS FOR IT TO GET TOWED BACK TO MY HOME TOWN TO THE JEEP DEALERSHIP. THEY CALLED ME TODAY AND ASKED IF THERE WAS A LIGHTENING STORM WHERE I WAS AND IF IT WAS POSSIBLE I GOT HIT BY LIGHTENING, WHICH THERE WAS NOT. THEY HAVE SENT THE INFORMATION TO CHRYSLERJEEP AND ARE WAITING TO SEE HOW TO PROCEED. HE SAID THERE IS NOW NO POWER TO ANY PART OF THE CAR AND MENTIONED SOMETHING ABOUT HAVING TO POSSIBLY REPLACE THE ENTIRE BODY HARNESS AS THERE IS A COMPLETE LOSS OF CONTROLS AND FUNCTIONS OF THE JEEP. I BOUGHT THIS JEEP BRAND NEW ABOUT 14 MONTHS AGO. MY DOG WAS IN THE CAR AT THE TIME AND HAD I LEFT TO GO INSIDE THE GAS STATION I AM SURE SHE WOULD HAVE DIED. I AM EXTREMELY CONCERNED ABOUT THE ELECTRICAL FIRE IN MY PRACTICALLY NEW JEEP AND WORRY THAT EVEN A FIX IS GOING TO SOLVE THIS FROM HAPPENING AGAIN.
Source: NHTSA WEB SITE