2015 JEEP CHEROKEE Complaints

I WAS TRAVELING ON A MAIN HIGHWAY AT 62 MPH. SUDDENLY THE CAR LURCHED AND THE RPM'S SHOT UP TO 4000. THE CAR WAS IMMEDIATELY GOING 70 MPH. I HAD TO SLAM ON THE BRAKES SO I DIDN'T RAM THE CAR AHEAD OF ME.

TRANSMISSION SHIFTING ISSUES. SHIFTING OUT OF A STANDSTILL THROUGH THE FIRST FEW GEARS IS EXTREMELY ROUGH. OCCASIONAL LURCHING DURING DOWNSHIFTING. SPENT 6 WEEKS AT DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG "THAT'S JUST HOW A 9SPEED TRANSMISSION FEELS". CANNOT BE CORRECT. THIS FEELS UNRESPONSIVE AND DANGEROUS AT TIMES. VERY UNHAPPY. ISSUE HAS BEEN ONGOING SINCE THE CAR WAS PURCHASED IN DEC. 2014

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE PARKED AND THE ENGINE TURNED OFF, THE VEHICLE ROLLED INDEPENDENTLY OVER A HILL AND JUMPED THE CURB AND CRASHED INTO A DITCH. THE VEHICLE WAS OCCUPIED WITH A FRONT SEAT PASSENGER, WHO SUSTAINED INJURIES TO BOTH LEGS AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,891. UPDATED 08/02/16*LJ *TR

THE TRANSMISSION JERKS SOMETIMES UPON STARTING; LOSES POWER AT TIMES GOING UP HILL; SEEMS TO DECELERATE OR BE OUT OF THE RIGHT GEAR. IT MAY ALSO LOSE POWER WHEN MAKING A TURN INTO TRAFFIC WHEN YOU PUT THE FOOT ON THE ACCELERATOR. IT DOES NOT SEEM TO SHIFT GEARS SMOOTHLY AT TIMES. IT IS SCARY WHEN YOU ARE TRYING TO ACCELERATE AND IT LOSES POWER.

VEHICLE SURGES FORWARD AFTER A STOP AT NUMEROUS & UNPREDICTABLE TIMES SINCE PURCHASE. THIS IS VERY DANGEROUS! TRANSMISSION HAS BEEN REPLACED & CONTINUES TO DO THIS. THERE IS NOT ANY PREDICTABILITY AS TO WHEN THIS WILL OCCUR. HAVE HAD VEHICLE IN FOR SERVICE 6 TIMES & THEY WERE 'UNABLE TO DUPLICATE CONCERN'. I WOULD NOT BE BRINGING MY VEHICLE IN IF I DIDN'T HAVE A CONCERN! I HAVE NEVER HAD AS MANY ISSUES WITH A NEW VEHICLE AS I HAVE HAD WITH THIS ONE! VEHICLE LURCHES/JERKS/ROCKS WHEN SHIFTING FROM FORWARD TO REVERSE & REVERSE TO FORWARD--DOESN'T ALWAYS ENGAGE IMMEDIATELY. VEHICLE HAS REVVED WITH ACCELERATION, WOULD NOT GO FORWARD & THEN SUDDENLY SURGED FORWARD SEVERAL TIMES. PULLS TO THE RIGHT ON LEVEL SURFACE. VEHICLE ROLLS FORWARD AFTER BRAKING AS BRAKES DON'T ALWAYS GRAB. AFTER A STOP, CAR ROLLS FORWARD. MANY ISSUES WITH RADIO JUMPING AROUND ON OWN & SKIPPING PRESET STATIONS, VOLUME CONTROL, & SPEAKERS HAVE GONE IN & OUT AT RANDOM. HANDS FREE CELL PHONE DOESN'T ALWAYS WORK. NAVIGATION SCREEN HAS GONE BLANK/BLACK WHILE CAR STILL RUNNING. I HAVE HAD A VERY LOUD ALARM GO ON FROM NAVIGATION SCREEN FOR UNKNOWN REASON. I RECEIVED AN ASSEMBLY 'IGNITION ON' WARNING AFTER I TURNED CAR OFF. CAR WOULDN'T START AFTER 3 TRIES, THEN STARTED. AS YOU CAN SEE, THE ONE CONSISTENT THING IS THE SURGING FORWARD, BUT ALWAYS SOMETHING NEW & DIFFERENT, ALSO.

THE VEHICLE HAS HAD SHIFTING ISSUES. WHILE DRIVING IT WILL BEGIN TO JERK LIKE IT WANTS TO SHIFT ON ITS OWN. THE MOST RECENT AND TERRIFYING INCIDENT WAS TODAY AS I WAS ATTEMPTING TO CROSS FOUR LANES OF HIGHWAY. THE VEHICLE WAS NOT WANTING TO SHIFT OR ACCELERATE AND IT WAS JERKING AGAIN. I'VE TAKEN IT IN ONCE BEFORE FOR THIS ISSUE AND THE DEALERSHIP CAN NOT FIND ANYTHING WRONG BECAUSE THEY CAN NOT DUPLICATE THE CODES. THIS IS A SERIOUS SAFETY CONCERN FOR ALL BUT ESPECIALLY MYSELF, AS I HAVE TO CROSS THIS HIGHWAY DAILY.

CAR SOFTWARE WAS UPDATED, NOW WHEN MY CAR DOES NOT SHIFT GOING UP HILLS , IT LOSES POWER MAKING A TURN FROM A STOPPED POSITION, AND IT LUNGES OCCASIONALLY WHEN STOPPING IN TRAFFIC.

WE HAVE HAD OUR JEEP INTO DEALER 4 TIMES NOW FOR THE TRANSMISSION NOT BEING RIGHT. THE FIRST TIME WITH 5500 MILES ON IT. IT HAS ISSUES WITH HESITATION WHEN TRYING TO GET ON FREE WAY. SOMETIMES IT WILL GET UP TO SPEED OTHER TIMES IT HAS A DELAY VERY SCARY. 8 HAVE ALSO EXPERIENCED IT REV OUT 3600 RPM FOR NO REASON. IT ALSO HAS A DELAY IN SHIFTING FROM A STOP ON A HILL. WHEN YOU GIVE IT GAS IT GOES BUT NOT BEFORE IT LUNGES FORWARD. VEHICLE SHIFT ROUGH OR LUNGES INTERMITTENT THAT WHAT IS SO SCARY ABOUT THIS VEHICLE YOU HAVE NO IDEA WHEN IT IS GOING TO DRIVE PROPERLY. EACH TIME AT THE DEALER THEY WERE UN ABLE TO VERIFY PROBLEM UNTIL THIS LAST TIME. TECH WENT ON TEST DRIVE AND WHEN MERGING ON FREEWAY DID EXPERIENCE HESITATION. ALSO SERVICE ADVISOR EXPERIENCED THE LUNGING WHEN HE PULLED VEHICLE UP FOR US. HOWEVER HIS EXPERIENCE DOESN'T MATTER SINCE HE IS NOT A TECH.

PROBLEM 1: PARKED CAR IN GARAGE - WENT TO RESTART & PUT IN REVERSE NUMEROUS ERROR MESSAGES WHICH SAID CANNOT ENGAGE 4WD, CHECK ENGINE, CHECK TRANSMISSION; RESTART AND PUT IN REVERSE AGAIN; EACH TIME I RESTARTED AS INSTRUCTED AND PUT IN REVERSE TRANSMISSION JERKED HARD. STARTED 3 TIMES EACH TIME THE SAME RESPONSE. CALLED DEALER WHO SENT 2 MECHANICS - TAKEN TO DEALERSHIP; CAR NOW NEEDS NEW TRANSMISSION. PROBLEM 2: HORN GOES OFF FOR NO APPARENT REASON WHILE DRIVING. DOES NOT STOP WHEN VEHICLE SHUTS OFF. SERVICED THREE TIMES BY DEALERSHIP (COMPUTER UPDATES AND PART). DON'T KNOW IF LAST FIX WORKED SINCE THE CAR IS NOW DISABLED DUE TO TRANSMISSION.

WHEN VEHICLE REACHED APPROXIMATELY 5,000 MILES I TOOK IT TO THE DEALER FOR ROUTINE MAINTENANCE - LUBE, OIL AND FILTER, TIRE ROTATION AND WHEEL ALIGNMENT. DEALER STATED VEHICLE COULD NOT BE ALIGNED TO SPECIFICATION; EXPLANATION WAS: "SOMETHING IS BENT" AND RECOMMENDED I TAKE THE VEHICLE TO A BODY SHOP FOR DIAGNOSIS. THEY DID NOT PROVIDE A WORKSHEET WITH THE APPROPRIATE SETTINGS. I TOOK THE VEHICLE TO A TIRE SHOP TO PERFORM AN ALIGNMENT. THEY ALSO SAID THEY COULD NOT ALIGN THE VEHICLE TO SPECIFICATION. THEY DID PROVIDE A WORKSHEET SHOWING THE APPROPRIATE SETTINGS. TIRE SHOP CONFIRMED THAT THE EXISTING SPECIFICATIONS WERE CLOSE ENOUGH TO IDEAL TO NOT BE A PROBLEM. THE VEHICLE SHOWS NO TENDENCY TO WANDER OR TO PULL. I SUSPECT POSSIBLE MANUFACTURING DEFECT FOR THE SUSPENSION PARTS.