2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- TAMPA, FL
MY CHEROKEE HAS NEVER DRIVEN 100% SINCE THE FIRST DAY I GOT IT. IT HESITATES AND JERKS FORWARD WHEN INITIALLY ACCELERATING, JERKS TO A STOP OR WHEN PARKING AND SHAKES WHEN INITIALLY STARTING THE CAR AND VIBRATES. OVER THE LAST 6 MONTHS THE CAR HAS COMPLETELY DIED ON ME TWICE, THE SECOND TIME BEING JUST THIS MORNING. IT IS A BRAND NEW CAR; THERE IS NO REASONABLE EXPLANATION AS TO WHY THIS IS HAPPENING OTHER THAN THE NEW 9 SPEED TRANSMISSIONS THAT CHRYSLER PRODUCED ARE INSUFFICIENT AND HAVE NOT BEEN THOROUGHLY TESTED BEFORE PUTTING CONSUMERS BEHIND THE WHEEL. THE CARS BATTERY LIGHT FLASHED ON MY DASHBOARD AND THEN THE CAR SLOWED TO A STOP AND COMPLETELY CUT OFF. THE DASH TOLD ME TO PUT MY CAR IN PARK AND THEN SHIFT BACK TO DRIVE BUT I COULDN'T DO ANYTHING. THERE IS NO WAY THE BATTERY OR ENGINE IS AN ISSUE SO I HAVE NO IDEA WHAT IS CAUSING THIS PROBLEM OTHER THAN A FAULTY COMPUTER IN THE CAR. I HAVE HAD THE SOFTWARE UPDATED AND FLASHED AND YET HERE WE ARE AGAIN HAVING THE SAME PROBLEM THAT SEEMS TO PUZZLE THE SERVICE DEPARTMENT. THEY HAVE GIVEN ME A LAUNDRY LIST OF BOLOGNA REASONINGS AS TO WHY THE CAR DRIVES THE WAY IT DOES AND WHY THIS AND THAT ARE HAPPENING BUT YET NO FIX FOR THEM. IT IS ABSOLUTELY INSANE TO ME THAT BECAUSE THERE HAVE BEEN NO SIGNIFICANT INJURIES OR DEATHS DUE TO THESE TRANSMISSION ISSUES THAT NO RECALL OR ANYTHING HAS BEEN RELEASED. I HAVE DONE MY FAIR SHARE OF RESEARCH ON TRANSMISSION ISSUES IN THE 2015 CHEROKEES AND HAVE SADLY FOUND 100'S OF COMPLAINTS FROM CONSUMERS YET STILL NO SOLID FIX OR ANSWER TO THESE PEOPLES PROBLEMS. HOW CHRYSLER IS GETTING AWAY WITH THIS BLOWS MY MIND. THESE CARS ARE VIRTUALLY DEATH TRAPS JUST WAITING TO HAPPEN. I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE AND SOMETHING NEEDS TO BE DONE.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- N WOODMERE, NY
THE STITCHING ON THE LEATHER WRAPPED STEERING WHEEL IS VERY ABRASIVE AND IS RAISED JUST ENOUGH TO FEEL SHARP AND ANNOYING. WHEN TURNING THE WHEEL INSIDE USING THE SPOKES, THE STITCHING IS VERY ABRASIVE AND HAS CHAFED SKIN OFF MY THUMB. IN OTHER AREAS OF THE STEERING WHEEL, IT'S JUST NOT TOTALLY COMFORTABLE TO GRIP BECAUSE OF THE SHARP FEELING OF THE STITCHING. THIS CONDITION OBVIOUSLY EXISTS ALL THE TIME, BUT IS MOST NOTICEABLE AND ANNOYING WHEN TURNING THE WHEEL IN WIDE ARCS AS IN PARALLEL PARKING.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- SOUTH AMBOY, NJ
FROM A STOP, YOU PUSH GAS WITH NO RESPOSE, THEN YOU REACH A POINT WHERE IT FINALLY TAKES OFF, THIS HAS CAUSED OTHER DRIVERS TO BRAKE WHEN MAKING A TURN INTO THEIR LANES. WHILE DRIVING, AND ATTEMPTING TO PASS, YOU PUSH ON THE GAS, NO RESPONSE UNTIL YOU REACH THE POINT WHERE IT TAKES OFF. SOMETIMES I HAVE TO RETURN TO MY LANE BECAUSE TRAFFIC HAS REACHED ME CAUSING UNSAFE CONDITION, AND CAUSING OTHERS IN THAT LANE TO BRAKE TO AVOIDE HITTING ME. WHILE HIGHWAY DRIVING, THE TRANNY RUMBLES AND IS SLUGGISH TO ACCERLERATE, SEEMS TO BE 7TH GEAR, YOU KEEP PUSHING PEDAL DOWN UNTIL YOU ARE FINALLY SHIFTED INTO PASSING GEAR. WHEN PUTTING IN PARK, A SECOND GOES BY AND YOU HEAR A LOUD CLUNK. DEALER REPORTS THESE ISSUES TO BE NORMAL FOR THE 9 SPEED TRANNY, WE DID SOFTWARE UPDATE. NO CHANGE! SOMETIMES WHEN YOU TAKE YOUR FOOT OFF THE GAS, THE CAR ACCERATES ON ITS OWN .... ALMOST LIKE IT DOWN SHIFTED AND THE GEAR RATIO MADE IT TAKE OFF. THIS HAS CAUSED ME TO ALMOST REAR END OTHERS. KBB HAS MANY SIMILAR COMPLAINTS. NOTICED ALL OF THESE ISSUE AFTER OWNING THE VEHICLE FOR 3 MONTHS, ABOUT 4K MILES ON THE VEHICLE.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- LITCHFIELD PARK, AZ
SERVICE TRANSMISSION WARNING LIGHT COMES ON UNDER NORMAL DRIVING, THEN TRANSMISSION 'DISENGAGES', LEAVING NO POWER. MUST COAST TO THE SIDE OF THE ROAD. THIS HAS HAPPEN TWICE ON A FREEWAY. TRANSMISSION HAS BEEN SERVICED TWICE, INCLUDING A NEW 'FLASH' OF THE SOFTWARE. IN FOR A THIRD TIME NOW.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- REMSEN, NY
ON APRIL 1, MY FAMILY AND I WERE HEADED 2 HOURS AWAY FOR A WEEKEND GETAWAY. MY 16 YEAR OLD NEW DRIVER WAS DRIVING THE VEHICLE AND IT BOGGED DOWN AND THEN JUMPED AHEAD WHILE HE WAS ACCELERATING FROM 45 TO 55. HE WAS SCARED TO DEATH! IT HAS HAPPENED TO ME NUMEROUS TIMES, ESPECIALLY WHEN ACCELERATING FROM A STOP LIGHT/SIGN. IT IS INEVITABLE THAT I WILL HAVE AN ACCIDENT, EITHER REAR-ENDING SOMEONE, OR BEING REAR ENDED.
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- FRANKFORD, DE
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD BANG AND NOTICED THAT IT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. VIN WAS NOT AVAILABLE. UPDATED 05/03/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- EL CAJON, CA
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE AND FUEL PUMP FAILED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/02/16*LJ THE CONSUMER STATED HE WAS ABLE TO GET THE VEHICLE STARTED IN TIME, TO AVOID AN ACCIDENT. UPDATED 08/09/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- TEMPLE, TX
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A PINCHED WIRE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER TO BE SERVICED FOR A CUSTOMER SATISFACTION CAMPAIGN FOR THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE SOFTWARE UPDATE. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE RPMS REVVED. THE VEHICLE OPERATED PROPERLY AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 20,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- USAF ACADEMY, CO
ACCELERATES WITH APPLICATION OF BRAKE WHILE IN MOTION TURNING. VEHICLE ACCELERATES ON ITS OWN ACCORD, WHILE IN MOTION. STALLED WHILE MOVING FORWARD IN TRAFFIC. FORWARD LUNGING. MOTOR RUNS VERY ROUGH. TRANSMISSION SHIFTS ROUGHLY. MANUAL SHIFT DOES NOT ALLOW FOR MANUAL SHIFTING. MILEAGE 16/18 CITY 22/24 HIGHWAY WHICH IS BELOW AD LIMITS OF UP TO 30MPG. THIS WAS A MAJOR PURCHASING POINT FOR US. MOTOR WHINES ON PASSENGER SIDE. SMELL BURNING ANTI-FREEZE. A/C BLOWS ONLY HOT AIR. FLOOR FAN ON PASSENGER SIDE AND REAR SEAT FAN BARELY OPERATE OR ARE NON-FUNCTIONAL. DRIVER AND PASSENGER SEATS ALONG WITH VISORS THREADS FALLING APART (SEATS TO BE REPLACED IF THEY EVER COME IN, IT HAS BEEN THREE (3) MONTHS WAITING FOR PARTS). SEAL ABOVE REAR HATCH FALLING OFF - REPLACED AND FELL OFF AGAIN. RADIO HAS VERY POOR RECEPTION. NO CD OR DVD PLAYER. INSIDE OF JEEP TRAILHAWK SOUNDS LIKE A CITY BUS - EVERYTHING SOUNDS LOOSE - THIS DEVELOPED AFTER THE ENTIRE VEHICLE HAD BEEN TAKEN APART FOR NUMEROUS REPAIRS. THIS VEHICLE IS ONE LUNGE AWAY FROM SERIOUSLY INJURING OR WORSE, ONE OR MORE PARTIES.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- LAWTON, MI
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS ALERTED THAT SMOKE WAS EMERGING FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE BECAME ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE PRESENT AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE