2015 JEEP CHEROKEE Complaints

SINCE PURCHASING THIS VEHICLE, THE TRANSMISSION IS VERY SLUGGISH. WHEN ATTEMPTING TO ACCELERATE FROM A YIELD (NOT FULL STOP) THE TRANSMISSION WILL REFUSE TO ENGAGE FOR UP TO 3 SECONDS. WHEN IT DOES ENGAGE, IT JERKS AND CAUSES THE VEHICLE TO LUNGE.

THE TRANSMISSION IN THIS CAR HAS SERIOUS PROBLEMS WHICH RENDER THE CAR UNPREDICTABLE AND UNSAFE. ON LEAVING FROM A SIGNAL AFTER A FULL STOP THERE IS NO RESPONSE AFTER STEPPING ON THE ACCELERATOR - THE CAR DOES NOT MOVE AND THEN SUDDENLY LURCHES FORWARD. THIS HAPPENS FREQUENTLY BUT NOT ALWAYS. ALSO, LEAVING FROM A FULL STOP, SOMETIMES THE VEHICLE TAKES RIGHT OFF AND THEN BOGS DOWN COMPLETELY WHICH IS VERY HAZARDOUS WHEN IN ONCOMING TRAFFIC OR TURNING A CORNER. IN ADDITION STEPPING ON THE ACCELERATOR WHILE ON THE ROAD TO PASS A CAR THERE IS OFTEN NO RESPONSE FROM THE TRANSMISSION AND THEN SUDDENLY THE TRANSMISSION TAKES HOLD. AGAIN, FREQUENT BUT NOT ALL THE TIME. ON PUTTING THE CAR INTO REVERSE THE REAR END AND TRANSMISSION HAVE A LOAD BANGING CLUNK AND THEN TAKE HOLD WITH A LURCH. ON A DOWNSLOPE THERE IS NO SLOWING OF THE VEHICLE VIA THE TRANSMISSION AND THE BRAKES HAVE TO CONSTANTLY BE APPLIED. BETWEEN 20 ' 40 MPH THE VEHICLE OFTEN SPEEDS UP WHEN WE TAKE OUR FOOT OFF OF THE ACCELERATOR. THE TRANSMISSION IS COMPLETELY UNPREDICTABLE MAKING IT TOTALLY UNSAFE TO OPERATE THE VEHICLE DEPENDABLY. WE HAVE TAKEN OUR JEEP INTO THE DEALER 6 TIMES BUT THEY ARE UNABLE TO MAKE ANY IMPROVEMENT AND IN FACT ALL ISSUES ARE GETTING MORE FREQUENT AND PRONOUNCED.

THE VEHICLE JUST FROZE UP YESTERDAY 15 FEB 2016 . IT WOULD NOT START , THE BRAKES WERE COMPLETELY LOCKED UP ON IT. TRIED AND TRIED TO GET IT TO START AND IT WOULD NOT. TOOK IT IN THIS MORNING ON A FLAT BED HAULER AND TOOK IT TO THE DEALERSHIP AT I 77 JEEP IN RIPLEY WV. THEY FIRST STATED IT WAS THE EMERGENCY BRAKE , THEN SAID IT WAS THE BATTERY , BUT I GUESS IT WAS ME IT HER OF THOSE . SO IT'S STILL THERE AND NO WORD WHAT CAUSE IT. IF IT HAD LOCKED UP WHILE MY WIFE WAS DRIVING IT IT WOULD BE A VERY BAD RESULTS . THE VEHICLE WAS STATIONEDARE AND WAS IN THE GARAGE.

PARKED VEHICLE AT MY PLACE OF BUSINESS, GOT OUT, WALKED INSIDE. WHILE INSIDE I HEARD A THUMP, WHEN I OPENED THE DOOR TO GO BACK OUTSIDE THE VEHICLE WAS TWO FEET FROMM THE DOOR AND THE BUMPER UP AGAINST A PROPANE TANK. THE VEHICLE WAS STATIONARY WHEN I GOT OUT AND WAS FOR A FEW MINUTES, I KNOW THIS BECAUSE I HAVE CCTV CAMERA VIDEO. THE VEHICLE BUMPER HAS DAMAGE.

MY 2015 JEEP CHEROKEE LATITUDE SHUT OFF ON ME WHILE I WAS DRIVING NOT EVEN A FULL WEEK OF OWNING IT. THE VEHICLE GAUGES GO TO ZERO AND I LOOSE POWER STEERING AND WHEN I APPLY THE GAS PEDAL NOTHING HAPPENS. ALL I AM ABLE TO DO IS PRESS THE BRAKE PEDAL AND HOPEFULLY NOT HAVE ANYONE BEHIND ME SO THAT I CAN TRY AND PULL OVER WITH NO POWER STEERING. I HAVE TAKEN IT INTO THE DEALER ON SEVERAL OCCASIONS SHOWING THEM BOTH VIDEO AND PHOTO DOCUMENTATION OF WHAT IS HAPPENING AND THEY HAVE BEEN UNABLE TO DUPLICATE THIS ISSUE AND HAVE NOT PROVIDED ME WITH AN ALTERNATIVE AS TO GETTING ANOTHER VEHICLE OR MY MONEY BACK. THE VEHICLE FIRST SHUT OFF ON ME 18SEP2015 AND HAS CONTINUED TO DO SO ON THE HIGHWAY AND ON CITY STREETS WITH THE MOST RECENT TIME BEING 14FEB2016. I HAVE ALL OF MY DOCUMENTATION OF EVERY TIME ITS BEEN IN THE SHOP FOR THE SAME PROBLEM WITH NO RESOLUTION BEING PROVIDED.

ON 2 OCCASIONS NOW I HAVE ACCIDENTALLY LEFT THE ENGINE RUNNING AND IN GEAR AT A GAS STATION TO REFUEL WHEN I THOUGHT I HAD TURNED THE ENGINE OFF. IT SEEMS IF YOU DO NOT MAKE SURE THE CAR IS IN PARK, THE ENGINE WILL NOT TURN OFF. WHILE I APPRECIATE THE FACT THAT THE ENGINE IS VERY QUITE, IT IS VERY DISTURBING TO ME THAT I MAY CAUSE AN ACCIDENT IF THIS CONTINUES TO HAPPEN. I WOULD LIKE TO SEE THE ENGINE TURN OFF IF THE KEY EXITS THE DRIVING COMPARTMENT AS THIS WOULD KEEP THAT FROM HAPPENING.

WHILE FOLLOWING THE OWNERS MANUAL FOR FLAT TOWING BEHIND A MOTOR HOME I CROSSED MULTIPLE RAILROAD TRACKS AT A GRADE CROSSING AND THE CHEROKEE TOW VEHICLE BEGAN A VIOLENT OSCILLATION THAT SHOOK THE ENTIRE MOTOR HOME AND DID NOT STOP UNTIL THE VEHICLES CAME TO A COMPLETE STOP.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2015 JEEP CHEROKEE LATITUDE. EXPERIENCING LUNGING "JOLT" WHEN GAS PEDAL IS "CAREFULLY" USED ESPECIALLY AFTER A STOP. SLIGHT BUT NOTICEABLE ACCELERATION WHILE COASTING OR BRAKING. PERIODIC UNUSUAL REVVING IN LOWER GEARS WHILE ACCELERATING. VEHICLE TAKEN TO THE DEALERSHIP FOR "FLASH" AND MULTIPLE RE-ASSESSMENT BUT DEALER STATES VEHICLE PERFORMS AS "DESIGNED". DEALERSHIP STATES MULTIPLE COMPLAINTS FOR THE SAME REASON BY OTHER CUSTOMERS. CASE WORKERS FROM FCA OFFERED TRANSMISSION WARRANTY EXTENSION FOR LIFE BUT RETRACTED OFFER AFTER IT WAS FOUND WE HAVE ALREADY PURCHASED EXTENDED WARRANTY. CASE WORKER THEN OFFERED 2 YEARS WORTH OF OIL CHANGES. THE OFFER WAS REFUSED SO COMPLAINT HAS BEEN CLOSED FOR THE SECOND TIME.

IS THE ENGINE START/STOP SYSTEM DANGEROUS? I THINK SO. WHEN I PULL INTO PARKING SPACES AND BEGIN TO SHUT DOWN THE CAR (SHIFT INTO PARK, GO TO PUSH THE ENGINE STOP BUTTON), THE ESS SYSTEM ACTIVATES. BY "ACTIVATES," I MEAN THAT THE CAR TURNS OVER. THIS DOES NOT HAPPEN EVERY TIME, BUT IT HAPPENS OFTEN ENOUGH. IN ONE EXAMPLE, I PULLED INTO A PARKING SPACE AND MY PASSENGER WAS MOVING FASTER THAN ME, AND AS HE WAS GETTING OUT OF THE CAR, THE ENGINE TURNED OVER AS IF TO START (BUT IT WAS ALREADY STARTED). SOME KIND OF SIGNAL IS BEING SENT FROM THE ESS SYSTEM, WHICH HAS NO CONSISTENT BEHAVIOR, SO YOU HAVE NO IDEA IF IT IS WORKING OR NOT. I BELIEVE NHTSA NEEDS TO LOOK INTO HOW THE ESS SYSTEM FUNCTIONS IN NORMAL DAILY CAR USE. THIS BEHAVIOR HAS OCCURRED SINCE I BOUGHT THE CAR NEW. IN ANOTHER INSTANCE, THE BEHAVIOR WAS THE SAME, EXCEPT I DID NOT HAVE A PASSENGER TRYING TO GET OUT OF THE CAR.