2015 JEEP CHEROKEE Complaints

TRANSMISSION SHIFTS VERY ROUGH WHEN SHIFTING FROM FIRST TO SECOND. SOMETIMES THE WHOLE VEHICLE WHICH SHAKE WHEN IT SHIFTS.

UNDER ACCELERATION FROM A STOP (EITHER STRAIGHT LINE OR MAKING A RIGHT HAND TURN) THE RPMS INCREASE BEFORE THE VEHICLE RESPONDS. WHEN IT DOES, THE VEHICLE LUNGES FORWARD UNPREDICTABLY. DURING MANUAL SHIFTING AND BRAKING (WHILE IN MOTION) THE RPMS SHOOT UP TO BEFORE TRANSMISSION ENGAGES 4TH GEAR WHEN DOWNSHIFTING FROM 5TH CAUSING A MOMENTARY FREEWHEELING SCENARIO. DURING ACCELERATION FROM ABOUT 10-15 MPH THE VEHICLE ONCE AGAIN INCREASES RPMS AND THEN LUNGES FORWARD. THE VEHICLE PERFORMS HARD SHIFTING BETWEEN GEARS WHILE IN MOTION. AT FREEWAY SPEEDS THE TRANSMISSION MAY NOT DOWNSHIFT/ RESPOND OR ACCELERATE FOR 3-4 SECONDS. WHEN REVERSING THE THE SAME LUNGING SCENARIO OCCURS HOWEVER IT IS LESS PREDICABLE AS REVERSE GEAR IS TALLER. OVERALL PERFORMANCE IS SPORADIC AND UNPREDICTABLE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING IN THE RAIN AT AN UNKNOWN SPEED, THE POWER LIFTGATE FAILED. THE CONTACT STATED THAT THE LIFTGATE WOULD NOT CLOSE. WHEN MANUALLY CLOSED, THE LOCK WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE POWER LIFTGATE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. PARTS DISTRIBUTION DISCONNECT.

I HAD JUST LEFT THE DEALERSHIP FOR A WARRANTY ISSUE AND WAS 2 MILES FROM THE DEALERSHIP WHEN THE HOOD FLEW OPEN BLINDING ME I CALLED THE DEALERSHIP AND THEY ASKED THAT I CALL CHRYSLER AS THE SAFETY LATCH SHOULD HAVE HELD CHRYSLER SENT AN INVESTIGATOR OUT WHO IN FRONT OF MYSELF THE DEALERSHIPS SERVICE MANAGER AND ANOTHER PERSON TOLD US THAT THE SAFETY LATCH WAS IMPROPERLY ALIGNED AND DID NOT HOLD I ASKESKED THE INVESTIGATION DEPRTMENT FOR A COPY OF THE INVESTIGATION REPORT AND THEY TOLD ME NO IT WAS THERE PROPERTY AND WOULD NOT SUPPLY ME WITH A COPY.I WAS ON HWY 195 IN WA. STATE SOUTHBOUND OUT OF PULLMAN.

RMP'S SPIKE WHEN TRYING TO STOP LUNGING VEHICLE FORWARD, COASTING WITHOUT CRUISE CONTROL ON INTERSTATE AT 70 VEHICLE RPM'S JUMPED UP CAUSING IT TO INCREASE SPEED LUNGING FORWARD TO 80 MPH AS IF ACCELERATOR IS PUSHED, LETTING OFF GAS TO SLOW DOWN VEHICLE WILL LUNGE FORWARD AS IF YOU WERE APPLYING GAS AND RPM'S JUMP UP, IF FOOT ISN'T ON BREAK YOU WOULD HIT SOMEONE, VERY UNSAFE TO DRIVE AND HAS ALREADY ALMOST CAUSED ME TO HIT SOMEONE 4 TIMES. DOESN'T DO IT ALL THE TIME IT AND IS INTERMITTENT. PROBLEM HAS OCCURRED APPROXIMATELY 6 TIMES. HAS BEEN TO DEALER OVER 30 DAYS AND ONLY HAS 5,000 MILES ON IT. THEY SAY CAN'T DUPLICATE THE PROBLEM. VERY UNSAFE TO DRIVE AND NO ONE WANTS TO FIX PROBLEM. STARTED HAPPING AT 2,000 MILES.

BACK WINDOW BROKE. NO IDEA WHERE IT CAME FROM OR HOW IT STARTED AS I WAS SITTING IN MY HOME AND THE CAR WAS PARKED OUTSIDE. THE CAR IS NOT EVEN A YEAR OLD. TWO HOLES ON THE SIDES OF THE BACK WINDOW AT FIRST. THE WINDOW WAS CRACKED ACROSS THE WINDOW, COULD STILL HEAR IT CRACKING WHEN I SAW. THEN THE NEXT MORNING THE TOP HALF OF THE WINDOW WAS CRACKED. IS THIS A DEFECT?

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE WOULD NOT CHANGE GEARS WHEN PROMPTED AND WOULD NOT ACCELERATE. IN ADDITION, THERE WAS AN ODOR OF BURNING RUBBER AND A CLICKING NOISE FROM THE TRANSMISSION. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.

PURCHASED VEHICLE NEW, JULY 2015. ON THREE SEPARATE OCCASIONS, WHILE DRIVING BETWEEN 35 MPH TO 45 MPH, VEHICLES AUTOMATIC BRAKING SYSTEM ENGAGED FOR NO REASON CAUSING THE VEHICLE TO SLOW DRAMATICALLY IN TRAFFIC. FIRST INSTANCE WAS DRIVING ON COUNTRY ROAD, SECOND INSTANCE ON MAJOR INTERSTATE, THIRD INSTANCE DRIVING ON CITY ROAD. IN ADDITION, ON NUMEROUS OCCASIONS, AUTOMATIC BRAKING SYSTEM ENGAGED FOR NO REASON WHEN VEHICLE IS IN BACKING MODE. THIS HAS OCCURRED WHILE BACKING INTO PARKING SPACES AND INTO MY GARAGE. IN ALL INSTANCES, THE BRAKING WARNING SYSTEM ENGAGED AUTOMATICALLY. HAS BEEN AT DEALERSHIP TWICE FOR THESE TWO PROBLEMS, MOST RECENT VISIT, DEALERSHIP WAS ABLE TO DUPLICATE THE AUTOMATIC BRAKING ENGAGING WHEN IT SHOULD NOT HAVE WHILE IN BACKING MODE. NO RESOLUTION FROM DEALERSHIP AT THIS POINT.

NEW 2015 JEEP CHEROKEE LATITUDE WITH 4K MILES ON IT SUDDENLY TURNED ITSELF OFF WHILE DRIVING DOWN THE ROAD. NO WARNING OTHER THAN A MESSAGE ON THE DASH TO PUT THE CAR IN PARK TO CHANGE GEARS. VERY DANGEROUS, LOST CONTROL OF POWER STEERING, GAS AND BRAKES. WAS ABLE TO PUT CAR IN PARK ON SIDE OF ROAD, RESTART IT AND GET HOME. IT HAPPENED AGAIN THE NEXT MORNING AND WAS TOWED TO DEALERSHIP. SERVICE DEPT. RAN ALL UPDATES AND THE CAR SHUT OFF ON THEM WHILE TESTING IT TOO. HAS BEEN IN THE SHOP FOR 2 WEEKS AND THEY SAY IT WAS DUE TO EXCESSIVE OIL CONSUMPTION AND AR REPLACING THE ENGINE. I DON'T BELIEVE THIS TO THE CAUSE; NEVER GOT A WARNING LIGHT AT ALL AND CAR DOES RESTART AND RUN AFTER IT SHUTS ITSELF OFF. SCARED TO DRIVE IT ONCE I GET IT BACK AGAIN, IT IS REALLY LIKE A DEATH TRAP WHEN IT SHUTS OFF. YOU ARE THE MERCY OF ALL THE DRIVERS AROUND YOU TO GET OUT OF YOUR WAY. SOMEONE IS GOING TO GET HURT OR GET KILLED IF THEY DON'T FIGURE THIS OUT SOON.

I WAS BACKING UP MY DAUGHTERS DRIVEWAY. HER DRIVEWAY IS A LITTLE STEEP AND WHEN I WENT TO GIVE THE JEEP MORE GAS THE RPMS DROPPED FROM 1500 TO IDLE AND THEN BACK TO 1500 RPMS REALLY QUICK, IT DID THIS A COUPLE TIMES. THE DOG ENDED UP ON THE FLOOR OF THE CAR, FRIENDS STANDING OUTSIDE THE CAR THOUGH I DIDN'T KNOW HOW TO DRIVE. I FINALLY HAD TO TURN THE JEEP AROUND AND GO UP HER DRIVEWAY IN THE FORWARD DIRECTION. WE WENT OUT TO EAT LATER AND WHEN I CAME BACK I TRIED BACKING UP HER DRIVEWAY AGAIN AND IT DID THE SAME THING. I TOOK THE JEEP INTO THE DEALER ON 6/29/15 WITH 990 MILES ON IT. THE DEALER UPDATED THE PCM AND TCM AND RETESTED IT BUT COULD NOT GET IT TO FAIL. IT FAILED AGAIN ABOUT 3 MONTHS LATER ON LABOR DAY WEEKEND, 2015. AGAIN BACKING UP MY DAUGHTERS DRIVEWAY. I CONTACTED THE JEEP SERVICE MANAGER AND HE SAID THEY PROBABLY CAN'T FIX IT IF IT DOESN'T SET A CODE. (GREAT) THE JEEP HASN'T FAILED BACKING UP AGAIN BUT IT DID FAIL ON THE HIGHWAY AT 65 MILES PER HOUR COMPLETELY SHUTTING DOWN AND NOT RESTARTING. (SEE COMPLAINT #10819212) LIKE OTHER JEEP OWNERS I'VE NOTICED THE JEEP STAYS IN THIRD GEAR TO LONG AT LOW SPEED, ESPECIALLY IF YOU HAVE TO MAKE A LEFT TURN IN FRONT OF ON COMING TRAFFIC. I'VE RESORTED TO DOWN SHIFTING THE TRANSMISSION MYSELF SO I CAN HAVE SOME POWER TO MAKE THE TURN WITHOUT GETTING HIT. ( NOTE TO CHRYSLER, I'M A FIRST TIME JEEP BUYER, KEEP DOING NOTHING ABOUT THE ENGINE AND TRANSMISSION PROBLEMS AND YOU CAN FIND YOUR JEEP AT A FORD OR CHEVY DEALERSHIP.......REAL SOON).