2015 JEEP CHEROKEE Complaints

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CV AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

MY TRANSMISSION HAS BEEN SLIPPING SINCE I PURCHASED THE VEHICLE A YEAR AGO, (12-28-15) APPX, THEY SAID THEY FIXED THE PROBLEM, BUT IT HAS RECENTLY BECAME WORSE THAT IT WAS ORIGINALLY. WHEN I'M STOPPED AND THEN BEGIN TO START GOING AGAIN THE CAR HESITATES FOR ABOUT 3-5 SECONDS THEN IT JERKS AND GOES. IT ALSO SEEMS TO DOWNSHIFT ON ITS OWN OR NOT AT ALL.

THERE HAVE BEEN SEVERAL INSTANCES OF SLOW RESPONSE FROM THE TRANSMISSION. HEADING SOUTH AT A HIGHWAY INTERSECTION WHERE CROSS TRAFFIC DOES NOT STOP, I WAITED AT THE STOP SIGN UNTIL TRAFFIC WAS CLEAR TO THE EAST. I PRESSED THE ACCELERATOR AND DIDN'T GET MUCH RESPONSE UNTIL TRAFFIC WAS CLOSE ENOUGH THAT I DEBATED ABOUT NOT CROSSING AND THE CAR SUDDENLY MOVED INTO THE LANES OF TRAFFIC. I WAS ABLE TO CROSS TO THE DIVIDER BEFORE BEING BROADSIDED BECAUSE TRAFFIC SLOWED FOR ME. ANOTHER INCIDENT INVOLVES PULLING OUT OF MY DRIVEWAY. I LIVE ON A MAJOR HIGHWAY SO I AM VERY CAUTIOUS WHEN I PULL OUT. AS I TURNED RIGHT FROM MY DRIVEWAY MY CAR DIDN'T DO MORE THAN CREEP ALONG EVEN THOUGH IT HAD GONE DOWN THE DRIVE JUST FINE. I GOT THE RPM UP TO 6 ON THE GAUGE (7 IS RED) WHEN IT SUDDENLY "CAUGHT" AND TOOK OFF. A CAR THAT HAD BEEN A LONG DISTANCE BACK CAME VERY CLOSE TO REAR-ENDING ME. ON ANOTHER OCCASION AS I PULLED UP BEHIND A CAR AT A LIGHT, MY CAR WAS STOPPING AND THEN SUDDENLY LURCHED FORWARD BEFORE COMING TO A COMPLETE STOP. I HADN'T STOPPED BRAKING OR PUSHED THE ACCELERATOR. I WOULD HAVE HIT THE CAR IN FRONT OF ME IF I HADN'T BEEN LEAVING A FAIR AMOUNT OF ROOM BETWEEN US. THE VARIABILITY AND UNPREDICTABILITY OF THIS CAR IS WHAT MAKES IT SO DANGEROUS. IT HAS SMALL ISSUES LIKE DIFFICULTY CLIMBING HILLS ON OCCASION OR JUMPING WHEN IT SHIFTS DURING NORMAL DRIVING BUT I HAVE CHANGED MY ROUTES (CHOOSE STOPLIGHTS TO CROSS HIGHWAYS) AND DRIVING STYLE (LEAVE LOTS OF ROOM BETWEEN IT AND OTHER CARS) TO ACCOMMODATE DAILY INCONVENIENCE.

I WAS TRAVELING ON A MAJOR HIGHWAY AT 65 MPH WHEN THE ENGINE SHUT OFF. I PUT THE JEEP'S TRANSMISSION IN NEUTRAL AND IT WOULD NOT START. I WAS ABLE TO PULL TO THE RIGHT SIDE OF THE ROAD SAFELY SINCE IT WAS VERY LIGHT TRAFFIC. I TRIED STARTING THE JEEP WITH THE TRANSMISSION SHIFTER IN PARK AND NOTHING HAPPENED. I REMOVED THE KEY FOB FROM THE START/RUN SWITCH AND TRIED LOCKING & UNLOCKING THE CAR DOORS, AND NOTHING HAPPENED. I TRIED THE REMOTE START BUTTON,AND AGAIN, NOTHING HAPPENED. MY WIFE GAVE ME HER KEY FOB AND THE JEEP STARTED RIGHT UP AND RAN OKAY. THERE WERE NO LIGHTS ON THE DASH SHOWING ANY PROBLEMS. WHEN I GOT TO MY DESTINATION AFTER ANOTHER 10 MINUTES OF TRAVEL I TRIED MY KEY FOB AGAIN AND THE JEEP STARTED OKAY. I USED MY KEY FOB ON THE RETURN TRIP OF 67 MILES WITH NO PROBLEMS. THERE IS AN UNKNOWN CAUSE OF THE INCIDENT. COULD IT BE THE KEY FOB OR THE ELECTRONICS THAT CONTROL ENGINE RUNNING MODE?

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO THIRD GEAR AND DOWNSHIFTED TO THE NEXT GEAR ON ITS OWN. THE VEHICLE ALSO JERKED WHILE DRIVING 30 MPH WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 02/03/16 *BF THE CONSUMER STATED THE DEALER REPLACED THE TRANSMISSION CONTROL AND WIRING HARNESS. THE CONSUMER STATED THE VEHICLE WAS A LITTLE BETTER, BUT THERE WAS STILL SOME HARD SHIFTING AND THE DOWN SHIFTING FROM 5TH TO 1ST WAS SLOW AND SOMETIMES NON-EXISTENT. UPDATED 02/09/16*JB

DANGEROUS 2015 JEEP CHEROKEE LATITUDE WITH 853 MILES. FIRST WEEK OF OWNERSHIP I NOTICED A VERY ODD SHIFTING WERE THE JEEP WOULD LUNG FORWARD FROM 1ST TO 2ND GEAR AT ABOUT 5MPH, HARD SHIFTS, AND WAS STRUGGLING TO FIND GEARS AT 35-40MPH ALONG WITH A NONRESPONSIVE GAS PEDAL THAT SPOOKED ME DURING MANY ACCELERATION INSTANCES OF SLOW SPEEDS AND HIGHWAY SPEEDS. TOOK INTO THE DEALERSHIP WHERE I BOUGHT IT FROM AND EXPLAINED WHAT WAS BEING EXPERIENCED, WITH THE BACK UP CAMERA BEING SATURATED WITH LIGHT, AND GAS DOOR THAT WAS NOT ALIGNED WITH THE BODY. THEY CHECKED FOR CODES BUT A SERVICE LIGHT NEVER APPEARED. WAS TOLD THERE WERE UPDATES THAT NEED TO BE INSTALLED. AFTER THE UPDATE,WHICH I ASSUMED WAS A POWER TRAIN UPDATE FOR THE TRANSMISSION. LEFT DEALERSHIP AND IT ALL STARTED HAPPENING AGAIN WITH THE TRANSMISSION. SO WAS TOLD BY A SERVICE REP NEED TO LET THE TRANSMISSION LEARN MY DRIVING HABITS WHITH NO HARSH ACCELERATION BECAUSE OF THE 350 MILE BREAKIN PERIOD. DROVE FOR A WHILE TOO SEE IF IT WOULD SMOOTH OUT. NOPE IT DIDN'T IT STARTED HAVING AN ODD FEELING WHEN PUT IN DRIVE AND MOVING FORWARD LIKE THE CLUTCHS IN THE TRANSMISSION WERE SLIPPING WHICH GIVES THE SENSATION OF WOBBLE VIBRRATION. RETURNED IT BACK TO THE DEALERSHIP AGAIN FOR SECOND TIME DUE TO WHEN IN THE MID DEL OF AN INTERSECTION WHILE MAKING A LEFT TURN WITH APPROPRIATE THROTTLE APPLIED IT SUDDENLY LOSS POWER WITH TRAFFIC COMING FROM OPPOSITE DIRECTION SO I HAD TO WOT THE GAS PEDAL TO GET IT TO MOVE THEN IT RESPONDED WITH ME OVER ACCELERATING INTO A TURN AND IMMEDIATELY GOT OFF THE GAS AND HAD TO APPLY BRAKE PRESSURE AND CONTROL STEERING. IT HAPPENDED QUIET A FEW TIMES BEFORE I FINALLY GOT FRUSTRATED WITH IT AND RETURNED TO DEALER FOR SERVICE 3RD TIME. WAS TOLD COULDN'T DUPLICATE,SO THEY CAN'T FIX IT. FILED COMPLAINT WITH FCA FOR REMEDY. THIS JEEP MAKES ME FEAR DRIVING IT.

ERROR LIGHT COMES ON TOOK TO DEALERSHIP AT 6000 MILES, REPLACED TRANSMISSION, HAVE HAD MULTIPLE SHIFTING ISSUES AND CHRYSLER REFUSES TO FIX THE PROBLEM. REALLY DISCOURAGED AND FRUSTRATED WITH CHRYSLERS LACK OF RESPONSE.

I NOTICED THAT WHEN THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT FROM 5TH TO 4TH GEAR, THE CAR WOULD LURCH FORWARD AND BEGIN TO ACCELERATE EVEN WHEN MY FOOT WAS NOT ON THE PEDAL. SOON AFTERWARD THE TRANSMISSION LIGHT CAME ON. TOOK IT IN ON TWO SEPARATE OCCASIONS WITH NO RESULTS. AFTER THE THIRD SERVICE THEY REPLACED THE ENTIRE TRANSMISSION. WHEN I PICKED MY CAR UP THE LURCHING FROM 5TH TO 4TH GEAR WAS GONE, BUT A NEW AND MORE AGGRESSIVE LURCH TAKES PLACE EVERY TIME IT SHIFTS FROM 2ND TO 1ST. I'VE ALSO NOTICED WHAT APPEARS TO BE A VIBRATION THAT WAS NOT PRESENT BEFORE THE NEW TRANSMISSION. AFTER THIS 3RD SERVICE I DECIDED TO FILE A LEMON LAW REPORT

TRANSMISSION HARD SHIFTS WHEN DECREASING SPEED REACHES JUST UNDER 20 MPH. THE THUNK IS LOUD AND HARD ENOUGH TO MOMENTARILY SHAKE THE JEEP. THIS MODEL WAS NOT SUPPOSED TO BE AFFECTED BY THE SOFTWARE ISSUES AFFECTING OTHER PRODUCTION RUNS, BU IT IS CLEARLY PRESENT. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THEY RESET THE SHIFT POINTS. NOW THE TRANSITION THUNKS COMING FROM 4TH INTO 3RD. THE INITIAL COMPLAINT WAS 3RD INTO 2ND. THIS HAPPENS THE MAJORITY OF DOWNSHIFTS. IF THE AUTO-ENGINE OFF SWITCH IS ENGAGED (AUTO-OFF DISABLED) THE RATIO OF HARD SHIFTS TO CLEAN SHIFTS IMPROVES BY ABOUT 20%. THIS APPEARS TO BE AN UNREPORTED SOFTWARE ISSUE. THE DEALERSHIP IS TELLING ME THAT IF THERE IS NO ERROR CODE THERE IS NOTHING THEY WILL DO, BUT THERE IS CERTAINLY A SAFETY ISSUE GOING ON HERE. THE FORCE OF THESE HARD SHIFTS ARE PUTTING ENORMOUS STRAIN ON THE POWER TRAIN.