2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- SUMMERVILLE, SC
JUST PURCHASED A LOADED JEEP CHEROKEE TRAILHAWK AND NOTICED IMMEDIATELY DURING FIRST NIGHT DRIVE THAT HEADLIGHTS ARE HUGELY UNDERPOWERED. THE ROAD IS DARK AND I'D SAY THEY HAVE LESS THAN HAVE THE BRIGHTNESS OF MY LAST CAR. I ALMOST GOT IN AN ACCIDENT THE FIRST NIGHT AS I COULD NOT SEE WHERE THE CENTER OF THE LANE WAS WHEN MAKING A LEFT TURN. I SUBSEQUENTLY GOT ONLINE AND READ A TON OF COMPLAINTS OVER NEW CHEROKEE (2014-2016) HEADLIGHTS. THIS IS SO DANGEROUS AND UNACCEPTABLE AND YES, THE HEADLIGHTS ARE WORKING AND I AM OPERATING THEM CORRECTLY.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- MARYSVILLE, OH
MY JEEP CHEROKEE I4 LATTITUDE FWD WILL NOT SHIFT DOWN THROUGH 3RD-2ND-1ST. THIS RESULTS IN A CONSTANT "LUNGING OF THE VEHICLE" (DUE TO VEHICLE TORQUE WHEN GOING 5MPH IN 3RD) WHEN SLOWING DOWN TO PARK OR WHEN IN STOP AND GO TRAFFIC AND COMING TO A STOP BEHIND A VEHICLE (CAUSING A NEAR COLLISION) THE SHEER MASS OF THE VEHICLE REMAINING IN 3RD GEAR AT 5MPH RESULTS IN MANY UNNERVING INCIDENTS THAT WOULD BE AVOIDED IF THE VEHICLE GEARED DOWN. IT IS BEYOND OBVIOUS THAT CHRYSLER/ JEEP HAS CORRECTED THIS ISSUE IN 2016 VEHICLES WITH THE SAME POWERTRAIN BUT APPEARS TO LEAVE A LARGE NUMBER OF PRODUCT BUILD WITH THE ISSUE FROM THE 2014-2015 PERIOD. CHRYSLER ACTUALLY MAY HAVE DESIGNED A SOFTWARE UPDATE (R01) UNDER THE GUISE OF RESOLVING "DURABILITY ISSUES" AND INJECTED THIS PARTICULAR SAFETY ISSUE INTO VEHICLES. THEY NOW APPEAR TO HAVE NO INTEREST IN ACTUALLY FIXING THE ROOT PROBLEM. WILL NHTSA WAIT UNTIL SOME CHILD IS HIT IN A DRIVEWAY DUE TO ONE OF THESE "LUNGES"?
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- CAMDEN, ME
THE CAR HAS A TOXIC INTERNAL SMELL. IT CLINGS TO YOU FOR HOURS AFTER LEAVING THE CAR AND HAS REMAINED ON CLOTHING AND BABY TOYS LEFT IN THE CAR. I BOUGHT THE CAR NEW AND AS I HAVE DRIVEN THE CAR THE SMELL HAD BECOME WORSE AND WORSE. THE DEALERSHIP ACKNOWLEDGED THE SMELL AND SAID IT WAS FROM FACTORY STICKERS UNDER THE CAR. JEEP PAID TO HAVE THE STICKERS REMOVED OVER THREE WEEKS AGO. THE CAR SMELL IS NOT DISSIPATING. I PLACE MY ONE YEAR OLD SON IN THE CAR AND I AM TERRIFIED OF THE EFFECT THE CHEMICAL SMELL MAY BE HAVING ON HIM. THE DEALERSHIP HAS SAID I HAVE TO JUST WAIT FOR THE SMELL TO GO AWAY. IT IS NOT HEALTH AND BEYOND ANY TOXIC SMELL I HAVE EVER EXPERIENCED. THIS IS THE ONLY CAR I HAVE ACCESS TO DRIVE AND HAVE NO CHOICE BUT TO PLACE MY SON IN IT.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- ROCKY HILL, CT
POOR HEADLIGHTS; THEY PUT OUT VERY LOW LIGHT TO SEE ROAD AT NIGHT. EXTREMELY HARD TO SEE WHEN TURNING AT NIGHT DUE TO THEY ARE PROJECTOR HEADLIGHTS .HEADLIGHTS CAN NOT BE ADJUSTED PER DEALER. ISSUE IS ON- GOING.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- SCHAUMBURG, IL
2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE COLLISION BRAKING SYSTEM PROBLEMS. *SMD THE CONSUMER STATED TWO WEEKS AGO, THE LANE SENSOR AND COLLISION AVOIDANCE SYSTEM TURNED OFF AS INDICATED BY THE RED LIGHT BEING ON THE OPTIONS BUTTON. A MESSAGE CAME ON THAT SAID ACC FCW WAS INACTIVE AND TO CLEAN THE FRONT RADAR SENSOR. HE WIPED AND CLEANED THE SENSOR. HOWEVER, THAT DID NOT STOP THE MESSAGE FROM CONSTANTLY COMING ON. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE CONSUMER STATED EVEN THOUGH THE COLLISION BRAKING SYSTEM WAS TURNED OFF, IT WAS ACTING AS THOUGH SOMETHING WAS BEHIND HIM AND THEREFORE THE BRAKES ENGAGED CAUSING THE VEHICLE TO STOP. *JB
Source: CONSUMER LETTER -
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2015 JEEP CHEROKEE- SENOIA, GA
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED THREE TIMES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- MIRAMAR, FL
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE REAR WINDSHIELD SHATTERED WITHOUT WARNING. THE CONTACT STATED THAT THERE WERE TWO HOLES NEAR THE HEAT SENSOR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- CHULA VISTA, CA
HAD THREE MONTHS WITH MY CAR, STARTED SHOWING THE CHECK ENGINE LIGHT PERIODICALLY, I DIDN'T TAKE MUCH IMPORTANCE, THEN I RECEIVE A RECALL FROM THE DEALER, THEY FIX THE UNKNOWN PROBLEM, THEN FIVE MONTHS LATER I PARK ON THE PENDING STREET AND TRYING TO DRIVE BACK, THE SHIFTER WASN'T MOVING AT ALL, AFTER A FEW MINUTES STRANGLING WITH THE SHIFTER THE CAR FINALLY WORK, AFTER THAT THE CHECK ENGINE LIGHT WAS ON FOR A DAY, THIS HAPPENED AGAIN CONTINUOUSLY. THIS CHECK ENGINE LIGHT ON, HAPPENS A LOT. TODAY 12-04-2015, A TRAGEDY HAPPENED TO ME , WHEN I PARK MY CAR ON A CLIMB STREET, I PUT THE SHIFTER ON PARK, TURN OFF THE CAR, TOOK MY KEY, I GET OUT OF THE CAR, CLOSE THE DOOR, WHEN I WAS ABOUT TO SET UP THE ALARM I NOTICE BY REFLECTION THAT SOMETHING WAS MOVING, AND THAT WAS MY CAR, PASSING BY NEXT TO ME AND CRASHING INTO A CONCRETE WALL, ALMOST RUN ME DOWN, 'AGAIN THE CAR WAS OFF AND I HAD THE KEY IN MY HAND'. HOW IS THIS POSSIBLE??? IF MY CAR HAS AN AUTOMATIC TRANSMISSION. I DON'T FEEL SAFE ANYMORE, OWING THIS CAR, PUTTING MY LIFE AND OTHERS IN RISK, I DON'T THIS IS FAIR, WHEN YOURE INVESTING YOUR MONEY FOR SECURITY, I NEED A RESPONSE OR SOLUTION FOR THIS PROBLEM A.S.A.P. THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- HOBART, IN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR AND THE START STOP WARNING INDICATOR ILLUMINATED. IN ADDITION, THE ENGINE MISFIRED AND THE VEHICLE VIOLENTLY SHOOK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A FAULTY SPOOL VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- SCHAUMBURG, IL
VEHICLE HESITATES FOR A FEW SECONDS TO GO FORWARD WHEN I PRESS ON GAS..THEN IT LUNGES FORWARD..VERY DANGEROUS ..ESPECIALLY WHEN TURNING LEFT IN TRAFFIC..I TOOK IT TO THE DEALER AND TOLD THEM ABOUT THIS AND I AM AFRAID THIS CAR IS GOING TO GET ME KILLED DOING THIS. THEY CHECKED CODES AND COULD NOT FIND ANYTHING WRONG. THIS HAPPENS DAILEY WHENEVER I'M DRIVING IT.
Source: NHTSA WEB SITE