2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- SCHAUMBURG, IL
WHILE DRIVING IN A SHOPPING CENTER FILLED WITH PEDESTRIANS AND VEHICLES..THE VEHICLE LUNGED FORWARD ..I WAS AT 1 MPH OR LESS..THIS HAS HAPPENED FREQUENTLY..MY SON WAS IN THE VEHICLE WITH ME AT THE TIME AND ASK ME WHAT I WAS DOING..I TOLD HIM THAT I DIDN'T ACCELERATE THE CAR..IT DID IT ON ITS OWN..THIS SCARED ME AS WELL AS HIM. I HAVE TAKEN THE CAR THE THE DEALERSHIP SEVERAL TIMES TO HAVE THE TRANSMISSION CHECKED..AND THEY SAY THERE ARE NO CODES AND CANT FIND ANYTHING WRONG.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- MEDIA, PA
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE DID NOT FUNCTION PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 3,680. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- EAGLE, ID
CRUISE CONTROL FAILED TO REGULATE SPEEDS ON INTERSTATE - ACCELERATED AT SPEEDS IN EXCESS OF SET SPEED BY 10-14 MILES PER HOUR. VERY DANGEROUS ACCELERATING TO THE POINT POSSIBLE COLLISION WITH VEHICLE AHEAD ON ROADWAY. SET SPEED OF 72 WENT UP TO 84-89 MILES PER HOUR ON SLIGHT DOWNHILL.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- SAINT HENRY, OH
PURCHASED JEEP AND HAVE HAD SAFETY ISSUES WITH INCONSISTENT SHIFTING SINCE DAY ONE. I HAVE RETURNED TO THE DEALER 19 TIMES FOR SHIFTING ISSUES AND OTHER COMPLAINTS. AT THE PRESENT TIME I CONTINUE TO HAVE A "SERVICE SHIFTER" LIGHT COME ON IN THE VEHICLE. THE LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION. YOU CAN TRY TO RESET THE SHIFTER TO LET THE COMPUTER TRY TO RECOGNIZE THE ERROR, BUT IT DOESN'T WORK. TECHNICIANS HAVE TOLD ME NOT TO DRIVE WITH THE LIGHT ON AS THE CAR MAY SHIFT IN A DIFFERENT GEAR OR EVEN REVERSE. CHRYLSER STAR TECHNICIANS KEEP RESETTING THE SOFTWARE, HOWEVER THE LIGHT CONTINUES TO COME BACK ON RANDOMLY. I HAVE EXPRESSED MY CONCERNS AND FEARS WITH THE SHIFTING, HOWEVER THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM NOR HOW TO FIX THE ISSUE SO THEY CONTINUE TO RESET THE COMPUTER. I DO NOT FEEL SAFE DRIVING THE VEHICLE AS I NEVER KNOW WHEN THE LIGHT WILL COME ON NOR WHAT IT WILL DO. FOUND ERROR CODES U146500 AND P1C861D. PERFORMED FLASH UPDATES. DATES OF ISSUES: 6/29/15, 07/17/15, 09/06/15, 12/01/15. I ALSO HAVE PROBLEMS WITH INCONSISTENT SHIFTING AND TAKE OF. YOU CAN TRY TO ACCELERATE AND THE CAR WILL NOT GO BUT THE RPM'S WILL RISE. THE CAR WILL SUDDENLY TAKE OFF AFTER A 4-5 SECOND DELAY. THIS HAS CAUSED ME GREAT FEAR AS SOMETIMES YOU WILL GO TO TURN AND THE CAR PAUSES BEFORE TAKING OFF. BY THE TIME IT DOES TAKE OFF YOU HAVE TURNED IN FRONT OF AN ONCOMING CAR. AGAIN CHRYSLER STAR TECHNICIANS HAVE TOLD ME I AM "OVER SENSITIVE" AND THE CAR FUNCTIONS AS ANY 9 SPEED TRANSMISSION IS DESIGNED TO DO.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- OKLAHOMA CITY, OK
CHECK ENGINE LIGHT BEGAN COMING ON 8K MILES. DOESN'T SHIFT PROPERLY WON'T ACCELERATE PROPERLY. HAS BEEN IN SHOP FOR SAME THING 4 TIMES IN 2 MONTHS. AND LIGHT HAS BEEN ON ALL OF 3MONTHS BUT HAD TO WAIT ON PARTS AND LONER. BRING IT HOME ONLY TO HAVE SAME ISSUE NEXT DAY. MANY COMPLAINTS ONLINE ABOUT THIS ISSUE. THEY KEEP REPLACING SAME PART AND NEVER FIXES PROBLEM FOR MORE THAN A DAY OR TWO.
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- LOS ANGELES, CA
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- ROADWAY, NJ
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- HIGHLANDS RANCH, CO
AFTER DRIVING INTO MY DRIVEWAY, WHICH HAS A PARTIAL SLOPE AS NORMAL, I PUT THE VEHICLE IN PARK AND REMOVED THE KEY FROM THE IGNITION. I OPENED THE DOOR AND STARTED EXITING THE JEEP WHEN IS STARTED ROLLING BACKWARD. I WAS ABLE TO SCRAMBLE BACK INTO THE JEEP AND WAS ABLE TO BREAK THE VEHICLE TO A STOP. I THEN MOVED THE JEEP UP BACK TO THE DRIVEWAY AND APPLIED THE PARING BREAK. NO DAMAGE OR INJURY OCCURRED BUT IT SCARED THE 'BLEEP' OUT OF ME.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- TECUMSEH, MI
THE TRANSMISSION SUFFERS FROM HARD SHIFTS AND DELAYED SHIFTING. THIS OCCURS WHEN SHIFTING FROM REVERSE TO DRIVE, PARK TO DRIVE, ACCELERATING FROM A STOP AND ACCELERATING TO PASS ANOTHER VEHICLE. THE DELAYED SHIFTING OR HESITATION IS DANGEROUS TO DRIVERS OF THIS VEHICLE AND OTHERS AS IT CAUSES THE DRIVER OF THE JEEP CHEROKEE TO UNINTENTIONALLY LURCH INTO TRAFFIC. THIS IS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. IN THESE SITUATIONS WHEN THE GAS PEDAL IS DEPRESSED THE ENGINE REVS AND BECOMES LOUD BUT THE VEHICLE DOES NOT MOVE- VERY SIMILAR TO IF ONE PRESSED THE GAS WHILE IN NEUTRAL. THIS HESITATION LASTS A FEW TO SEVERAL SECONDS DURING WHICH TIME ONCOMING TRAFFIC THAT WAS A SAFE DISTANCE AWAY WHEN THE TURN WAS INITIATED HAS BECOME DANGEROUSLY CLOSE. THE TRANSMISSION SUDDENLY ENGAGES AND PROPELS THE VEHICLE INTO THE PATH OF ONCOMING TRAFFIC. THIS PROBLEM IS INTERMITTENT BUT FREQUENT. IT OCCURS EVERY TIME I DRIVE BUT NOT EVERY TIME I SHIFT FROM PARK TO REVERSE, SHIFT FROM PARK TO DRIVE, MAKE A LEFT HAND TURN, ACCELERATE TO PASS, OR ACCELERATE FROM A STOPPED POSITION. I BELIEVE THIS MAKES THIS ISSUE ESPECIALLY DANGEROUS BECAUSE THE DRIVER NEVER KNOWS WHEN OR IF THIS MAY OCCUR. THE VEHICLE HAS BEEN SERVICED 3 TIMES WITHIN 10 MONTHS OF OWNERSHIP FOR THE ABOVE ISSUES. IT HAS HAD ALL AVAILABLE TRANSMISSION MODULE UPDATES WITHOUT IMPROVEMENT AND IS CURRENTLY AWAITING TRANSMISSION REPLACEMENT. PER THE DEALERSHIP THE TRANSMISSION REPLACEMENT IS UNLIKELY TO CORRECT THE ISSUES AS IT IS BEING REPLACED WITH THE SAME FAULTY TRANSMISSION. MY VEHICLE HAS BEEN IN FOR SERVICE FOR MORE THAN 50 DAYS CUMULATIVELY. THE EARLIEST ANTICIPATED ARRIVAL DATE OF THE NEW TRANSMISSION IS OVER 2 WEEKS AWAY MEANING THAT MY VEHICLE WILL HAVE BEEN UNDRIVABLE FOR MORE THAN 2 MONTHS BEFORE THE EARLIEST ANTICIPATED DATE OF REPAIR. FIRST DATE OF SERVICE 5-18-15
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- SPRINGBROOK, PA
PROBLEM STARTED WHILE MOVING. NOW IT'S AS SOON AS IT STARTSMY PROBLEM STARTED JUNE 2015, WHOLE DASH LIGHTS UP TIRE PRESSURE,SERVICE AIR BAG,4WD UNAVAILABLE,BRAKE FAILURE,AND WHEN COMES TO STOP DISENGAGES TRANSMISSION.SAME THING STARTED AGAIN AUGUST 3RD 2015 SAME LIST AGAIN. RECEIVED BACK AGAIN SEPT 2ND 2015 DROVE FOR 2 DAYS. BACK TO DEALER AGAIN. STILL THERE CURRENTLY HAVE NOT RECEIVED BACK CANNOT FIGURE PROBLEM OUT CHRYSLER IS INVOLVED BUT THEY ARE REDICULAS CASE NUMBER AVAILABLE IF NEEDED
Source: NHTSA WEB SITE