2015 JEEP CHEROKEE Complaints

DURING DRIVING "4WD OVERHEATED. TEMPORARILY UNAVAILABLE" RANDOMLY SHOWS UP ON THE DISPLAY AND THEN GOES AWAY. THE LAST I WAS TAKING IT TO THE DEALERSHIP "4WD SVC" YELLOW LIGHT CAME ON. DEALERSHIP LOOKED AT IT TWICE AND EVEN CHANGED SOME ELECTRONIC COMPONENT BUT THE PROBLEM STILL PERSISTS.

WHEN DOWNSHIFTING FROM 3RD TO 2ND TO 1ST AT AN INTERSECTION, THE TRANSMISSION SKIPS 2ND GEAR AND FINALLY DROPS INTO 1ST AT ABOUT 1-2 MPH. IF I ACCELERATE PRIOR TO COMING TO A FULL STOP, THE TRANSMISSION IS IN 3RD GEAR AND HAS INSUFFICIENT POWER TO AVOID A COLLISION. THE TRANSMISSION ALSO CAUSES A DANGEROUS PROBLEM WHEN SHIFTING FROM REVERSE INTO FORWARD. NUMEROUS TIMES THERE IS A SHARP JERK WHICH CAUSES ME TO CONCENTRATE ON RETAINING CONTROL OF THE CAR AND LOSING AWARENESS OF MY SURROUNDINGS. THIS CAR IS ALSO WELL KNOW FOR HAVING AN EXTREME WOBBLE WHEN PULLED BEHIND AN RV - WHICH IS WHAT I PURCHASED IT FOR. I HAVEN'T EXPERIENCED THE WOBBLE YET AS I HAVEN'T HOOKED UP MY CHEROKEE WAITING FOR CHRYSLER TO RESOLVE THE VERY DANGEROUS WOBBLE PROBLEM. ALL OF THE PROBLEMS LISTED ABOVE OCCUR WHILE THE VEHICLE IS IN MOTION - SOMETIMES AT HIGHWAY SPEED AND SOMETIMES WHILE DRIVING IN TOWN.

THE VEHICLE SERVICE ENGINE LIGHT KEEPS COMING ON, SERVICE TRANSMISSION LIGHT COMES ON. VEHICLE SHIFTS IN AND OUT OF GEAR ON ITS OWN. PARKING BRAKE ACTIVATES ON ITS OWN. THE START/STOP MALFUNCTION LIGHT COMES ON. IT HAS BEEN TOWED IN TO DEALERSHIP 3 TIMES. THESE PROBLEMS HAVE OCCURRED WHILE VEHICLE WAS IN MOTION.

WHEN ATTEMPTING TO ACCELERATE FROM A STOP POSITION THE VEHICLE'S RPMS WILL GO UP, HOWEVER THE VEHICLE WILL NOT MOVE, AND THEN WILL SUDDENLY LUNGE FORWARD. IT ALSO WILL SHIFT VERY HARD FROM GEAR TO GEAR, AND IF STOPPED ON A HILL, AND ATTEMPT TO MOVE FROM STARTING POSITION, TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, EVEN THOUGH VEHICLE IS IN DRIVE. IT STARTED DOING THIS ABOUT TWO MONTHS AFTER I BOUGHT THE VEHICLE AT WHICH TIME IT HAD APPROX. 2000 MILES ON IT, AND HAS CONTINUED.

I PURCHASED MY 2015 CHEROKEE 10 MONTHS AGO AND ONLY HAS 7700 MILES BUT AS TIME HAS PASSED THE SHIFTING OF GEARS IS GETTING WORSE. IF YOU LET OF THE GAS AT 30MPH WHEN THE CAR GETS TO 27MPH IT ACCELERATES AND YOU CAN SEE THE RPM INCREASE. WHEN YOU BRAKE AND GET TO AROUND 20MPH THE CAR DOES THE SAME THING. I HAVE HAD NUMEROUS OCCASSIONS OF ALMOST GETTING AN ACCIDENT BECAUSE OF THIS WHEN BRAKING. ITS ALSO VERY DANGEROUS TO BE GOING INTO A TURN AND THE CAR START TO GO FASTER AND I DON'T FEEL LIKE I HAVE CONTROL OVER THE VEHICLE. DURING THE FIRST OIL CHANGE I WAS ADVISED THE DEALERSHIP OF THE CONCERN AND THEY SAID YOU JUST HAVE TO GET USED TO DRIVING A JEEP AS THEY RUN ROUGH COMPARED TO CARS. I TOOK MY JEEP TO THE DEALERSHIP 11/5/2015 SINCE I COMPLAINED AGAIN AND NOW THEY DO AGREE "SOMETHING" IS WRONG WITH IT BUT THEY DON'T KNOW WHAT DUE TO ITS NOT GIVING THEM A CODE. I WAS GIVEN A RENTAL CAR ON 11/6/2015. ON 11/10/2015 I WAS ADVISED I NEEDED A NEW TRANSMISSION, THE PART WAS BEING ORDERED AND SHOULD BE READY IN A FEW DAYS. ON 11/13/2015 I CALLED TO BE ADVISED A PART WAS MISSING AND IT WOULD NOT BE READY UNTIL 11/16/2015. I CALLED 11/16/2015 TO SEE IF IT WOULD BE READY FOR ME TO PICK UP BY 3PM AND WAS TOLD IT WOULD NOT BE READY UNTIL 5PM, I TOLD THEM I WOULD PICK UP THE JEEP THE NEXT DAY. TODAY 11/17/2015 MY HUSBAND WENT TO DROP OF THE RENTAL TO PICK UP OUR JEEP AND NOW IT WILL NOT START, MY HUSBAND WAS TOLD THEY HAVE NO IDEA WHAT IS WRONG BUT THEY WILL CALL LATER. AT THIS POINT I DO NOT FEEL SAFE HAVING THIS VEHICLE AND FEEL CHRYSLER SHOULD BUY IT BACK AS NOW MY RESALE VALUE WILL DECREASE SINCE IT WILL SHOW A TRANSMISSION REPLACEMENT AT LESS THAN 8000 MILES.

VEHICLE STALLED DURING REGULAR OPERATION, FOR NO APPARENT REASON. VEHICLE WAS IN MOTION AND STALLED. POWER STEERING WAS LOST.

PURCHASED THE JEEP IN NOVEMBER 2014 BRAND NEW. FIRST 6 OR 7 MONTHS THE VEHICLE PERFORMED FINE. AROUND JUNE/JULY 2015 SOME MINOR ISSUES WITH THE TRANSMISSION IN SHIFTING AND ACCELERATING. AS IF THE CAR COULD NOT FIND THE GEAR AND IT WAS 'LURCHING' WHEN TAKING OFF FROM A STOPPED POSITION. ALSO,WHEN THE CAR IS IN PARK AND TURNED OFF, IT ROLLS SEVERAL INCHES BEFORE STOPPING. DUE TO HAVING TO TRAVEL ACROSS COUNTRY IN AUGUST, TOOK VEHICLE IN FOR SERVICE 9/5/2015 FOR AN OIL CHANGE AND RECALL WORK ON AN UNRELATED ISSUE. I ASKED ABOUT A RECALL THAT I HEARD ABOUT ON THE NEWS FOR JEEP CHEROKEE TRANSMISSIONS AND WAS ADVISED THERE WAS A SOFTWARE UPDATE AVAILABLE FOR MY JEEP. AFTER THE SOFTWARE UPDATE, ADVISED TO DRIVE MY CAR AS NORMAL AND GIVE IT 100 TO 300 MILES FOR THE SOFTWARE TO 'GET USED TO MY DRIVING' AND TO SETTLE IN. SINCE THAT TIME, HAD A MARKED INCREASE IN TRANSMISSION NOISE, SHIFTING PROBLEMS, LURCHING PROBLEMS, AND THE VEHICLE ROLLING MORE WHEN I STOP. THE JEEP SEEMS TO SHIFT BETWEEN FIRST AND SECOND GEAR OKAY, BUT IT REGULARLY GOING OVER 3000 RMPSS AND HIGHER TO SHIFT TO ALL OTHER GEARS. IT IS LIKE IT CANNOT FIND THE GEARS AND IT GETTING STUCK. THERE IS ALSO A GOOD BIT OF NOISE WITH THIS THAT WAS NOT THERE. SEPTEMBER 9, 2015, WHILE MERGING ONTO 1-40, JEEP WAS HAVING A HARD TIME GOING FROM THIRD TO FORTH GEAR AND THEN IT COULD NOT HIT ANOTHER GEAR AND THE RPMS REACHED 4500 BEFORE SHIFTING. ALMOST GOT HIT FROM BEHIND BY A HUGE MOVING TRUCK! TOOK BACK TO DEALERSHIP ON 9/9/15. SINCE THE TRANSMISSION STARTED ACTING UP AGAIN. JERKY, SHIFTING ABRUPTLY, NOT CHANGING GEARS, GEARS CATCHING AND RPMSS GOING INTO THE 5000 & 6000 BEFORE SHIFTING ON ACCELERATION. TOOK BACK IN ON 10/3/15. SINCE THEN, SAME TRANSMISSION ISSUES. SEVERAL SEVERE INCIDENTS WITH THE TRANSMISSION NOT SHIFTING, SEIZING UP AND LURCHING FORWARD AND GEARS NOT ENGAGING. TOOK BACK DEALERSHIP 11/16.

VEHICLE IS WARM. SHIFTING BETWEEN 4TH AND 5TH GEAR, SLAMS INTO 5TH AT 30-35 MPH. FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT FROM UNDER THE VEHICLE. 14,000 MILES ON VEHICLE. NORMAL OPERATING TEMPS ON ALL GAUGES. I AM WONDERING IF THE ELECTRIC SOLENOID AREN'T PERFORMING PROPERLY. THIS HASN'T BEEN THE FIRST TIME THAT THIS HAS HAPPENED.

MY CAR HAS HAD TRANSMISSION ISSUES FROM VERY EARLY ON. I CAN STEP ON THE GAS, THE ENGINE REVS UP BUT DOES NOT REGISTER ON THE TACHOMETER, THEN ALL OF A SUDDEN IT CATCHES AND GOES. I HAVE BEEN IN 4 OR 5 SITUATIONS WHERE I STARTED PULLING OUT INTO TRAFFIC AND THE CAR SIMPLY HESITATED FOR SEVERAL SECONDS BEFORE GOING. I ACTUALLY HAD A VERY CLOSE CALL WITH A TRACTOR TRAILER BECAUSE OF THIS HESITATION. ALSO, YOU CAN STEP ON THE GAS TO ACCELERATE AND ONCE AT THE DESIRED SPEED THEN LET OFF THE ACCELERATOR AND THE ENGINE STAYS AT THE ACCELERATED RPM'S FOR SEVERAL SECONDS THEN SHIFTS BACK OUT TO NORMAL RPM'S. ALSO, THE CAR HAS HAD 4 SEPARATE ELECTRICAL ISSUES IN 4 MONTHS AS WELL. THE CHECK ENGINE LIGHT COMES ON, THEN THE ENGINE COOLING FAN RUNS FAST FOR ABOUT 30 MINUTES THEN SHUTS BACK DOWN. I HAVE HAD MY VEHICLE AT HE DEALERSHIP FOR PROBLEMS 5 TIMES IN 4 MONTHS AND THEY CAN'T SEEM TO FIND WHAT THE ISSUE IS OR WHAT TO DO TO CORRECT IT.

TRANSMISSION SOMETIMES STALLS, LAGS BEHIND GAS PEDAL, SLIPS, AND WILL EVEN SHUTOFF ON THE RODE. I HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD MULTIPLE TIMES, TWICE WITH MY TWO CHILDREN IN THE CAR. I HAVE TAKEN IN TO JEEP DEALERSHIP EACH TIME TO BE TOLD SOMETHING DIFFERENT EACH TIME. TWICE THEY HAVE RE-FLASHED ECU, ONCE TO REPLACE CONTROL MODULE, AND ONCE AGAIN TO BE TOLD THEY COULDNT REPLICATE THE EVENT. THIS VEHICLE IS A DEATH TRAP. I WOULD SUGGEST STAYING FAR AWAY FROM THIS CAR. I AM IN THE PROCESS OF ATTEMPTING A LEMON LAW BEFORE I AM STRANDED ON THE ROAD AND INVOLVED IN AN ACCIDENT.