2015 JEEP CHEROKEE Complaints

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE NEXT DAY WHILE DRIVING AT 15 MPH, THE TRANSMISSION FAILED,. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 10,946. UPDATED 1/20/16 LN *TR

AT 2,000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN SURGING AS I WOULD DECELERATE TOWARDS A STOP. IN ADDITION AS I WOULD DESCEND DOWN A HILL THE VEHICLE WOULD ACT AS IF IT WERE DOWNSHIFTING INTO MUCH TOO LOW OF A GEAR. FINALLY, WHEN I ACCELERATE OUT OF A STOP THE VEHICLE WOULD SURGE FORWARD. I OWNED THE VEHICLE 35 DAYS.

I HAVE HAD PROBLEMS WITH THE TRANSMISSION OF MY 2015 JEEP CHEROKEE SINCE I GOT IT. IT WILL SOMETIME NOT SHIFT GOING UP HILLS AND OVER REVS BUT WHAT IS VERY SCARY IS IT WILL SOMETIMES JUST HESITATE WHEN I PRESS THE GAS AND THEN SUDDENLY TAKE OFF WITHOUT WARNING. IF I AM PULLING OUT INTO TRAFFIC AND I PRESS THE GAS TO GO QUICKLY THE CAR SIMPLY WILL NOT GO OR IT WILL JUST GO A LITTLE AND THEN PAUSE AND I WILL BE STUCK IN THE MIDDLE OF THE ROAD. THEN IT WILL JERK AND TAKE OFF WITHOUT WARNING. I AM AFRAID TO DRIVE THIS CAR. IT IS A LEASE SO I CANNOT EVEN DO ANYTHING ABOUT IT. IF I BOUGHT IT I CAN ASSURE YOU, I WOULD HAVE GOTTEN RID OF IT BY NOW. I AM TERRIFIED TO DRIVE IT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO CLOSE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE'S INTERIOR LIGHTING TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

I PURCHASED MY 2015 JEEP CHEROKEE 3.6L LIMITED EDITION IN MAY SINCE THEN HAD NOTHING BUT PROBLEMS WITH THE 9 SPEED AUTOMATIC TRANSMISSION ROUGH SHIFTING AND THE FRONT AXLES CAUSING WOBBLING AT LOWER SPEED . AFTER 5 OR 6 VISITS TO THE SERVICE DEPARTMENT THEY INSTALLED A NEW TRANSMISSION AND FRONT AXLES. TWO DAYS LATER HORRIBLE NOISE WAS COMING FROM THE AXLES THE VEHICLE HAD TO BE TOWED TO SERVICE AGAIN. WHEN THE CAR WAS RETURNED TO ME IT SEEMED TO BE DRIVING FINE EXCEPT IT DID NOT SHIFT INTO 2ND GEAR AND FELT LIKE THE CAR HAS NO POWER HOWEVER IT HAS 273 HP. LESS THEN A 1000 MILES LATER THE CHECK ENGINE LIGHT CAME ON ALONG WITH A! . AFTER DIAGNOSIS THE ERROR CODE WAS POINTING TO THE TRANSMISSION CONTROL MODULE. THE SERVICE ADMINISTRATOR TOLD ME THAT THEY WOULD CLEAR THE CODE AND THE TECH WOULD DRIVE THE CAR AND IF IT DOES NOT COME BACK THE WOULD CONSIDER IT FIXED, AND NOT QUESTIONING WHY IT HAPPENED AT THE FIRST PLACE. WE FEEL COMPLETELY UNSAFE IN THIS CAR, I WISH I NEVER BOUGHT THIS VEHICLE. THIS CAR HAS 10500 MILES ON IT AND I HAD TO TAKE IT 7 TIMES TO THE DEALERSHIP. DO NOT BUY THIS TYPE OF CAR

INITIALLY CAR SHUTTERED WHEN COMING TO A STOP AND WAS DOWNSHIFTING. THE ENGINE START/STOP MALFUNCTION LIGHT ILLUMINATED AND THE SERVICE ENGINE MIL CAME ON AS WELL. FROM THEN ON THE CAR BEHAVED AS THOUGH IT WAS STUCK IN 3RD GEAR CAUSING A TOTAL LACK OF TORQUE/POWER WHEN ACCELERATING FROM STOPS, AND THE ENGINE RPMS WERE GOING EXTREMELY HIGH AND THE CAR WOULDN'T SHIFT. EVEN TRIED USING THE "MANUAL SHIFT" FEATURE BUT THE CAR INDICATED IT WAS SHIFTING GEARS, BUT THE RPMS DID NOT CHANGE, NOR COULD YOU FEEL THE CAR SHIFT. WHEN ACCELERATING FROM A STOPPED POSITION THERE WAS NO POWER AND THE CAR CRAWLED/STRUGGLED TO GET MOVING FORWARD. WAS ALMOST T-BONED TRYING TO TURN ACROSS ONCOMING TRAFFIC TO GET TO A PARKING LOT SO I COULD STOP. ONCE I PULLED INTO THE PARKING LOT CAR WOULD NOT GO INTO REVERSE. I PUT IT IN REVERSE, BUT THE CAR WOULDN'T GO. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED TO RESET EXCEPT MIL AND CAR STARTED BEVAING NORMALLY. I TOOK THE CAR TO THE DEALERSHIP AND THEY "REFLASHED" THE PCM, TCM, AND BCM. 1 DAY LATER THE CAR SHUTTERS WHEN DOWN SHIFTING AND ERROR LIGHTS COME ON. LOSES POWER, AND 50% OF THE TIME SEEMS LIKE IT IS NOT SHIFTING GEARS. 25% OF THE TIME WON'T GO INTO REVERSE. CAR BEHAVES NORMALLY AFTER RESTARTING THOUGH THE MIL INDICATOR LIGHT REMAINS ON. USUALLY AROUND 10 MILES LATER THE WHOLE SERIES OF MALFUNCTION STARTS AGAIN, ALWAYS WHEN THE CAR IS DOWNSHIFTING BEFORE A STOP. JUST DROPPED THE CAR OFF TO THE DEALER AND THEY ARE HAVING THEIR TRANSMISSION SPECIALIST LOOK AT IT. WHEN I DROPPED IT OFF IT WAS GIVING THE SAME ERROR CODE, "IMPROBABLE ERROR" FROM THE TCM/PCM. THE LACK OF POWER TO ACCELERATE AND INABILITY TO GO INTO REVERSE MAKES THIS CAR SIMPLY UNSAFE TO DRIVE WHEN THE ERRORS OCCUR. ATTACHING FIRST REPAIR INVOICE FROM THE TCM/PCM/BCM REFLASH. WAITING TO HEAR WHAT THE TRANSMISSION SPECIALIST SAYS.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BOUGHT 2015 JEEP CHEROKEE BRAND NEW OFF THE LOT WAS SO EXCITED TO OWN MY FIRST JEEP AFTER 600 MILES TRANSMISSION FAILED AND HAD TO BE COMPLETELY REPLACED I WAS WITHOUT IT FOR 23 DAYS. AFTER I GOT IT BACK AND NOTICED THE TRANSMISSION EITHER LUNGES FORWARD WHEN MAKING A TURN OR LOOSES POWER AND REVES UP THEN ENGAGES TOOK IT BACK AND DEALER SAYS WE ARE AWARE OF PROBLEM BUT THERE IS NOT A UPDATE OR FIX FOR THAT.... I HAVE NEVER FELT MORE UNSAFE OR UNSURE ABOUT DRIVING OR TRUSTING A VEHICLE THAN I DO NOW. I HAVE BEEN BACK TO DEALER TO HAVE MANY UPDATES/RECALLS DONE AND TCM HAD TO BE REPLACED NOT JUST UPDATED... I WISH I NEVER PURCHASED A JEEP . O YEAH I ALMOST FORGOT THE WASHER FLUID LIQUID HOUSING CONTAINER IS LEAKING TOOK IT TO THE DEALER THEY SAID IT HAS A CRACK IN IT DEFECTIVE SO THEY NEED TO ORDER A NEW ONE...... UGGHH WHAT NEXT?

WHEN SLOWING,AFTER REMOVING FOOT FROM GAS PEDAL,BUT BEFORE APPLING BRAKES.VEHICLE LUNGES FORWARD..ALMOST HIT ANOTHER CAR IN PARKING LOT. AND AT TIMES WHEN ACCELERATING VEHICLE ENGINE REVES UP BUT DOSENT MOVE FORWARD FOR A FEW SECS..NOT GOOD WHEN TURNING LEFT IN TRAFFIC...

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE DOWN SHIFTS ERRATICALLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, IT BEGAN TO INCREASE IN SPEED SURGING FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.......UPDATED 12/17/15 *BF THE CONSUMER STATED CHRYSLER AGREED TO PURCHASE THE VEHICLE BACK HIM. UPDATED 12/21/15. *JB.........UPDATED 01/06/16 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE 9 SPEED TRANSMISSION. IF SHIFTER ERRATICALLY IN ALL DRIVING CONDITIONS, SOMETIMES DOWN SHIFTING TO A LOW GEAR AT HIGHWAY SPEEDS AND SURGED FORWARD ON ITS OWN WHEN SLOWING DOWN FOR A RED LIGHT OR STOP SIGN. THREE UPGRADES WERE PERFORMED. HOWEVER, THE UPGRADES DID NOT CORRECT THE PROBLEM. THE CONSUMER WENT TO ANOTHER DEALER, BECAUSE THE CHECK ENGINE LIGHT KEPT ILLUMINATING, WHICH WAS DUE TO THE TRANSMISSION. THE DEALER STATED THERE WAS AN INTERNAL PROBLEM WITH THE TRANSMISSIONS. THE DEALER RECOMMENDED REPLACING THE TRANSMISSION. HOWEVER, CHRSYLER OFFERED TO PURCHASE THE VEHICLE BACK FROM THE CONSUMER, IN WHICH HE ACCEPTED. UPDATED 01/11/16.*JB