2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - EDMOND, OK

    I BOUGHT A 2015 JEEP CHEROKEE TRAILHAWK V6 ON 10/14/15. ON 10/16/15 WHILE DRIVING DOWN A STREET AT 45MPH, THE VEHICLE DIED. I MANAGED TO GET OFF TO THE SIDE OF THE ROAD AND AFTER A COUPLE OF ATTEMPTS IT STARTED AGAIN. THE CHECK ENGINE LIGHT WAS NOW ON AND I HAD NO ACCELERATION. I MANAGED TO DRIVE 5 MILES TO THE DEALERSHIP IN "LIMP MODE" AND DROP IT OFF FOR REPAIRS. THE LAST I HEARD ON 10/17/15 WAS THAT THEY WERE GOING TO REPLACE THE TCM AND PCM AND SEE IF THAT HELPS, IT IS NOW 10/21/15 AND I DO NOT HAVE AN UPDATE.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CONWAY, PA

    WATER OR FLUID LEAKING FROM EXHAUST SYSTEM. AT START UP AND SHUT DOWN REAR EXHAUST.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - ZIONSVILLE, PA

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V393000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - MERCER ISLAND, WA

    THERE HAVE BEEN 2 INCIDENTS WITHIN 6 MONTHS WHERE UPON ACCELERATION ONTO A HIGHWAY FROM AN ON-RAMP, THE VEHICLE WILL SUDDENLY LIGHT UP DIFFERENT WARNING LIGHTS IN THE DASH STATING THAT THE 4WD IS NOT FUNCTIONING, THE AUTO STOP/START IS INACTIVE, AND THE VEHICLE WILL NO LONGER BE ABLE TO ACCELERATE NO MATTER HOW MUCH YOU PRESS ON THE GAS. THE CAR STARTS RUNNING AT VERY HIGH RPMS, AROUND 4,000-5,500 RPMS, BUT WILL NO LONGER ACCELERATE PAST 40 MPH. THERE IS NO MORE POWER BEING DRIVEN TO THE ENGINE, THE RPMS ARE STUCK AT HIGH REVOLUTIONS, AND YOU ARE NOT ABLE TO ACCELERATE. THIS OCCURRED AS SOON AS THE VEHICLE ENTERED A BUSY HIGHWAY, AND IMMEDIATELY LOST ACCELERATION POWER. THIS IS A SERIOUS SAFETY RISK, AND IT HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME VEHICLE AS REPORTED ON CARCOMPLAINTS.COM ANOTHER ISSUE THAT IS A SAFETY RISK IS WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION, THE TRANSMISSION WILL NOT ACCELERATE BUT WILL HESITATE FOR A FEW SECONDS, THEN ROUGHLY JERK INTO GEAR AND TAKE OFF. THIS IS ALSO A SAFETY RISK BECAUSE WHEN THE CAR DOES NOT ACCELERATE, YOUR FIRST REACTION IS TO PRESS ON THE GAS PEDAL MORE, BUT WHEN THE TRANSMISSION FINALLY SHIFTS INTO GEAR, IT ACCELERATES WAY TOO FAST BECAUSE OF THE AMOUNT OF POWER YOU WERE GIVING THE GAS PEDAL. THIS HAPPENS CONSTANTLY. CHRYSLER HAS TAKEN NO INTEREST IN SOLVING THESE ISSUES, AND WE HAVE ALREADY HAD A NEW ENGINE AND TRANSMISSION INSTALLED IN THIS YEAR OLD CAR, BUT NONE OF THE ISSUES HAVE BEEN RESOLVED THROUGH THIS, BUT HAVE ACTUALLY GOTTEN WORSE. THIS CAR IS NO LONGER RELIABLE, OR SAFE TO DRIVE, AND IT IS UNACCEPTABLE. THESE TRANSMISSION ISSUES WILL CAUSE ACCIDENTS, AS THE LOSS OF ACCELERATION AND POWER MAKE BEING ABLE TO MANEUVER ON THE ROADS OR THE HIGHWAY A SEVERE RISK. I HAVE ALL SERVICE RECORDS FOR THIS VEHICLE UPON REQUEST.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - XENIA, OH

    BOUGHT THE CAR NEW IN JAN. 2015. NOTICED FIRST ISSUE IN JUNE 2015 WHEN IT HAD NO POWER GOING UP A STEEP HILL. END OF JUNE CHECK ENGINE LIGHT CAME ON AND START/STOP UNAVAILABLE. TOOK IT BACK TO THE DEALER AND WAS TOLD IT NEEDED A NEW TRANSMISSION. IT HAD 9,000 MILES AT THIS POINT. GOT CAR BACK AND IMMEDIATELY NOTICED PROBLEMS WITH ACCELERATION. CAR WILL NOT ACCELERATE PROPERLY FROM A STOP. I HAVE ALMOST BEEN T-BONED NUMEROUS TIMES D/T PULLING OUT INTO TRAFFIC FOR A TURN AND HAVING NO POWER. ALSO WILL ACCELERATE WHEN TRYING TO BRAKE. CAR RETURNED TO DEALER, TOLD THEY COULD NOT DUPLICATE. CAR CONTINUED TO HAVE SAME ISSUES AS WELL AS LOSS OF POWER WHEN GOING UP INCLINES. TOOK BACK INTO DEALER. THEY PUT A RECORDING DEVICE ON THE CAR TO MONITOR WHAT IT WAS DOING WHEN I WAS HAVING THE ISSUES. CAR ALSO STARTED GOING FORWARD WHEN I WOULD PUT IT INTO REVERSE. JUST HEARD BACK FROM THE DEALERSHIP ABOUT THE CAR. IT NEEDS ANOTHER NEW TRANSMISSION. I AM DONE WITH THIS CAR. PRETTY SURE IT QUALIFIES AS A LEMON UNDER OHIO LAW. THEY WILL BE BUYING THIS CAR BACK FROM ME. OBVIOUSLY THE DEFECT CANNOT BE CORRECTED. IT IS A HUGE SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - MOKENA, IL

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - INDIO, CA

    TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700. UPDATED 02/12/16*LJ THE CONSUMER STATED TWO LOWER GEARS IN THE TRANSMISSION FAILED. THE MANUFACTURER IS BUYING THE VEHICLE BACK, AS THE SECOND TRANSMISSION WAS BEGINNING TO EXHIBIT PROBLEMS. UPDATED 03/08/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - BETHPAGE, NY

    WHILE APPLYING THE BRAKES IN AN ATTEMPT TO STOP THE VEHICLE, THE VEHICLE SLOWS DOWN TO APPROX. 20MPH AND THEN ACCELERATES ON ITS OWN.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CHESTER, VT

    I WAS DRIVING TO WORK, THE VEHICLE HAD ONLY 800 MILES ON IT AND BOTH THE "MALFUNCTION INDICATOR LIGHT" AND THE AUTO STOP/START LIGHT CAME ON. WHEN I STOPPED AT A STOP SIGN, THE AUTO STOP/START MADE A WARNING NOISE AND A MESSAGE CAME UP SAYING "AUTO STOP START NOT AVAILABLE HAVE IT SERVICED". IT CONTINUES TO DO THIS. WHEN DRIVING DOWN A STEEP HILL THE CAR RACES AS IF IT ISN'T GOING TO SLOW DOWN AND TWICE WHILE CLIMBING A STEEP HILL THE VEHICLE HAD NO POWER, I COULDN'T GET THE VEHICLE TO GO ANY FASTER NO MATTER HOW HARD I PUSHED DOWN ON THE ACCELERATOR. IN THESE INSTANCES, THE RPMS GO AS HIGH AS 4000 AND STAY THERE AND DON'T DECREASE. TWICE I HAVE HAD TO PULL OVER AND SHUT THE CAR OFF TO STOP THIS AND "RESET" THE VEHICLE (WHICH THE MECHANIC OF THE DEALERSHIP TOLD ME TO DO). THE INSTANCES WHERE THE AUTO STOP/START WARNING COMES ON ARE WHEN I STOP AT A STOP SIGN AND WHEN I AM DRIVING ON RELATIVELY FLAT ROAD GOING BETWEEN 30 & 40 MPH. THE "RACING" OCCURS GOING DOWNHILL BETWEEN 50 & 60 MPH.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - NEW ORLEANS, LA

    I BOUGHT MY CAR 3/29/2015. MY CAR HAS BEEN IN THE SHOP 4 TIMES IN THE 6 MONTHS SINCE I HAVE BOUT IT. IT HAD THE TRANSMISSION VALVE REPLACED, THE HARNESS REPLACES, AND AFTER ALL OF THAT STILL DID NOT FIX ANYTHING. MY CAR IS CURRENTLY HAVING A NEW TRANSMISSION PUT IN ( ONLY HAS 5,000) MILES ON IT! SO MANY COSTUMERS ARE HAVING THE SAME ISSUES WITH THEIR 2015 CHEROKEES, THEY ARE UNSAFE AND HAVE CAUSED MANY ACCIDENTS FROM TRANSMISSION FAILURES. THEY NEED TO BE RECALLED!!!

    Source: NHTSA WEB SITE