2015 JEEP CHEROKEE Complaints

MY HUSBAND AND I BOUGHT A BRAND NEW 2015 JEEP CHEROKEE TRAILHAWK. 2 WEEKS AFTER OWNING OUR BRAND NEW CAR THAT WE PURCHASED BECAUSE WE WERE EXPECTING A BABY AND WANTED TO HAVE A SAFE RELIABLE VEHICLE WE STARTED HAVING SHIFTING PROBLEMS AND ELECTRICAL ISSUES. WE BROUGHT IN THE VEHICLE MULTIPLE TIMES (4 TIMES) AND ALTHOUGH WE WERE TOLD THAT IT MIGHT BE TRANSMISSION RELATED ISSUES BUT THEN AS SOON AS CHRYSLER GOT INVOLVED WE WERE TOLD OUR VEHICLE IS PERFECTLY FINE. NOTHING WAS EVER FIXED UNTIL MY HUSBAND AND I WENT TO A DIFFERENT DEALERSHIP. THE NEW DEALERSHIP FIXED THE ELECTRICAL PROBLEMS BUT SAID EVERYTHING WITH THE TRANSMISSION IS NORMAL. THE CAR MAKES SHUDDER MOTIONS, SOMETIMES IT DOES NOT ACCELERATE AS I'M TRYING TO GET ONTO THE FREEWAY AND IT SHIFTS VERY JERKY. WE HAVE OWNED A JEEP BEFORE WHICH DID NOT DO THAT. WE ARE SO DISAPPOINTMENT HOW CHRYSLER IS RESPONDING TO KNOWN TRANSMISSION PROBLEMS AND NOT DOING ANY RECALLS ON TRANSMISSION RELATED ISSUES. WE BOUGHT THIS VEHICLE BECAUSE WE WANTED A SAFE VEHICLE FOR THE FAMILY. HOWEVER, AFTER THE LATEST TCM UPDATE THE SHIFTING HAS GOTTEN WORSE AND IT DOESN'T FEEL SAFE TO DRIVE THE VEHICLE YET CHRYSLER WON'T DO ANYTHING AS WE ARE BEING TOLD THIS IS NORMAL.

MINE IS 2015 NEW JEEP CHEROKEE V6 LIMITED MODEL. THE PROBLEMS MAINLY LIE IN THE ZF 9 SPEED TRANSMISSION. 1) EXPERIENCED FRONT END WOBBLING WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR ACCELERATING AT 1750 RPM TO 2000. THE VIBRATION HAPPENS MOST FREQUENT WHEN STARTING FROM UPHILL. 2) THE VEHICLE WILL ACCELERATE ON ITS OWN EVEN WITHOUT GAS PEDAL ENGAGED WHEN DOWN SHIFTING FROM 4TH TO 3RD OR LOWER GEAR, CAUSING SIGNIFICANT SAFETY ISSUES.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 40 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT SHIFT PROPERLY TO SPEED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AFTER 2,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

PURCHASED 2015 CHEROKEE IN JANUARY, 2015. FIRST RECALL IN FEB 2015. SOFTWARE UPDATE FOR TRANSMISSION AND RAPID RESPONSE TRANSMITTAL. SHIFTING PROBLEMS STARTED SHORTLY AFTER UPDATE. HESITATION FROM A STOP; DELAYED START AND THEN "TAKES OFF"; SURGING FORWARD WITHOUT FOOT ON GAS; SHIFTS UP WHEN COMING TO A STOP WITH FOOT ON BRAKE; CLUNKING NOISE STARTED AT 7000 MILES. TOOK IT IN FOR RECALLS ON AIRBAG AND RADIO SECURITY AND TOLD DEALER ABOUT TRANSMISSION ISSUES. WAS ORIGINALLY TOLD THEY WOULD HAVE JEEP FOR 2 HOURS. 7 HOURS LATER THEY CALLED TO TELL ME THEY DID SEVERAL SOFTWARE UPDATES (PTU, RDM, DTCM, PCM, BCM); WHEN I WENT TO PICK IT UP I ASKED FOR DETAILS ON EACH UPDATE. FRUSTRATED WHEN I WAS TOLD IT WOULD "TAKE SOME TIME FOR THE CAR TO LEARN MY DRIVING HABITS." I ASKED, "WHAT HAPPENS WHEN I AM TEACHING MY KIDS HOW TO DRIVE (TWINS THAT WILL BE DRIVING IN A MONTH)?" THE SERVICE TECH TOLD ME THAT "THE TRANSMISSION WOULD BE REALLY CONFUSED." I EXPRESSED MY CONCERN FOR SAFETY. TOLD HIM I NEVER KNOW WHEN IT IS GOING TO ACCELERATE ON ITS OWN OR HESITATE WITH A 5 SECOND OR LONGER DELAY. I ASKED HOW THAT COULD BE SAFE WHEN TEACHING KIDS HOW TO DRIVE. HE DIDN'T HAVE AN ANSWER. JUST SAID, "I UNDERSTAND YOUR CONCERN." I HAVE ONLY DRIVEN IT ABOUT 20 MILES SINCE THE UPDATES. NOW IT SHIFTS QUICKLY THROUGH THE FIRST 3 GEARS, STILL HESITATES, AND ROUGH SHIFTING. KEEPING DETAILED RECORDS NOW. I'VE HAD MY JEEP FOR 7 MONTHS (7000 MILES) WITH 3 ACTUAL RECALLS, AND 6 SOFTWARE UPDATES THAT WEREN'T RECALLS, JUST PERFORMED BASED ON MY COMPLAINTS. THE ISSUES WITH THIS TRANSMISSION ARE A SAFETY HAZARD, ESPECIALLY WHEN SITTING AT AN INTERSECTION WAITING TO MAKE A LEFT HAND TURN AND NEVER KNOWING HOW THE JEEP WILL RESPOND...THIS ISN'T SAFE FOR AN EXPERIENCED DRIVER. HOW CAN ANYONE SAFELY PUT A NEW DRIVER INTO A CAR THAT HAS THESE TYPES OF ISSUES?

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER AS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

THIS PROBLEMS IS INTERMITTENT WHEN PULLING OUT INTO TRAFFIC VEHICLE WILL MOVE BUT THEN HAS NO THROTTLE RESPONSE LEAVING YOU IN ATH OF INCOMING GOVERNMENT TRAFFIC GOOD 3 SECOND DELAY AND AS YOU CAN PUSH ACCELATOR DOWN AND NO RESPONSE THEN AFTER A DELAY RPM SHOOTS WAY UP AND BE VEHICLE BOLTS FORWARD. THIS HAS EVEN HAPPEN WHEN LEAVING PARKING SPOT THE TRAMS MISSION IS NOT CONSISTENT ON ITS SHIFTING. I'M GOING TO TAKE TO DEALER AGAIN BUT IF IT DOESN'T SHOW A CODE THEY WON'T DO ANYTHING. THE VEHICLE COULD RUN AND DRIVE GOOD FOR A MONTH THEN IT WILL HAVE PROBLEM AGAIN COULD HAPPEN ONCE OR EACH TIME YOU TAKE OFF THEN GOES AWAY AND DRIVES FINE AGAIN. IT IS USAGE WITH THE DELAY AND NO THROTTLE RESPONSE AND HARDY SHIFTING. NOT A GOOD FEELING WHEN TRAFFIC COMING AT YOU AND YOUR VEHICLE WON'T MOVE AND WHEN IT DOES YOU BOLT FORWARD.I HAVE CHECK OVER THE INTERNET AND THE ARE TONS OF COMPLAINTS WITH THIS VEHICLES TRANSMISSION AND SOFTWARE. PLEASE GET THIS PROBLEM FIX BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK WHILE ACCELERATING AT LOW SPEEDS. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ALIGNED THE TIRES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100. MA 10/2 *CN

I HAVE OWNED THIS 2015 JEEP CHEROKEE SINCE DECEMBER 2014. THE TRANSMISSION HAD TO BE REPLACED @ 1890 MILES, CAR STOPPED DEAD TRYING TO PASS A TRUCK ON STEEP GRADE, OVERHEATED TRANSMISSION. THE POWER BRAKE MASTER BOOSTER HAD TO BE REPLACED TWICE, @ 2490 MILES AND 4920 MILES, NO BRAKES JUST CRASH INTO NEAREST CURB OR CAR, PART AND SYSTEM FAILURE. THE TRANSMISSION MOUNTS HAD TO BE REPLACED @ 2560 MILES, CAR HOWLING LIKE A BANCHEE, PARTS FAILURE. THE SOFTWARE HAD TO BE CHANGED 3 TIMES, "TRYING TO SOLVE FACTORY PROBLEM". WARNING LIGHTS FOR CHECK ENGINE AND BATTERY CAME ON AND CAR SHUTTERED AND CAME TO ABRUPT STOP, IN THE MIDDLE OF A DANGEROUS CURVE, WITH ALL SYSTEM SHUT DOWN COMPLETELY @ 4970 MILES, CURRENTLY INVESTIGATING CAUSE. THE CAR HAS BEEN WITH THE DEALER, IN TOTAL, MORE THAN 45 DAYS, CURRENTLY AT DEALER AGAIN. THIS CAR HAS LEFT ME IN LIFE THREATENING SITUATIONS 4 TIMES. IT APPEARS THAT WHEN ANY PREPROGRAMED LIMITS ARE REACHED, ALL SYSTEMS SHUT DOWN, BRAKES, STEERING, EVERYTHING. YOU ARE LEFT TOTALLY DEFENSELESS AND NOT ABLE TO CONTROL THE VEHICLE. THE JEEP HAS NO EMERGENCY BRAKE! THIS IS THE MOST UNRELIABLE AND DANGEROUS VEHICLE I HAVE EVER DRIVEN. I HAVE BEEN TOTALLY STRANDED AWAY FROM HOME TWICE, AND HAVE YET TO RECOVER OVER $1000.00 IN OUT OF POCKET EXPENSE, TRANSPORTATION, HOTEL, FOOD, AND CABS. THE DEALER CLOSED AT 2PM ON A SATURDAY, 280 MILES FROM HOME, SAID GOOD BY AND TOLD ME TO CONTACT CHRYSLER FOR ASSISTANCE, " IT WASN'T HIS RESPONSIBILITY". ALL 2014 AND 2015 JEEP CHEROKEE SHOULD BE RECALLED AND TAKEN OFF THE ROAD. THIS POORLY CONCEIVED AND ENGINEERED VEHICLE IS DANGEROUS AND WILL KILL MANY PEOPLE, IF IT ALREADY HAS NOT. THE CHRYSLER CORPORATION AND ITS DEALERS ARE KNOWINGLY SELLING A FAULTY AND DANGEROUS VEHICLE TO THE PUBLIC.

VEHICLE SPEEDS UP WHEN BRAKE IS APPLIED, DOWNSHIFTING IS JERKY AND UNEVEN. TRANSMISSION HAS BEEN REPLACED ONCE. SYMPTOMS ARE THE SAME.

WHEN YOU LET OFF THE GAS IT SPEEDS UP AND TAKES A LITTLE TIME TO GET IT TO GO SLOWER!