2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - EL MIRAGE, AZ

    THE JEEP IS BAD AND EXACTLY ENGINE, ELECTRICAL, FUEL PROPULSION SYSTEM, AND ATHER THINGS,

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - PARMA HEIGHTS, OH

    I LEASED THE VEHICLE ON 6/17/15. WITHIN A WEEK THE SERVICE PARK BRAKE LIGHT CAME ON BRIEFLY. DEALERSHIP SAID IT WAS A FLUKE. A FEW DAYS LATER. BACK SENSOR BEEP WOULD NOT TURN OFF WHILE DRIVING. DEALERSHIP SAID IT WAS A FLUKE. A DAY LATER POWER LIFT GATE WOULDN'T WORK FOR A DAY. DEALERSHIP SAID IT WAS A FLUKE. WHEN I CALLED THE DEALERSHIP THE FIRST TIME THEY PROCEEDED TO TELL ME CAR WAS SOLD TO ME WITH A REPROGRAMMING AIRBAG RECALL SO I TOOK IN TO GET FIX & HAVE OTHER ITEMS LOOKED AT. THEY NEVER LOOKED AT OTHER ISSUES. A WEEK LATER SERVICE BRAKE LIGHT CAME BACK ON I TOOK IN IMMEDIATELY. AFTER 3 DAYS SITTING IN THE SHOP THEY SAID 25 CODES CAME UP & NOT SURE HOW TO FIX. AFTER A WEEK OF THEM HAVING THE CAR THEY SAID IT WAS FIXED. AFTER 10 HRS OF HAVING BACK THE TRANSMISSION LIGHT CAME ON. I TOOK BACK TO SERVICE & THE MGR SAID CAR IS UNSAFE AND WOULD REQUEST A NEW VEHICLE FOR ME THAT WOULD TAKE 6 WKS TO GET. HE ALSO TOLD ME THE DEALERSHIP THEY GOT MY VEHICLE FROM HAD ISSUES W/CAR AND NEVER SAID ANYTHING. IN THE WEEK I HAVEN'T HAD THE VEHICLE I'VE BEEN GIVEN 6 LOANER CARS. 1 OF WHICH BROKE DOWN WITH SERVICE PARK BRAKE & TRANSMISSION LIGHTS ON AND COULD NOT SHIFT. I HAVE DEMANDED CHRYSLER TO CANCEL MY LEASE AND RETURN MY FUNDS OWED...UPDATED 09/22/15 *BF THE CONSUMER STATED THE NCDS ARBITRATOR AND CHRYSLER AGREED TO RELEASE THE CONSUMER FROM THE LEASE. THE CONSUMER WOULD ALSO BE REIMBURSED. UPDATED 12/9/2015*JS UPDATED 12/21/15*JS

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - CAMDENTON, MO

    WITH THE CRUSE CONTROL ON AND SET AT 60MPG WHEN GOING DOWN A HILL IT PICKS UP SPEED TO OVER 70MPH. GOING UP HILL IT VARIES AS MUCH AS 4MPH. THE CRUSE CONTROL DOES NOT CONTROL THE SPEED AS IT SHOULD, VERY DANGEROUS!

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - SAN BRUNO, CA

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,277.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - STERLING, OH

    NEEDS A NEW TRANSMISSION. HAS BEEN HESITATING WHEN STARTING OUT AND PULLING AWAY WHEN BRAKES WERE APPLIED. SERVICE ENGINE LIGHT CAME ON TO NOTIFY US OF PROBLEM. DEALERSHIP ADVISED THAT IT WAS PART OF A RECALL, BUT WE NEVER RECEIVED NOTIFICATION OF THIS RECALL.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - ELYSBURG, PA

    THE JEEP SHIFTS UNEXPECTEDLY ALL OF THE TIME. WHEN YOU USE THE BRAKE GOING DOWN A HILL THE TRANSMISSION SHIFTS AND THE RPMS SHOOT TO 5,000! THE TRANSMISSION SHIMMIES WHEN YOU ARE IN SECOND GEAR. I HAVE BEEN BACK TO THE DEALERSHIP SEVERAL TIMES TO HAVE IT FIXED BUT THEY SAY IT NEEDS AN UPDATE FROM JEEP FOR THE FLASH OR SOMETHING WITH A CHIP. THEY CAN'T GET IT TO SHIFT NORMALLY.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - ALLEN PARK, MI

    THE CAR WILL ACCELERATE AND RAISE RPM'S (SOMETIMES INCREASES SPEED BY 1MPH) BY ITSELF AT 26MPH WHILE COASTING FROM 30MPH OR GREATER . I'M PRETTY SURE THE CAR IS DOWNSHIFTING AT THIS POINT, BUT NO CAR I HAVE DROVE WILL ACCELERATE WHILE NOT PRESSING THE GAS. WHEN THE CAR IS DOWNSHIFTING FROM ANY OTHER SPEED, I CAN FEEL THE DOWNSHIFT HOWEVER THE CAR DOES NOT ACCELERATE LIKE IT DOES AT 26MPH. ONLY AT 26MPH IT ACCELERATES AT THE DOWN SHIFT. SOMETIMES THE ACCELERATION IS GREATER THEN OTHER TIMES, BUT HAPPENS 95% OF THE TIME. I WAS TOLD THIS IS A CHARACTERISTIC OF THE CAR AND IT NEEDS TO LEARN HOW I DRIVE. WHICH MAKES NO SENSE BECAUSE IF THIS IS A CHARACTERISTIC OF A CAR, IT IS A VERY UNSAFE ONE. I FEEL THAT THIS IS A SAFETY ISSUE AS THE CAR IS ACCELERATING ON ITS OWN WHILE I'M EXPECTING IT TO DE-ACCELERATE. A SOFTWARE UPDATE WAS DONE ON MY CAR, BUT THE ISSUE WAS NOT FIXED.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - SANTA ANA, CA

    TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE DIGITAL SPEEDOMETER READ 20 MPH AND THE SPEEDOMETER READING INDICATED 75 MPH WHEN DEPRESSING THE ACCELERATOR PEDAL HOWEVER THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WAS ABLE TO MERGE OVER TO THE EXIT AND COULD NOT ACCELERATE OVER THAN 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 11/18/15*LJ UPDATED 12/06/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP CHEROKEE
    - BEACON FALLS, CT

    SERVICE TRANSMISSION MESSAGE. HARD STEERING. 2000 RPM @ 30 MPH REPAIRED WITH SOFTWARE ON 07/18/15 SAME PROBLEM NEXT DAY CAR NOW NEEDS NEW TRANNY

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - LYNNWOOD, WA

    AS I WAS DRIVING THE CAR NOTIFIED ME THAT MY 4WD WAS TEMPORARY SUSPENDED AND AFTER SOMETIME IT SHOWED SERVICE TRANSMISSION AND THE SERVICE LIGHT CAME ON AND MY STEERING WAS STUCK, IT WAS DIFFICULT TO CONTROL THE CAR BUT I MANAGED TO STOP THE CAR IN A REMOTE PLACE. AFTER I TRIED TO RESTART THE JEEP I COULD NOT RESTART IT AND THERE WAS NOT CRANKING NOISE AND I GOT 3 MESSAGES ON MY DASH. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" AND SVC 4WD. I HAVE HAD THE JEEP FOR LESS THAN A MONTH. IT JUST HAD 939 MILES ON IT.

    Source: NHTSA WEB SITE