2015 JEEP CHEROKEE Complaints

View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP CHEROKEE
    - CONWAY, SC

    THE JEEP CHEROKEE TRAILHAWK IS EQUIPPED WITH HALOGEN HEADLIGHTS MOUNTED LOW ON THE FRONT OF THE CHEROKEE. THESE HEADLIGHTS DO A TERRIBLE JOB OF LIGHTING THE ROAD IN FRONT OF THE VEHICLE. THEY ARE BOTH DIM AND DO NOT SHINE THE LIGHT FAR ENOUGH AHEAD OF THE VEHICLE. I LIVE IN A RURAL AREA AND AM VERY CONCERNED ABOUT DRIVING AT NIGHT WITH THIS VEHICLE SINCE THERE ARE ALWAYS ANIMALS CROSSING THE ROAD. THE HIGH BEAMS SHINE ABOUT AS FAR AS THE LOW BEAMS ON MY OTHER CAR. I FEEL LIKE I AM DRIVING A CAR WITH HEADLIGHTS FROM THE 1960S.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - WASHINGTON, DC

    LESS THAN 90 DAYS AFTER BUYING A NEW JEEP CHEROKEE I WATCHED IT TOWED AWAY B/C IT WAS UN-DRIVEABLE. IT BEGAN IN THE MORNING WHEN THE GEARS WERE NOT SHIFTING APPROPRIATELY. THEN A FEW HOURS LATER, THE ENGINE WOULD REV, AND CAR WOULD SPEED UP, EVEN THOUGH I WASN'T PUSHING GAS PEDAL. THEN REVERSE FAILED. THEN THE PARKING BRAKE LIGHT CAME ON. FINALLY, IT STOPPED SHIFTING UP -- I HAD TO FLOOR IT TO GO 5 MILES AN HOUR. I ULTIMATELY HAD TO COAST HOME. ....UPDATED 11/02/15*BF UPDATED 11/02/2017*CN

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - BROOKLYN, NY

    HAD CAR FOR 2 WEEKS, 490 MILES AND TRANSMISSION LIGHT WENT ON, COULD NOT REVERSE, WHEN PUTTING CAR IN DRIVE CAR MADE TERRIBLE NOISE AND JUMPED, SMELLED A BURNING SMELL. BROUGHT TO SERVICE SAID PROBABLY NEED A NEW TRANSMISSION. WILL NOT HAVE CAR FOR AT LEAST A WEEK. SO DISAPPOINTED, AND AM SCARED EVEN TO DRIVE THE CAR WHEN I DO GET IT BACK.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - MIDLOTHIAN, VA

    THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN THIS MANNER. THE STOP/START FEATURE PLACES ME AND MY OCCUPANTS IN DANGER OF COLLISION FROM OTHER MOTORIST. I HAVE REPORTED IT TO WHITTEN BROTHERS, LOCAL JEEP DEALER, SEVERAL TIMES, HOWEVER, THEY DISCREDIT THE COMPLAINT AND I BELIEVE THEY DO NOT DOCUMENT IT.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - NORTH LAWRENCE, NY

    2015 JEEP CHEROKEE SPORT WAS PURCHASED IN OCTOBER OF 2014. AROUND END MAY 2015 EXPERIENCED PROBLEMS WITH BRAKING. WHILE COMING TO A STOP SIGN BRAKE WOULD BE PRESSED DOWN BUT VEHICLES RPM'S WOULD REV UP AND VEHICLE WOULD START ACCELERATING FORWARD. VEHICLE WAS BROUGHT TO SHOP AFTER FINALLY BEING ABLE TO MAKE AN APPOINTMENT ON 06/16/15. MECHANIC WAS ABLE TO EXPERIENCE THE PROBLEM AND RESET MODULE ON VEHICLE. BUT CHECK ENGINE LIGHT CAME ON. DEALERSHIP GAVE VEHICLE BACK TO US AND WE DROVE IT FOR TWO MORE DAYS AND THE PROBLEM STILL PERSISTED. ON 06/18/2015 A DEER HAD ENTERED HIGHWAY AND WHILE BRAKING VEHICLE AGAIN ACCELERATED AND HIT THE DEER CAUSING FRONT END DAMAGE. PROBLEM COULD OF BEEN 100 TIMES WORSE BECAUSE THERE WERE ALSO BICYCLISTS ON ROAD AS WELL AS TRACTOR TRAILER TRAVELING BEHIND. VEHICLE WAS BROUGHT TO DEALERSHIP VIA TOW TRUCK. TOW TRUCK DRIVER EVEN STATED THERE IS SOMETHING SEVERELY WRONG WITH THE VEHICLE. WHEN DRIVER TOOK VEHICLE OFF FLAT BED HE PUT THE VEHICLE IN REVERSE AND THE VEHICLE WENT FORWARD INSTEAD OF REVERSE PLUS THE EMERGENCY BRAKE CAME ON BY ITSELF. CHRYSLER WAS CONTACTED AND THEY ARE DOING AN INVESTIGATION ON VEHICLE BECAUSE OF THE SEVERITY. MY WIFE AND I JUST WANT THEM TO TAKE THE VEHICLE BACK BECAUSE WE DO NOT FEEL SAFE IN IT ONE BIT.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - RAINIER , OR

    CAR WOULD NOT WANT TO SHIFT, ALL LIGHTS CAME ON TO CHECK ENGINE, TRANSMISSION, AND SERVICE PARK BRAKE. I WAS ON A RURAL LOGGING ROAD AT TIME, SO TOOK MULTIPLE TRIES TO GET IT INTO GEAR. AFTER FINALLY GETTING INTO GEAR COULDN'T GO FASTER THAN 40. MADE IT TO NEXT TOWN AND CALLED TOW TRUCK. THEY INSTALLED NEW TRANSMISSION AND IT DIDN'T EVEN WORK COMING OUT OF SHOP. THEY INSTALLED ANOTHER TRANSMISSION AND IT IS ALSO NOT WORKING RIGHT, AND STARTING TO SHIFT HARD. THIS IS ONE DAY AFTER GETTING CAR BACK...

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - OREFIELD, PA

    I HAVE THE 9 SPEED TRANSMISSION. WHEN THE VEHICLE SHIFTS FROM 1ST TO 2ND THERE IS A DEFINITE WOBBLE THAT CAN BE FELT IN THE VEHICLE. AND WHEN THE VEHICLE DOWNSHIFTS FROM 2ND TO 1ST DURING A STOP, THE VEHICLE FREQUENTLY LUNGES FORWARD WHEN THE SHIFT OCCURS. I HAVE TO BE SURE I AM HOLDING THE BRAKE VERY TIGHTLY TO PREVENT THE LUNGE. BOTH THE WOBBLE AND THE LUNGE FEELING HAPPEN FREQUENTLY, THE LUNGE IN PARTICULAR IS CONCERNING TO ME, THIS IS A 2015 VEHICLE! I HAVE DISCUSSED THIS WITH MY DEALER AND HE INDICATED JEEP IS AWARE OF THE ISSUE, I SURE HOPE THEY PLAN TO DO SOMETHING ABOUT THIS.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - WASHINGTON, IL

    MY TRANSMISSION KEEPS SLIPPING ON OUR BRAND NEW CHEROKEE WE SAVED UP FOR! ENGINE LIGHT KEEPS COMING ON AND IT JERKS A LOT WHEN TRYING TO SLOW DOWN. GETTING INTO TO CAR DEALER ASAP! I'M SO UPSET AND SCARED TO DRIVE MY TWO LITTLE KIDS IN THIS CAR NOW THAT I THINK I KNOW WHAT THE ISSUE IS. WHETHER THEY FIX THIS OR NOT. I DON'T TRUST THIS CAR NOW.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - NEW RICHMOND, WI

    THE JEEP HAS A WOBBLE OR SHIMMY BETWEEN 11 AND 17 MPH THAT IS VERY SIGNIFICANT. SEEMS TO HAPPEN AFTER THE JEEP HAS BEEN DRIVEN AND IS WARMED UP. I HAVE 3200 MILES ON THIS VEHICLE AND THIS PROBLEM WAS NOTICED WHEN THE JEEP HAD ABOUT 500 MILES ON IT. I AM BEING TOLD ITS THE FRONT AXLE SHAFTS THAT ARE SUPPOSEDLY ON ORDER. HOWEVER, I AM ALSO BEING TOLD IT COULD WEEKS TO MONTHS TO GET THE PARTS IN.

    Source: NHTSA WEB SITE
  • 2015 JEEP CHEROKEE
    - BATH, PA

    VEHICLE FLUTTERS OR SHIMMYS BRIEFLY UPON ACCELARATION FROM A STOP POSITION. UNSURE IF THIS IS ENGINE TRANSMISSION OR WHEELS.

    Source: NHTSA WEB SITE