2015 JEEP CHEROKEE Complaints

BACKED OUT OF BUSINESS DRIVEWAY ONTO BUSY STREET AND PLACED VEHICLE INTO DRIVE, AS I DEPRESSED THE GAS PEDAL THE EMERGENCY PARKING BRAKE APPLIED ITSELF AND VEHICLE STAYED IN PLACE FOR SEVERAL SECONDS UNTIL BRAKE RELEASED ITSELF. NEARLY GOT REAR ENDED BY APPROACHING TRAFFIC FROM REAR. THIS HAS HAPPENED SEVERAL TIMES AND COULD BE A LIFE THREATENING SITUATION. *TR

1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. *TR

SHORTLY BEFORE REACHING HER DESTINATION, THE DRIVER OF OUR VEHICLE SMELLED AN ODOR, BUT COULDN'T DETERMINE WHAT IT WAS. SHE CONTINUED ONTO HER DESTINATION AS IT WAS JUST UP THE STREET. SHE PARKED THE VEHICLE AND WAS PREPARING TO EXIT. BEFORE SHE COULD EXIT THE VEHICLE, A WITNESS SAW SMOKE COMING FROM UNDER THE VEHICLE. SHE QUICKLY EXITED THE VEHICLE AND SAW THE SMOKE. THE SMOKE THEN TURNED BLACK AND SHE SAW FLAMES. THE VEHICLE THEN BURST INTO FLAMES. *TR

10NOV14 RETURNED THE CAR TO THE DEALER FOR P56 RECALL.24NOV14 MIL TURNED ON WHILE DRIVING W/ 1099 MILES. RETURNED CAR TO A DEALER IN THOUSAND OAKS.TECH RESETS MIL & ERASED CODES. 4MAR15 MIL TURNED-ON AGAIN W/ 4375 MILES ON THE CAR. I WAS DRIVING IT ON THE FREEWAY THEN IT STARTS TO LUNGE & SKIP GEAR, DEPRESSED THE ACCELERATION PEDAL & WOULDNT ACCELERATE & WAS BLESSED I DIDNT GET INTO AN ACCIDENT & MADE IT HOME SAFE.TRANS TEMP REACHED OVER 258 DEG, DOESNT ACCELERATE PROPERLY & LUNGES ALL THE TIME.EVERYTIME THE GEAR IS SHIFTED IT TAKES 5 SEC TO ENGAGE & LUNGES AGAIN W/ VERY LOUD KNOCKING SOUND AFTER IT ENGAGES.ERROR CODES SHOWED UP ON THE READER: U1504 INTAKE CONTROL MODULE MAL, P061B INTERNAL CONTROL MODULE CALCULATION PERFORMNCE, U0140 LOST COMM W/ BODY CNTRL MODULE, P07D9, P10A1 ABNORMAL OIL PUMP VOLT/OVRHEAT, & P1DAF.I DIDNT DRIVE THE CAR AFTER THAT & CALLED UP NEAREST DEALER IN VENTURA CA.ADVISOR SCHEDULED AN APPOINTMENT AFTER TELLING THEM WHAT HAPPENED.16MAR15, BROUGHT THE CAR TO THE DEALER IN VENTURA TO HAVE IT INSPECTED W/ THE PROBLEMS THAT I HAVE PROVIDED & LEFT THE CAR W/ 4375 MILES.17MAR15 ADVISOR INFORMED ME THAT TRANNY NEEDS TO BE REPLACE.25MAR15 I CONTACTED JEEP CHAT ONLINE & WAS ASSIGNED A CASE NUMBER.1APR15, RECEIVED THE CAR BACK W/ A NEW TRANNY INSTALLED.4APR15 THE CAR STARTED TO LUNGE AGAIN SLOWING DOWN & TRIES TO ACCELERATE BY ITSELF.SHIFTING OF GEAR TAKES 3 SEC TO ENGAGE, LUNGES & A VERY LOUD KNOCKING SOUND WILL ALSO BE HEARD AGAIN.AIRBAG LIGHT CAME ON & ERROR CODE U0140 SHOWED UP AGAIN.CAR WAS UNUSABLE AGAIN & WASNT SAFE TO DRIVE.SCHEDULED AN APPOINTMENT AGAIN W/ THE DEALER.6APR15, RETURNED THE CAR TO DEALER TO BE INSPECTED W/ PROBLEMS THAT I HAVE MENTIONED W/ 4808 MILES.AS OF TODAY 20APR15, CAR STILL IN THE STATE OF UNUSABLE CONDITION & UNSAFE TO BE DRIVEN.I HAVENT GOT IT BACK FROM THE DEALERSHIP REPAIRS.NO RESOLUTIONS HAVE BEEN MADE YET BY CHRYSLER CO. *TR

I WAS TURNING INTO MY DRIVEWAY AND SLOWED DOWN BEFORE HITTING THE SLOPE, WHEN I PRESSED THE GAS PEDAL TO GO UP THE DRIVEWAY THE ENGINE REVVED UP BUT THE CAR DIDN'T ACCELERATE. AFTER ABOUT A SECOND THE CAR JERKED AND SPED UP FASTER THAN NORMAL TO WHERE I HAD TO SLAM ON MY BREAKS TO AVOID HITTING THE GARAGE DOOR. *TR

THE VEHICLE IS A 3.2 L ENGINE EQUIPPED WITH STOP/START. WHEN I STOPPED AT A TRAFFIC LIGHT AFTER DRIVING ABOUT 45 MINUTES WITH NO INCIDENTS, THE STOP/START SYSTEM DISABLED. WHILE CONTINUING ONTO THE HIGHWAY THE TRANSMISSION REMAINED IN A LOWER GEAR AND THE TACHOMETER WAS ABOUT 4500 AT 50MPH. IT WAS SHIFTING ERRATICALLY AT THIS POINT. TURNING THE ENGINE OFF RESET IT. IT DROVE NORMALLY FOR 5 MINS THEN THE SAME ISSUE OCCURRED. I WENT TO THE DEALERSHIP THE FOLLOWING DAY AND FOUND I NEED THE 9 SPEED TRANSMISSION REPLACED. *TR

THE SERVICE TRANSMISSION MESSAGE APPEARED ON THE DASH INFORMATION SCREEN. I WAS ON A HIGHWAY, DRIVING 60 MPH. IT FELT AS THOUGH THE CAR WAS SLOWING DOWN AND UNRESPONSIVE TO MY ATTEMPT TO ACCELERATE. ONCE I EXITED THE HIGHWAY, THE CAR DIDN'T RESPOND TO ATTEMPTS TO ACCELERATE WHEN LIGHT TURNED GREEN. IT FELT AS THOUGH IT WERE COASTING. I CAME TO A STOP AND REQUIRED A TOW TRUCK TO GET THE VEHICLE BACK TO DEALERSHIP SERVICE DEPARTMENT. I WAS LATER TOLD THERE WOULD BE A LIKELIHOOD OF NEEDING A NEW TRANSMISSION. SOMETHING WITH REGARD TO THE 8TH GEAR NOT ENGAGING DUE TO SOME ISSUE WITH THE SOLENOID. THAT ISSUE IS WHAT CAUSED THE GEAR TO NOT ENGAGE. ACCORDING TO THE PRE-ASSESSMENT BY THE SERVICE DEPARTMENT. THE SERVICE ADVISOR INDICATED THIS WAS A FAILURE THAT JEEP IS FAMILIAR WITH. PRIOR TO TODAY, I HAD EXPERIENCED A SENSATION OF THE VEHICLE TRYING TO ACCELERATE WHEN THE GAS PEDDLE WASN'T BRING DEPRESSED. WHEN ATTEMPTING TO DECELERATE, IT WOULD ATTEMPT TO LUNGE FORWARD AGAINST MY ATTEMPTS TO BRAKE. *TR

AFTER DOING THE JEEP CHEROKEE POWER TRAIN RECALL FOR THE TRANSMISSION MY CAR WOULD ONLY DRIVE FROM A FLAT SURFACE TO A HILL AT 20 MPH AND THEN DRIFT SLOWLY DOWN SPEED WISE. AFTER GETTING TO A FLAT SURFACE I WAS ABLE TO GET THE CAR UP TO A SPEED OF 40 MPH AND THEN LET OFF THE GAS AT WHICH TIME THE CAR STARTED TO GRAB AND SLOW QUICKLY BY 10 MPH AND THE RPMS WENT FROM 4 TO 1 AND THERE WAS A HUGE BANG UNDERNEATH MY CAR. TOOK THE CAR TO GET SERVICED BASED ON THE CHECK ENGINE LIGHT SAYING FOR A START STOP SYSTEM FAILURE (2ND CHECK ENGINE LIGHT FOR THIS PROBLEM). THE DEALER TOLD ME THAT THE NEW RECALL WOULD HAVE TO TAKE TIME ON THE COMPUTER TO READAPT TO DRIVING TENDENCIES OF THE DRIVER ACCORDING TO JEEP BUT WOULD BE HAPPY TO TEST DRIVE IT FOR ME. IN A MATTER OF 30 MINUTES I WAS GIVEN A CALL THAT I HAD A TRANSMISSION FAILURE AND NEEDED A NEW TRANSMISSION. I WAS GIVEN A RENTAL NO OTHER INFORMATION AND SENT ON MY WAY. I THINK TO ONLY HAVE 2600 MILES ON A 2015 JEEP CHEROKEE THAT I BOUGHT IN NOVEMBER IS A SHAME AND JEEP AND CHRYSLER SHOULD BE ASHAMED. TALKING ABOUT A $30,000 CAR TO HAVE TO HAVE A NEW TRANSMISSION INSTALLED AT ONLY 2600 MILES MAKES ME WORRIED WHEN MY BUMPER TO NUMBER EXPIRES WHAT COULD I HAVE TO REPLACE TO KEEP IT ON THE ROAD. *TR

MY CHEROKEE HAS BEEN HAVING TRANSMISSION PROBLEMS SINCE I BOUGHT IT IN NOVEMBER. AT FIRST I WAS TOLD THAT IT WAS JUST THE TRANSMISSION LEARNING HOW TO SHIFT BUT THEN IT KEPT SHIFTING ROUGHER AND ROUGHER. I BROUGHT IT IN WHEN I GOT THE OIL CHANGED, EXPRESSED MY CONCERNS, THEY DID THE RECALL, THE PROBLEM WASN'T FIXED. THEN THEY RE-CALIBRATED IT AND THAT DIDN'T FIX THE PROBLEM. NEXT THEY REPLACED THE ENTIRE TRANSMISSION, UNFORTUNATELY I'M HAVING THE SAME ISSUES. THE CAR NOW HAS 8,800 MILES AND IT STILL DOESN'T RUN RIGHT. I SPENT 30 THOUSAND ON A VEHICLE AND I HAVE SPENT WEEK AFTER WEEK BACK AND FORTH TO THE DEALERSHIP. I ALSO HAVE FILED A LEMON LAW CLAIM BUT AS USUAL CHRYSLER IS SLOW TO RESPOND. THIS TRANSMISSION SHOULD NEVER HAVE BEEN RELEASED. IT'S NOW AT THE POINT WHERE THE VEHICLE JERKS SEVERELY SOMETIMES WHEN IT SHIFTS. *TR

INTERIOR DOOR HANDLES ON THIS JEEP ARE FAULTY AND BREAK WITH ONLY NORMAL USE. I CALLED JEEP AND THEY SAID $400 A DOOR PANEL PLUS LABOR AND THEY CAN'T JUST FIX DOOR HANDLE THEY SAID WHOLE PANEL HAS TO BE REPLACED. THE TWO IN FRONT ARE COMPLETELY BROKE AND BACK TWO HAVE CRACKS. I WENT ONLINE WITH THIS ISSUE AND FOUND OUT THERE ARE THOUSANDS OF OTHERS LIKE ME IN THIS SITUATION. BECAUSE OF THIS COST IN REPAIRS I FEEL LIKE JEEP HAS PUT ME IN A UNSAFE SITUATION FOR MY FAMILY. THE JEEP IS A SPORT LIMITED AND IS FLAWLESS IN CONDITION, EXCEPT FOR THESE DOOR HANDLES. A RECALL NEEDS TO BE MADE BEFORE SOMEONE GETS STUCK IN THERE JEEP DURING AN ACCIDENT AND CAN'T GET OUT BECAUSE OF A BROKEN DOOR HANDLE. BECAUSE OF ALL THE FORUMS ON THIS ISSUE MY FAMILY AND I ARE DRIVING ARE OTHER VEHICLE AS MUCH AS POSSIBLE UNTIL I CAN FIGURE OUT HOW TO GET THIS PROBLEM FIXED. I AM HOPING I DO NOT HAVE TO SELL THIS RIG BECAUSE OF BROKEN DOOR HANDLES , BUT WITH A BABY IN BACK I AM NOT FEELING LIKE JEEP IS LOOKING OUT FOR THE TRUE SAFETY OF THERE CUSTOMERS AT THIS POINT IN TIME. *TR