2015 JEEP CHEROKEE Complaints

I WAS DRIVING ON HIGHWAY 18, MY SPEED WAS AROUND 25-30 MPH WHEN ALL OF A SUDDEN I HEARD A LOUD EXPLOSION NOISE AND ALL THE AIR BAGS ON THE SEATS AND ROOF HAD DEPLOYED (8 AIR BAGS). I AND THE PERSON WITH ME RECEIVED BRUISES A, HURT SHOULDER AND WRIST. I TOOK THE CAR BACK TO THE DEALER SO THEY COULD FIX THE ISSUE AND THEY DID NOT WANT TO TAKE RESPONSIBILITY FOR WHAT HAD HAPPENED. I'M SUBMITTING THIS COMPLAIN ABOUT THIS CAR (CHRYSLER CORP.) AND HOPING THAT SOMEONE MAY HELP ME. THANK FOR YOUR ATTENTION. *TR

THE TRANSMISSION WHICH IS 9 SPEED/AUTOMATIC (6 CYLINDER) FEELS LIKE IT GRINDS TO CHANGE AND IT JERKS QUICKLY WHEN IT DOES. THE RPM'S ALSO GO VERY HIGH AS TO SUGGEST THE GEARS ARE STICKING, NOT SHIFTING. I DRIVE ONLY 9 MILES EACH WAY TO WORK AND I AM TOTALLY FRUSTRATED BY THE TIME I GET THERE. THE CAR HAS ONLY 1400 MILES. PLEASE, HELP. *TR

STARTED THE CAR AND SEVERAL WARNING LIGHTS WERE ON CHECK TRANSMISSION, SERVICE PARKING BRAKE CALLED THE DEALER & WERE TOLD IT WAS SAFE TO DRIVE AS LONG AS THE LIGHTS WERE NOT BLINKING.LIGHTS WERE NOT BLINKING DROVE TOWARD THE CLOSEST DEALER (WE WERE ON VACATION) WE WERE TOLD BY THE DEALER THE CAR MAY RESET ITSELF AND AFTER A FEW MINUTES OF DRIVING LIGHTS WENT OUT #2INCIDENT - JAN 7, 2015 STOPPED AT A LIGHT AND CHECK TRANSMISSION, SERVICE PARKING BRAKE CAME ON AGAIN, RPM 'S WERE HIGH BUT THE CAR WOULD ACCELERATE SLOWLY CALLED THE DEALER AND DROVE IT IN. TWO DAYS LATER WILL DRIVING THE CAR WARNING LIGHTS COME ON THE CAR CUTS OUT ON ME IT HAS POWER BUT THE CAR WILL NOT ACCELERATE. COASTED TO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND ON THE LIGHTS WERE STILL ON THE CAR WAS ABLE TO ACCELERATE. PULLED INTO A PARKING LOT. AFTER AN HOUR I STARTED THE CAR, THE CHECK ENGINE LIGHT WAS ON SO I PROCEEDED HOME. AT A LIGHT THE CAR LUNGED FORWARD ( I HAD MY FOOT ON THE BRAKE) THE CAR WOULD NOT ACCELERATE. AFTER TURNING THE CAR OFF AND THEN ON THE CAR STILL HAD IT WARNING LIGHTS ON THE RPM'S WERE HIGH AND THE CAR WOULD NOT ACCELERATE PROPERLY. I WAS TOLD THERE WERE PROGRAM ERRORS AND THE CAR WAS FIXED. MARCH 17 THE CAR STARTS MAKING A HUMMING SOUND. MARCH 18 ON THE WAY TO THE DEALER I STOPPED AT IN INTERSECTION STARTED TO ACCELERATE AND ALL THE LIGHTS CAME ON AND THE CAR JUST CUT OUT ON ME. I WAS STRANDED IN AN INTERSECTION. CALLED THE DEALER WHO TOLD ME TO TURN IT OFF THEN ON, WHICH I DID THE CAR MOVED SLIGHTLY RPM'S WERE HIGH, CAR WAS NOT ACCELERATING PROPERLY. THE CAR VIOLENTLY JERKED WHEN I ENGAGED INTO PARK OR DRIVE. .I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD. CAR IS AT THE DEALER AND HAS BEEN THERE FOR 8 DAYS. I FEEL THE CAR IS UNSAFE TO DRIVE AND I AM FRIGHTENED FOR MY SAFETY AND MY FAMILY.UNDER OHIO LAW IT HAS MET THE STANDARDS OF THE LEMON LAW. *TR

MY 2015, BRAND NEW JEEP HAS BEEN ACTING SLUGGISH, WITH A DELAY IN SHIFTING, POOR HIGHWAY PICKUP FOR A FEW WEEKS. MY 17 YEAR OLD DAUGHTER DROVE IT A LONG DISTANCE AND COMPLAINED OF SIMILAR ISSUES. WHILE DRIVING TO MEET A FRIEND THE CAR BEGAN TO LOOSE POWER ON THE HIGHWAY, THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS. I MANAGED TO COAST TO AN EXIT RAMP WHERE I WAS UNABLE TO DRIVE THE CAR. THE ENGINE WAS RUNNING BUT WOULD NOT MOVE. I HAD THE CAR TOWED TO THE NEAREST DEALER AND IT HAS BEEN 3 DAYS AND THEY STILL CANNOT DIAGNOSIS THE PROBLEM OTHER THAN SAYING IT IS TRANSMISSION RELATED. THEY RAN THE SOFTWARE UPDATE BUT STILL EXPERIENCE THE SAME PROBLEM. THIS IS AN EXTREMELY DANGEROUS AND I WAS FORTUNATE TO BE IN A SAFE AREA, DURING THE DAY WHEN THIS OCCURRED. *TR

AFTER 8 PRIOR SERVICE VISITS IN THE ABOUT 3 MOS I HAD OWNED MY JEEP, I HAD TO HAVE MY TRANSMISSION REPLACED DUE TO UNINTENDED ACCELERATION, SURGES/LUNGING WHEN BRAKING, RPM SPIKES AND CHECK ENGINE LIGHT COMING ON. DURING THE REPLACEMENT OF MY TRANSMISSION, CHRYSLER CAME OUT WITH AN TRANSMISSION FLASH UPDATE TO THE JEEP AND IT WAS APPLIED TO MY NEW TRANSMISSION. AS I GOT TO DRIVE THE JEEP WITH THE NEW TRANSMISSION, I STARTED TO FIND ISSUES WHERE I WOULD PRESS THE GAS AND THE JEEP WOULD DRIFT FORWARD BEFORE IT WOULD ENGAGE IN GEAR. IT CAUSED A COUPLE CLOSE CALLS OF PANIC WHEN I REALIZED THERE WAS CARS GETTING CLOSE TO ME. I WAS ALSO EXPERIENCING LACK OF PICK UP AFTER I ACCELERATED TO AT LEAST 3RD GEAR AND THEN SLOWED DOWN. IT WAS VERY DIFFICULT TO MAKE IT UP SMALL HILLS. I THEN REALIZED THE JEEP WAS NOT DOWNSHIFTING FROM 3RD GEAR UNLESS YOU CAME TO A COMPLETE STOP, SO YOU IN ESSENCE ARE STARTING OUT IN 3RD GEAR ON ROLLING STOPS, AND SLOW SPEEDS. THIS HAS CAUSED A SAFETY ISSUE WITH ALMOST BEING REAR ENDED. I HAVE TAKEN THE JEEP IN 3 TIMES WITH THIS COMPLAINT. ON MY 3RD VISIT, I TOOK MY COMPLAINT TO THE DEALER AND RODE WITH A SHOP MANAGER. WHEN WE EXPERIENCED THIS ISSUE, HE STATED THE JEEP WAS DRIVING AS INTENDED. I SAID I DON'T THINK ANYONE IS DESIGNING A TRANSMISSION THAT DOES NOT DOWNSHIFT SO YOU ARE STRUGGLING TO ACCELERATE IN LOW SPEEDS BECAUSE YOU ARE BOGGED DOWN IN 3RD GEAR. I MADE A COMPLAINT WITH MY JEEP CASE MGR. MY JEEP CASE MGR GOT THE REGIONAL MGR INVOLVED AND AFTER WORKING WITH THE DEALER, HE SAID THERE IS NO CHANGE THEY CAN MAKE TO THE TRANSMISSION, IT IS SHIFTING AS DESIGNED I HAD OTHERS WITH JEEPS CHEROKEE'S COMPLAIN ABOUT THE SAME ISSUE. JUST BECAUSE THEY MAY HAVE "DESIGNED" THE TRANS TO NOT SHIFT INTO 2ND GEAR DOES NOT MEAN THAT IT ISNT A SAFETY ISSUE. JEEP WILL NOT ADDRESS THIS OBVIOUS SAFETY ISSUE. *TR

2015 JEEP CHEROKEE PURCHASED 2-24-15 WITH 8 MILES ON IT. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD TO CHECK TRANSMISSION. CAR NEEDED BRAND NEW TRANSMISSION AFTER 2 DAYS. TWO WEEKS AGO, THE TIRE PRESSURE LIGHT CAME ON. BACK DRIVER'S SIDE TIRE KEEPS LOSING PRESSURE. ON 3-20-15 COMPUTER WENT OUT. I HAD NO CAMERA, NO RADIO, NO HEAT CONTROLS, NO IPOD PLAYER. *TR

3RD TIME WHERE LOSS OF POWER & SERVICE TRANSMISSION LIGHT & CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPT ADVISED THERE IS A RECALL ON THE TCM & PCM SOFTWARE, THEY DID UPDATE ON FRIDAY & ALSO ADVISED MY JEEP WAS GIVING ERROR P0711-0 CODE WHICH IS TRANSMISSION TEMP SENSOR. THEY DID NOTHING TO ADDRESS THAT, JUST UPDATED SOFTWARE & CLEARED CODES. NEXT DAY WHILE DRIVING, SAME ISSUES & LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. ONLY 3500 MILES, BOUGHT BRAND NEW IN OCT, 2014. *TR

THE VEHICLE WAS IN PARK AND STARTED. ALL OF THE VEHICLE WARNING DISPLAYS TURNED ON INCLUDING THE CHECK ENGINE. THIS VEHICLE IS PRACTICALLY BRAND NEW AND THIS SHOULD NOT HAPPEN. I ALSO HAD SIMILAR PROBLEMS WITH A 2011 MODEL. VEHICLE SENSORS ARE ALSO GIVING ERRONEOUS READINGS. *TR

WHEN I TURNED THE CAR ON THE ENGINE LIGHT CAME ON AND I BROUGHT IT THE DEALER IMMEDIATELY. THEY TOLD ME THE CAR NEEDS A NEW TRANSMISSION. *TR

A FEW WEEKS AFTER I PURCHASED THIS JEEP 2015 CHEROKEE, I NOTICED THAT UPON DECELERATION AND BRAKING, AS THE TRANSMISSION WENT FROM ONE GEAR TO A LOWER GEAR, THE CAR WOULD ACCELERATE IN THE LOWER GEAR, LUNGING THE CAR FORWARD. THOUGH THIS HASN'T CAUSED AN ACCIDENT, I BELIEVE IT COULD IN CERTAIN SITUATIONS. I HAVE TAKEN THE VEHICLE TO THE CHRYSLER DEALERSHIP TWICE NOW. THE FIRST TIME THEY RELOADED THE COMPUTER SOFTWARE; THEY TOLD ME THAT IT HAD THE LATEST SOFTWARE, BUT THEY RELOADED IT JUST TO MAKE SURE THERE WERE NO ISSUES. THE PROBLEMS ACTUALLY GOT WORSE WITH THE RELOADED SOFTWARE. THE TRANSMISSION WILL ALSO "CLUNK" FROM TIME TO TIME WHEN CHANGING GEARS, EVEN WHEN I AM STOPPED AND CHANGE FROM DRIVE TO REVERSE, REVERSE TO PARK, OR DRIVE TO PARK. *TR