2015 JEEP CHEROKEE Complaints

AFTER A SIMPLE FIRST REQUIRED SERVICE OF AN OIL CHANGE, THE ENGINE LIGHT CAME ON. WE LEARNED THAT THIS ENGINE LIGHT COMING ON WAS THE RESULT OF THE DEALERSHIP SERVICE DEPARTMENT PERFORMING A RECALL CAMPAIGN SERVICE TO REPROGRAM THE TRANSMISSION AND POWERTRAIN CONTROL MODULES. THE CAMPAIGN TO REPROGRAM THE TRANSMISSION CONTROL MODULES WAS COMPLETED, WITHOUT OUR KNOWLEDGE, DURING THE TIME THE VEHICLE WAS IN FOR THE OIL CHANGE. THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP TWICE MORE IN TWO DAYS TO "FIGURE OUT" WHY THE ENGINE LIGHT WAS COMING ON. THE DEALER IS NOW REPLACING THE ENTIRE TRANSMISSION. *TR

TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DECELERATING IN ORDER TO COME TO A STOP, THE VEHICLE WOULD EXPERIENCE UNINTENDED ACCELERATION AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE TRANSMISSION SOFTWARE WAS UPDATED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TRANSMISSION A SECOND TIME AND UPDATED THE SOFTWARE BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.

WHEN BRAKING TO A STOP THE VEHICLE SUDDENLY ACCELERATES LAUNCHING IT FORWARD WITH THE BRAKE APPLIED.THE TRANSMISSION SLAMS INTO 1RST GEAR JUST BEFORE COMING TO A STOP AFTER THAT MAKING THE VEHICLE SLIDE TO A STOP. THE PROBLEM CONTINUED TO GET WORSE. WAS TOLD BY DEALER ON 2/10/ 2015 THAT SURGE WAS INHERENT IN THESE VEHICLES WITH THIS TRANS MISSIONS. THERE ARE NO CHECK ENGINE LIGHTS ON OR WARNING LIGHTS FOR THIS PROBLEM.WE HAVE BEEN PUSHED TROUGH INTERSECTIONS IN FRONT OF LOGGING TRUCKS AND NARROWLY MISSED GETTING HIT ,THE LAST TIME WE HIT A SNOW BANK ACROSS THE ROAD AT A 3 WAY STOP AND DAMAGED THE FRONT SPOILER WHEN WE BOUNCED OFF. THE 2ND PROBLEM IS THE COMPLETE LOSS OF POWER WITH THE ENGINE RUNNING,IT WILL STOP GOING FORWARD AT ANY SPEED AND WILL NOT ACCELERATE EVEN TO THE FLOOR. THE ENGINE REMAINS RUNNING BUT THERE IS NO GO.THE ONLY WAY TO GET GOING IS TO STOP,TURN OFF IGNITION AND RESTART. THEN IT WILL ONLY GO A FEW MILES AND DO IT AGAIN.THE SERVICE TRANSMISSION LIGHT COME ON WHEN THIS HAPPENS.WE LOST POWER AT AN OFF/ ENTRANCE RAMP ON THE FREEWAY AND COULD NOT GET OUT OF THE WAY ON AN OVERPASS WITH NO SHOULDER AS IT WAS BANKED WITH SNOW.AGAIN WE NARROWLY MISSED BY LARGE TRUCKS AND OTHER VEHICLES. THAT WAS THE FIRST TIME THIS PROBLEM STARTED AND FOUND OUT YOU HAVE TO SHUT THE VEHICLE OFF TO REGAIN POWER,BUT THAT ONLY LAST FOR 10 MINUTES OF DRIVING TILL IT DOES IT AGAIN.THE VEHICLE WAS TAKEN TO DON'S AUTO CLINIC IN CADILLAC MICHIGAN MARCH 2ND, THEY CALLED AND DID A COMPUTER RECALL UP DATE AND TOOK IT FOR A TEST DRIVE AND IT LAUNCHED THE TECH THROUGH AN INTERSECTION ALSO . THERE WERE NO CODES FOR THE INCIDENT AND THEY HAVE CONTACTED CHRYSLER ABOUT THE PROBLEM. I TOLD THE VEHICLE IS DANGEROUS AND CAN NOT BE DROVE SAFELY. THE LAST INCIDENT HAPPENED ON 3/1/2015. *TR

I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATION WHEN THE GAS PEDAL IS DEPRESSED CAUSING IT TO SUDDENLY LEAP INTO MOTION RISKING HITTING A CAR IN FRONT OF YOU IN CITY TRAFFIC (I LIVE IN LOS ANGELES ? THIS IS PARTICULARLY CONCERNING) OR A WALL BEHIND YOU (I BACK INTO MY PARKING SPACE). WHEN PARALLEL PARKING OR IN A 3 POINT SCENARIO (D-R-D) THE CAR, ALTHOUGH CLEARLY PLACED IN THE REVERSE THE CAR WILL ROLL FORWARD BEFORE REVERSING. OFTEN PUTTING THE CAR IN REVERSE, WAITING SEVERAL SECONDS (4 TO 5) BEFORE RELEASING THE BREAK WILL DO THE TRICK BUT JUST AS OFTEN, IT MAKES NO DIFFERENCE. GEAR TRANSITIONS ARE SLOPPY. THIS CAR DOES NOT SHIFT IT LUNGES. I'M SURPRISED THE [XXX] THING DOESN'T BITE ALTHOUGH IT TRIES. I THOUGHT THESE WERE MY PET PEEVES BUT IT APPEARS I AM NOT ALONE. I WISH I HAD READ THESE EARLIER COMPLAINTS. I WOULD HAVE RETURNED IT TO POST HASTE. I HATE THIS CAR BUT AM NOT IN THE FINANCIAL POSITION TO BUY ANOTHER. PURCHASED FROM A DEALER 50 MILES AWAY (BEST PRICE) HAS MADE IT DIFFICULT TO TAKE INTO THE DEALERSHIP. I HAVE FINALLY SCHEDULED 2-DAYS OFF FROM WORK TO TAKE IT IN. I WISH I WAS IN THE POSITION TO NOT JUST DROP IT OFF BUT LEAVE IT THERE. IF I HAD THE MONEY I WOULD NOT HESITATE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FOR THE PAST WEEK MY 2015 JEEP CHEROKEE HAS BEEN AT THE DEALERSHIP; CONTINUOUS SCREEN/RADIO MALFUNCTIONING/ UNINTENDED CAR ACCELERATION/ COMPUTER SYSTEM MALFUNCTION, ETC. I WAS TOLD BY THE SERVICE MANAGER THAT THEY HAVE NO CLUE WHY MY VEHICLE IS NOT FUNCTIONING CORRECTLY OR ACCEPTING THEIR SEVERAL ATTEMPTS TO 'UPDATE' MY VEHICLES SYSTEM TO CORRECT THE VARIOUS PROBLEMS. THE MANAGER WENT ON TO TELL ME HOW MY CAR IS "REJECTING" THE NEW PART THEY TRIED TO INSTALL. I DID NOT KNOW VEHICLES HAD THE ABILITY TO 'REJECT' MECHANICAL PARTS. HE SAID THEY HAD TO CONTACT CHRYSLER TO FIND OUT HOW TO FIX MY VEHICLE; I TRULY THOUGHT THE "CHRYSLER" DEALERSHIP WAS CHRYSLER AND MECHANICS THERE WERE TRAINED TO FIX ALL OF CHRYSLERS VEHICLES, SHAME ON ME. AT THIS POINT I AM TRULY AFRAID TO DRIVE THE TRUCK, ESPECIALLY WITH THE CHRYSLER DEALERSHIP NOT KNOWING HOW TO REPAIR THE VARIOUS PROBLEMS WITH A 2015 MODEL. I ALSO NOTICED THE JEEPS STARTING WITH 1C4PJ SEEMS TO HAVE ALL THE PROBLEMS. WITH CHRYSLER NOTICING IT AS WELL, WHY NOT JUST REPLACE THE JEEPS SOLD IN THAT BATCH? *TR

I NOTICED MY MOTOR WAS SURGING(REFINE UP) WHEN I WOULD BREAK AND THEN EVENTUALLY BREAK WHEN I CONTINUED TO BREAK. SO I TOOK TO STETLER DODGE YORK PA AND THE SAID THEY WEREN'T SURE BUT THERE WERE FLASH UPDATES THAT NEEDED DONE IN REGARDS TO THE TRANSMISSION SO THEY NEEDED TO KEEP THE JEEP. THEY KEPT THE JEEP CALLED AND SAID THE TRANSMISSION MODULE NEEDED REPLACED SO THEY REPLACED. I PICK UP THE CAR DRIVE IT LESS THAN 5 MILES AND THE AUTO SHUT DOWN ALARM STARTED GOING OFF AND THE CHECK ENGINE ALAR, WENT OFF. THE CAR THEN BEGINS TO REV AND WILL NOT SHIFT ITS AT 40 MPH AND AT 5 RAMS. THE AUTO START NO LONGER WORKS ECT... THIS IS A BRAND NEW CAR I AM PAYING FOR AND WHEN I TAKE IT FOR THESE ISSUES THEY NOW TELL ME THE TRANSMISSION NEEDS REPLACED. THIS IS RIDICULOUS. THIS CAR IS TURNING INTO A LEMON QUICK. TWICE IN THE SHOP AND OWN IT LESS THAN 3 MONTHS. *JS

2015 JEEP CHEROKEE 2.4L. JEEP HAS LESS THAN 200 MILES. CAR WAS BROUGHT IN FOR SERVICE DUE TO SUDDEN ACCELERATION WHILE DECELERATING AT APPROXIMATELY 25 MPH. CAR WOULD SLIGHTLY ACCELERATE AND THE RPM'S WOULD JUMP FROM AROUND 1400 TO 2000 WITHOUT MY FOOT ON THE GAS PEDAL. DEALER SERVICE DEPARTMENT HAD THE CAR FOR 1.5 DAYS AND SAID THAT I HAD THE MOST RECENT "FLASH" AFTER DRIVING OFF THE LOT THE ISSUE STILL EXISTS. CAR WILL LUNGE/ACCELERATE AND RPM'S JUMP WHILE DECELERATING AND FOOT IS OFF THE GAS PEDAL. *TR

2015 JEEP CHEROKEE LATITUDE. FWD 2.4L ENGINE. CAR SHIFTED EXTREMELY HARD AT LOW SPEEDS/GEARS. CAR WOULD LUNGE AND ACCELERATE WHILE CAR WAS DECELERATING. ACCELERATION AND LUNGING/SHIFTING WAS OCCURRING WHILE FOOT WAS OFF THE GAS PEDAL. *TR

AFTER SITTING AT THE DEALERSHIP FOR THE MOST PART OF MY DAY, I LEFT WITH THE SAME PROBLEM AS I CAME TO GET FIXED. HOWEVER, IN ADDITION TO MY RADIO NOT FUNCTIONING; WHICH WAS SUPPOSED TO BE FIXED AFTER THIS MY SECOND UPGRADE IN 2 WEEKS, THERE WAS THE ADDITIONAL MATTER OF MY ENGINE LIGHT COMING ON AS I LEFT THE DEALERSHIP FROM HAVING MY RADIO 'FIXED'. SO I FIND MYSELF BACK AT THE DEALERSHIP TODAY FOR MY RADIO THAT WAS NOT FIXED THE YESTERDAY AND MY ENGINE LIGHT THAT CAME ON AFTER LEAVING THEM THE DAY BEFORE. WHEN I SPOKE TO THE SERVICE MANAGER, HE SAID THE RADIO IS GETTING ANOTHER UPDATE; APPARENTLY THE UPDATE YESTERDAY AND LAST WEEK WASN'T ENOUGH. ALSO, NOW I NEED THIS DETRIMENTAL ENGINE PART THAT MYSTERIOUSLY WENT BAD OVER NIGHT. HE SAID THEY DON'T HAVE THE PART AND I WILL HAVE TO DRIVE MY CAR WITH THE ENGINE LIGHT ON UNTIL THE PART COMES IN. I INFORMED HIM HOW UNCOMFORTABLE I AM WITH THAT SUGGESTION SINCE MY FIRST VISIT WAS FOR THE RADIO AND THE CAR ACCELERATING BY ITSELF OUT OF NOWHERE. CURRENTLY, I AM IN PRAYER HOPING THE HUMANITY SETS IN AND THEY DON'T SEND ME ON MY WAY IN A VEHICLE THAT IS NOT SAFE TO DRIVE. PRAY FOR ME. *TR

WHILE MY WIFE WAS DRIVING TODAY SHE NOTICED WHEN TRYING TO FIND A PARKING SPOT, THE ENGINE SPEED INCREASED WITHOUT FOOT ON GAS PEDAL, SHE HAD TO HARD BRAKE TO GET VEHICLE TO STOP. I TOOK IT OUT TONIGHT AND AS I WAS IN CITY TRAFFIC THE JEEP WOULD RACE UP TO 2000 RPMS WHEN FOOT WAS ON THE BRAKE. I HAD TO PRESS ON BRAKE HARDER THAN NORMAL TO GET THE VEHICLE TO NOT HIT THE CAR IN FRONT OF ME. CALLED DEALERSHIP TO REPORT PROBLEM. AT THIS POINT I AM SCARED FOR ANYONE IN MY FAMILY TO DRIVE THE VEHICLE. THE SAME THING HAPPENED AT LEAST 4 TIMES ON THE WAY HOME. *TR