2014 JEEP CHEROKEE Complaints

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving on several occasions at various speeds, the vehicle jerked and stalled. The vehicle was able to restart on several occasions; however, on one occasion the vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the EVAP valve, evaporative emissions system leak detection pump, and the vapor canister seal needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to the dealer where it was diagnosed that an unknown part in the EVAP and fueling system needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

2014 Jeep Cherokee with 84,000 miles. I took it to a dealership because it had a clicking noise. They said the PTU, Power Train Unit was going bad and the splines were causing the noise. Apparently this can cause the vehicle to stop moving and will damage the transmission if not replaced. I was told the part is on backorder and may take a few months to get in. Received a quote for over $4,000 to replace the PTU.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to be restarted but the failure persisted. The vehicle was towed to the dealer; however, the vehicle was not diagnosed, but it was stated by the dealer that the engine was repaired. The vehicle was repaired but the failure persisted. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and notified of the failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 69,000. The VIN was not available.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds, there was an abnormal sound coming from the transmission while changing gears. There was no warning light illuminated. The local dealer was not contacted. An appointment with a local independent mechanic was scheduled to inspect the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.

Without any notice my drivers side seatbelt won't retract. Not even a little. It is completely useless. When I looked online I saw that so many people were having this issue that there was possibly going to be a recall/repair. I tried several times to get it to retract even a little but it won't at all.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving on several occasions at various speeds, he observed a clicking noise coming from the front undercarriage of the vehicle. Additionally, the contact stated that he observed a warning chime and the service 4-WD warning light illuminated. The vehicle was taken to an independent dealer where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

Bought 2014 Latitude Apr 5, 2023 Trouble starts with acceleration moving 40 mph suddenly I'm not going anywhere, car is in nuetral but gear shift is still in drive but engine is. Car message says put vehicle in park restart and choose desired action. I'm in the middle of traffic that's moving 40 to 60 mph. This has been ongoing for over a year. I have not had my Jeep for over 340 days since 2023 as it remains in shop.

The emergency control module and wire harness got corroded from water. The brakes engaged and had to be towed to the dealership. Was informed at that time about the parts being corroded and needed to be replaced.

The contact owns a 2014 Jeep Cherokee. The contact stated while leaving the grocery store and attempting to close the liftgate, the liftgate failed to lock as intended. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the failure persisted. The local dealer was contacted; however, no assistance was provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

When I parked, it was fine, no brake problem. The next morning, I pulled out, got 10 feet & realized there was a problem. I saw the parking brake was mysteriously on and hasn't been off since. I've tried the release and resetting the parking brake for service, but the (P) parking brake light is orange, the regular brake light is flashing red, and there's a message that my 4wd is non-functional. I was lucky to get off the street.