2018 JEEP CHEROKEE Complaints

View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP CHEROKEE
    - Omaha, NE

    My Jeep has been randomly stalling while driving in the city. The check engine light came on. I had to tow my Jeep to the dealer. They said it was because of low oil. I just had an oil change 3 weeks ago. The oil life was at 100% when I got the oil changed. When the car started to stall, it said 50% oil life. The dealer found no oil leaks. I have read on here that this has happened to several consumers with the 2018 Jeep Cherokee. Further investigation is needed on this issue.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - Warrenton, VA

    The contact owns a 2018 Jeep Cherokee. The contact stated that while operating the vehicle the message "Service Shifter" was displayed, and the service warning lights illuminated. During the failure, the gear shifter indicator became inoperable, and the driver was no longer able to determine what gear the transmission was in. The cause of the failure was not yet determined. The manufacturer and local dealer were both notified of the failure, but no assistance was offered. The failure mileage was 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP CHEROKEE
    - Nassau, NY

    The electronic parking brake module failed due to corrosion and moisture in the rear driver side inner wheel well where it is mounted causing my parking brake to become stuck thus making the car undriveable. I had to have the car towed to my nearest repair shop, where it sat for 4 weeks due to part back order from dealer. I have had the module replaced and the computer reprogrammed which worked temporarily until the parking brake was engaged again by driving with the door slightly open and the problem came back. It is currently parked in my own driveway unusable.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - Raytown, MO

    My car keeps stopping in the middle of me driving. I've had the car about a year and a half. Today the electric throttle light is flashing and car did not want to go in the middle of a double intersection and highway. Yesterday it read oil pressure.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - Summerville, SC

    Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - Phoenixville, PA

    On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water has been leaking into the trunk and corroded the module and connector. I believe this is related to NHTSA investigation number PE 22-009. A technical service bulletin was issued related to this issue and it appears to be a widespread issue with this make/model.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - St Peters, MO

    The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - Lakeland, FL

    Brake module system in rear left panel got submerged in water and corroded. Ultimately, leaving us with a locked parking brake that we can't disengage.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - Newton, WI

    "Service Shifter" came up once around 36k miles and went away after engine restart. Shifter turns completely red. "Service Shifter" has now come up every time I begin driving. Vehicle has around 42k miles now.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - Murrells Inlet, SC

    Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.

    Source: NHTSA WEB SITE