2018 JEEP CHEROKEE Complaints
View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP CHEROKEE- Cuthbert, GA
While driving down a major highway with speed around 55mph on a busy Friday afternoon, my check engine light came on, which caused my abs light, my traction light, and also my parking brake light to come on. I took the vehicle to the dealer on the 12th, and was told my brakes were fine, I only have 25000 miles on the vehicle at this time. After doing a diagnostic test no code was shown for why the lights are on. I was told to bring the vehicle back so they can perform a full check, which will take perhaps overnight, which is more money for a rental car, because I live over an hour from them, plus a deductible on my warranty. I noticed on reviews for 2018 and 2019 jeep latitudes several owners were having the same problems and I am wondering why there is not a recall on it. Several owners stated their car stopped in traffic, but mine did not. Please let me know if any of my expense will be covered if there is a solution to this issue from other owners' complaints. The vehicle has not been repaired yet. Thank You
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- Washington, MI
The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was stopped and idling, the parking brake erroneously activated and the vehicle had to be turned off and restarted to deactivate the parking braking. The contact indicated that the failure had occurred on multiple occasions and no warning lights or messages were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 39,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP CHEROKEE- Middleton, MA
All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- Las Vegas, NV
Service shifter light had intermittently turned on/off since about 33,000 miles but after warranty expired. Mechanic shop says the issue is common with my car's make/model. If this is a common issue, a recall should be placed.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- Collierville, TN
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Source: NHTSA WEB SITE -
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2018 JEEP CHEROKEE- Jackson Center, PA
This vehicle had a recall for the shifter. It went in for the recall but not long after the shifter lights are back. Every time we drive the shifter lights come on. Went back and the dealer will not fix the problem.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- Stephens City, VA
Service shifter light comes on and stuck in whatever gear due to all the lights light up and you don't know what gear it is in , TSB has been issued for jeep cherokee and dealership wants to charge diagnostic fee , this is a manufacturer defect and needs to be a recall !!! ASAP
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- Portland, TN
I had stopped at a stop sign & as I proceeded to pull out, the jeep came to a complete stop without any power. After pushing the jeep out of the road after several attempts to restart were unsuccessful, jumper cables were used & were still unsuccessful. A new battery was installed but the jeep still would not start. It was towed to the local dealership for repair after a local repair shop was unable to successfully diagnosis the problem. It was determined there was a short in the power transfer unit that caused a short that would blow a fuse causing the engine to shut down. I was almost 7 hours from home & just moments from getting on the interstate to drive that 7 hours home. There was no warning that anything was wrong with the jeep as all recalls had been done and no maintenance was due at that time. Thankfully, instead of coming to a complete stop unexpectedly on the interstate at 75-80 mph, it was turning from a stop sign in the middle of a 5-lane road just after any morning rush. Thankfully I was not on the interstate with a semi-truck behind me or I would not be writing this today. This issue caused my husband to miss a couple of days of work, 2 unexpected days at a hotel, food, gas & the repair charge to the dealership.
Source: NHTSA WEB SITE -
2018 JEEP CHEROKEE- Los Angeles, CA
The contact owns a 2018 Jeep Cherokee. The contact stated while driving 45 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to coast to the side of the roadway. The contact was able to restart the vehicle and continue driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated he had experienced the failure three times. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP CHEROKEE- milton, FL
while driving about 50 mph, I suddenly lost steering and many alarm lights came on. the car was very difficult to steer and I had a difficult time to return home
Source: NHTSA WEB SITE