2018 JEEP CHEROKEE Complaints

while driving at about 50 miles per hour the emergency brake alarms along with several other alarms on dash came on. This happened one time before and car was service and a part replaced to correct the problem. This is less than 1000 miles before this incident.

Shifter failure. All lights on shifter control panel lit (park, reverse, neutral, drive). Service Shifter message on dash cluster and message stating “must be in park to shift gears” or similar. Shifter must be replaced.

As I accelerate the vehicle shudders as if the engine is misfiring, even accelerating at low rpm’s, the vehicle acts as if the trans is slipping or engine is misfiring causing the my Jeep to jerk or shudder. I also had the engine replaced in the past due to excessive oil consumption so I would assume there shouldn’t be further issues. Not only does my Jeep not perform up to expectation , the service shifter light continues to come on and all lights on the shifter turn a solid red color. I have to turn the car off and back on for it to turn on. When taking it to the dealer, they continue to tell me that they cannot find the service shifter error when when hooking it up to the computer. The combination of issues reported with this vehicle type are only going to lead to a serious accident or death if they don’t fix these issues.

My steering system sensor light illuminated while driving and steering became tight when driving. I took it to a local Jeep dealer and it was determined that the electronic rack had failed and needed to be replaced. The dealer said this is very unusual for my 2018 Jeep. My Jeep has less than 55K miles and is less than 5 years old. I am surprised it is not covered under the power train warranty. It is my understanding that 2019 and 2020 Jeep Cherokees have a recall for electronic rack failures in these models. If the 2018 electronic rack is the same in the 2018 then I believe my 2018 with less than 60k miles and less than 5 years old should be covered under a recall. Thank you.

With in a month of purchasing and many times after the dealership supposedly did a update to the shift shaft but always returned I turn car off have to wait and it goes away now it is staying more than usual and appearing more also with in a month my air bags had faulty wiring Thomson dodge only fixed one under driver seat bc their dx only showed one default a month after that the passengers air bag wiring went bad they refused to fix it so with in first year my passenger air bag needs to be repaired I am driving w two faulty car issues that I practically bought this is dangerous after review many complaints from other same make and model jeep owners shift shaft message and air bag message to replace

2018 Jeep Cherokee Overland 4x4 ~ Service shifter warning light appears randomly while driving normally; has happened 2-3 times in one year of ownership. All lights for gears on shifter panel light up red simultaneously; all lights constant and service shifter message remains until vehicle is stopped and engine turned off. No lights, nor warning message displayed upon restart. Purchased vehicle at 42,675 miles and currently has 67k miles. FYI, vehicle is driven daily in city/metro area in Texas with extreme outdoor heat temps.

Floor shifter jumper wiring harness. Manufacturer Part Number: 68413957AA. This is a common issue with these vehicles. This happens out of nowhere and is not something that happens due to wear or old age. This should be a recall due to the safety of the driver.

The indicator came on stating the engine was running hot. Turns out there was a leak in the radiator. My car is less than 4 years old and just hit 60,000 miles. Is this the normal life for a radiator? I feel like it might be faulty and should have lasted longer than 3.5 years.

Service Air Bag Light came on three different times when turning left. The third time it came on the vehicle died in the middle of an intersection and dashboard lights lit up. Took vehicle to Dealer, they said there were codes and a star case S1808000180, they tore apart center console. Did not find a problem, they test drove car and said no more codes. I picked up vehicle and after driving approx. 30 miles home, service air bag light came on again while stopped at light and car died. Car was towed to second dealer, codes popped up U0103, U11DE, U0002, U1465, C10CD. Dealer did not know how to fix. Called Jeep customer cares. Car has been out of service since May 13, 2022. Going to a third dealer on June 9, 2022.

The contact owns a 2018 Jeep Cherokee. The contact stated that while parking her vehicle, the service shifter warning light illuminated. The contact stated that when the failure occurred, the vehicle would not operate as designed until the vehicle was restarted. The contact stated that the failure never occurred while the vehicle was in motion. The dealer was contacted and advised that they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 61,000.