2015 JEEP CHEROKEE Complaints
View complaints related to 2015 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2015 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP CHEROKEE- Woodstock, GA
Electric Park Brake (EPB) light came on while parked. Parking brake actuator would not contract. Vehicle now can’t be driven as the parking brake is engaged. Found the part from a dealership and when I went to replace it, the parking brake actuator was flooded with what looked like brake fluid. New $130+ OEM part was installed and fixed the issue. Approximately 6 months later, the same issue occurred with the new OEM part. I have seen people say this issue has happened while driving. I’ve heard of dozens of complaints of this part already. When will this become a recall? It seems to me that it should have already been addressed since this vehicle has been around nearly 9 years.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- Port St Lucie, FL
I was making a left turn onto the southbound roadway which which consists of six Lanes. I was getting up to approximately 35 mph when the parking symbol light came on and the screen was showing service parking brake and service transmission. I was still in Drive when the car started coasting and when I stepped on the gas, all it did was revved. I had to Coast into the left turning lane and came to a stop as I tried to put it in park I could hear a whirring noise coming from under the dash as if the parking break button was pressed. I could not get it out of Drive and I tried putting it in neutral then back to drive then into neutral but could not get the car to move. Finally was able to get it into park and I shut the car off. After about 10 minutes I started the car up and the dash showed nothing I put it into drive and it kicked into gear and as I accelerated it was feeling like I couldn't get out of second. Then the brake light came on the p in a circle with an exclamation mark came on, ABS light came on, skid light came on., check engine light came on, and the screen flashing back and forth between service parking brake and service transmission. I was able to make it 2 miles to work at very slow speed and put it in park and turned it off. There was more rollback than normal when put in park so I put a chuck under the wheel so it wouldn't roll. Approximately an hour later I took it up to Tire Plus to see what was wrong. Upon picking it up they told me that I had to take to a dealer. The following codes are; u0418, u04828, u1412, p1720, u0420, uc003, u0415. When I went to pick the car up some hours later it started right up like normal and halfway home which is approximately 3miles, everything lit up again this time the engine sounded rough and again I had to Coast to the right side of the road shut it off wait 10 minutes, start it up and I was able to get it home, where it's been since. I'm very concerned for my safety. From Reading, alot of others are as well.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- Decatur, IL
During an accident, the air bags failed to deploy when hit by a Dodge Ram 2500. The vehicle was totalled by the insurance company, and the insurance company took ownership of the vehicle.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- Minot, ME
After a Jeep Dealership performed a recall, the Service Shifter indicator came on. The indicator blocks important information on the dash screen such as speed and other vehicle info. There was no issue or light that appeared prior to the dealer getting their hands on to the car.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- wolcott, CT
Vehicle Parking brake randomly engages. Warning lights and "Service Parking Brake" Brings vehicle to stop, can not get brake to disengage. Repair garage inspected vehicle. Water intrusion in parking brake module. Confirmed myself of water in module area. Referred to a Jeep Dealership- along with TSB#08-060.16. Towed to dealer. Dealership is avoiding repair. Told battery was no good, causing issue. Battery was less than year old. Battery brought back for warranty. Battery functioning at 98%- no issue. Return to dealership- still told battery could be issue, could not produce tech readout off a battery test. Refuse to look at root cause. Will no acknowledge TSB provided.
Source: NHTSA WEB SITE -
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2015 JEEP CHEROKEE- Prior Lake, MN
We own a 2015 Jeep Cherokee 2.4 L FWD vehicle. In the last 3 months, we have encountered ignition issues. We had several misfires when attempting to start the engine. We brought this to the attention of our local auto mechanic, and they were unsure of the cause. We spent over $1500 on inspections and repairs which included spark plug replacement, throttle body replacement, knock sensor replacement, ignition coils replacement and putting in a new battery. We have been to the auto shop several times because the check engine lights keeps coming on and the bills keep adding up. We now received a letter regarding the fact that our vehicle has a recall for catalyst efficiency. According to the notice there may be a loss of catalyst CO/NOx conversion efficiency resulting from the catalyst operating at high temperatures. When the catalyst temperature is elevated, there is a higher rate of misfire, and the misfire can cause immediate damage to the catalyst since it brings unburned fuel and oxygen into the catalyst. I am confident that this loss in conversion efficiency is the reason the ignition misfires in my Jeep. I have receipts and bills to prove that I have spent over $1500 in the last month on engine repairs that still haven't solved the problem. I have contacted a local JEEP service shop who has ordered the part needed for this recall. How do I receive compensation for the money I have already paid for the repairs related to this recall?
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- West Sunbury, PA
The contact owns a 2015 Jeep Cherokee. The contact stated that while his wife was operating the vehicle, a flashing warning message displayed “Service Parking Brake”. After stopping the vehicle and activating the parking brake, the brake would not release rendering the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the electronic parking brake had malfunctioned due to water contamination. The electronic parking brake was disabled by the dealer and the vehicle was later driven to the local mechanic who diagnosed that water had leaked from the C-Pillar and pressure vents onto the electronic parking brake. The vehicle was not yet repaired. The manufacturer was not notified. The failure mileage was 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP CHEROKEE- Queens, NY
Engine Oil Filter/Oil housing is malfunctioned or defected for my model car. Malfunction is causing leakage into the engine which can result explosion or worst damage to vehicle. Warning engine light appeared on vehicle to notify of oil leaking into engine. First appeared 3 months ago. Company has redesigned particular part because of the same popular issue nationwide
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- Wolcott, CT
Parking brake was randomly engaging. Currently engaged will not release. Mechanic ID issue. WATER INTRUSION in parking break module. Claims it’s a known issue but no recalls have been issued. Parts may be delayed 2 months.
Source: NHTSA WEB SITE -
2015 JEEP CHEROKEE- Madison, AL
SVC 4WD service needed; rear powertrain unit needs replacing, preventing 4-wheel-drive from engaging putting safety of others at risk. Problem does not need reproduction; problem not inspected by manufacturer, police, insurance, representatives. This is a well known issue and the inability to use 4-wheel-drive is an extreme hazard. https://www.jeepcherokeeclub.com/threads/possibly-bad-ptu.246802/#post-2988620
Source: NHTSA WEB SITE