2014 JEEP CHEROKEE Complaints

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle lunged into the next gear. The contact stated that the vehicle also lunged while downshifting. The vehicle also rocked backward abnormally. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at various speeds, the vehicle was sputtering and then stalled. The "Shift to Park" message was displayed. The battery warning light was illuminated. The failure recurred after refueling. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was later diagnosed and determined that the catalytic converter, oxygen sensor, vapor canister, spark plugs, charcoal canister, and filter. The vehicle was repaired, but the failure persisted. The manufacturer was not notified about the failure. The failure mileage was approximately 112,366.

My vehicle was making a noise upon going around a right hand turn. I took it to the dealership and they informed me that bolts had fallen out of the power transfer unit. I was told that if this unit failed that I would be thrown through the front window. I spoke with Jeep and was told that they had no information regarding this issue and they made a note that it had happened. The refused to address the issue that I felt was a big safety issue as this would cause the vehicle to immediately stop. They claimed they had no control over the bolts falling out because of unknown interference from outside sources.

While driving, at any speed, for any length of time (sometimes minutes, sometimes hours) the car will act like it is shifting to neutral, no matter how fast I am traveling, it’s happened at 10 mph and up. It’s random, no rhyme or reason. It has been in 4 shops since November and does not code for errors. No one has found the issue. It is unsafe as it will redline the rpm, make the accelerator useless, and the only cure is to drop the car into neutral and abruptly stop. This can lead to a serious accident as there is not time to come to a safe stop or pull over safely on certain roads. It appears like this may be the same issue as a recall from 2016, maybe the fix didn’t fix the hazard? Some lights flash on the dash. Immediately when it happens, the traction control light comes on, and occasionally the “service transmission” warning will briefly appear. My transmission has been checked multiple times now and it appears to be in good condition. One jeep dealer thought it could “maybe” be a transfer case issue as it wasn’t going into gear. They did the W20 recall and it hasn’t had that issue since. The red lining and apparent neutral shift is still happening. We had another shop give us a 2nd opinion on the transfer case, it was functional and nothing was wrong with it. Two shops concluded the transmission and transfer case were fine. We have had three diagnostics on the car, one came back with a faulty oil sensor, which turned out to be unplugged, however we replaced it anyway to be safe. And one came back with voltage errors since it sat in their parking lot for a month, they replaced a battery cable and nothing else came up. But they were willing to replace the transfer case in a maybe, which prompted our second opinion. This is frustrating and I am terrified to drive it. The last time I did I nearly got hit by a semi truck when it redlined the rpm and I had to abruptly stop where there was no safe place to pull over. This happened 4x in 20 miles

I get error messages that say stop to shift. My car is an automatic, brake comes on when I haven’t touched it, it won’t drive sometime Won’t go forward or backwards, tire pressure errors, check engine light comes on when nothing is wrong now it won’t always start. The battery is at 14.2 I want a new car this one is crap

My car shuts off while driving and idling. I have taken it to a shop and they could not find anything wrong with it. I have also taken it to a dealership, it is on its third time in 6 months being there. They have gotten the car to shut off while driving it, but they do not know what is wrong with it, as there are no codes populating. I have put $2000 into this for issues that are not correcting the actual problem. This is a safety hazard, as I have almost been hit multiple times, because it is stalling out. I have contact Jeep corporate and they were in contact with me for a while, but now they will not answer my calls or emails. My dealership says they are at the point of making a case too, as no codes are being thrown and they do not know what is wrong with it. My children are scared to be in the car with me and this is my only vehicle. I am borrowing one now, but the person needs it back.

Leaking at the hatch watering getting into electronic parking brake module causing the parking brake to lock up and catch fire..

Upon coasting to a roundabout I was safe to continue however, when accelerating, the power to the wheels stopped and a harsh grinding noise occurred disabling me from driving anymore. I was almost hit and caused extreme concern for my safety and the safety of the passengers.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at approximately 30 MPH, the gear shifter was forced into another gear and did not operate as intended. Additionally, the contact observed a loud clunking noise while changing gear. The transmission warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.

As I was driving on an interstate highway, suddenly the brakes on my Jeep locked up and pulled over to the shoulder. The dashboard message was that there was a problem with the Parking Brake. After a few minutes the vehicle would move and I drove home. I called a service station and made an appointment to have it looked at but the brakes were now locked and the vehicle had to be towed. The mechanic said there was a problem with water in Parking Brake Control Module and the design would let in water which caused the problem. He said the module and connector needed replacement. The Jeep was then taken to a dealer who was the only one who could get the parts and make the repairs. The dangerous aspect was the brakes suddenly locking up on the highway.