2015 JEEP CHEROKEE Complaints

wheels locked up, unable to stop car. wheels were not turning during accelerator and car would not come to a stop when braking as tires were just sliding and skidding on road. could not change gears

My trunk flooded with water, resulting in the failure of the parking brake permanently in an engaged position. This happened fortunately after my car was parked, but could have happened while I was driving.

When slowing down to stop the transmission would thrust the vehicle forward. Upon inspection by the dealer it was determined that the transmission needed to be replaced. The vehicle only had 86,000 miles at this time.

The contact owns a 2015 Jeep Cherokee. The contact stated that after the vehicle was parked during a rainstorm, the vehicle was started and shifted into reverse(R) and the contact became aware that the parking brake warning light was illuminated. The contact continued to drive the vehicle and noticed that the parking brake warning light was illuminated again while the vehicle was idling. The vehicle was then shifted into the park(P) and the parking brake engaged independently. The contact was unable to disengage the parking brake. The parking brake warning light was illuminated. The contact had taken the vehicle to the dealer who diagnosed that the electronic parking brake module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Investigation Number: PE22009 (Parking Brake). The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 157,000.

The parking brake module failed. It caused the vehicle to violently be slammed into a stop by the electronic parking brakes engaging on their own. This primarily happened anytime the vehicle was put into park, or came to a complete stop. The parking brake is then unable to be released. When revving the engine in drive or reverse the parking brake stays engaged. Randomly did it only work properly and disengage, leading to the car being inoperable due to the possibility of being stuck in traffic or on a major roadway should the car get stuck with the parking brake engaged. This could also lead to a stall of the engine as well as that dangerous situation. The safety of myself and others are at risk with this issue. The problem has been confirmed by the dealer to be a failure to the parking brake module. The part is on backorder with a lead time or several weeks, and over 150 plus parts on backorder when I attempted to find and order this part. This is a common issue for the Jeep Cherokee. There were no warning lights prior to the failure, only a message for "parking brake service" with warning lights after the parking brake was unable to be disengaged.

One day, out of the blue, a ton of warning lights came on after making a simple right turn onto another road. The "Service Transmission", "Service Park Brake" and "Service Antilock Brake System" message comes on and the ABS warning light, the ((P))! parking warning light, the engine light, the traction control warning light, - There was also a lag of sorts just before the lights came on. The steering wheel felt very tight. I managed to pull over and wait a while and slowwwwly drove home. After taking it to my mechanic who explained their read just wont be accurate - it needs to go to Jeep, said their result had something to do with the coil? Something behind the steering wheel? I had recently (3 months ago) had new brake pads on all four tires and rotors cut or whatever. A shop I've gone to a million times with no issues. There are hundreds of thousands of customers in the comment sections and Jeep forums complaining of the same issue and Jeep dealership mechanics telling them they've never seen the issue before. Jeep needs to be FULLY investigated. For a lot. This OBVIOUSLY could cause a serious accident/death/cost me a [XXX] ton of money for which there's seemingly no fix according to other Jeep owners. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

About an hour into the morning commute, the vehicle was at a stop light when a warning bell chimed. The message on the dash read the emergency/park brake had automatically engaged and the light on the park brake indicated the brake was on. I turned it off. Prior to this incident, the braking system including the emergency/park brake functioned as expected. The vehicle has not been taken to the dealership yet.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at 20 MPH, the transmission slipped to neutral (N). There was no warning light illuminated. The contact was able to veer to the side of the road. The contact shifted to park (P) and shifted back to drive (D). The contact was able to continue driving. However, the failure reoccurred several times. The contact stated that at times, he would need to turn off and restart the vehicle in order to resume driving. The vehicle was taken to an independent mechanic where it was diagnosed that the failure was associated with NHTSA Campaign Number: 16V529000 (Power Train). The contact became aware that the recall repair was previously completed on the vehicle. However, the transaxle range sensor wire harness was never replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 78,000.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the message "4 Wheel Drive Requires Service" was displayed. The contact stated that she was able to drive the vehicle to her residence. However, the failure reoccurred intermittently while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the Power Transfer Unit (PTU) had failed. The independent mechanic advised the contact to take the vehicle to the local dealer. The vehicle was taken to the local dealer where it was diagnosed that the Power Transfer Unit (PTU) had failed and needed to be replaced. Upon investigating the failure online, the contact became aware of NHTSA Campaign Number: 20V343000 (Power Train), which she associated with the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,403.

Electric Emergency brake system will not disengage. Started my vehicle and it stated check parking brake and the red light was also on. I thought someone hit the brake button so I hit it and the light went off. I was able to drive my jeep a few feet to unlock the gate to our property. I put the jeep in park got out to open the gate and when I got back in the orange light came back on to check the park brake. I tried clicking it off and it would not go off. I then could not move my jeep forward or backwards. Because of this we had to have the jeep towed to local dealership to review. It is there as we speak. They told us looks to be the brake module. I will have documentation once the repair is complete.