2015 JEEP CHEROKEE Complaints

The contact owned a 2015 Jeep Cherokee. The contact that while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the fuel system. The vehicle was repaired under an unknown recall. However, the failure reoccurred while driving. Additionally, the contact stated that the vehicle failed to start. The message "Repair Parking Brake" was displayed. The vehicle was towed to the dealer where it was diagnosed that the parking brake module, the front driver's side axle, the CV joint, and other unknown repairs needed to be completed. The vehicle was repaired. However, the failures reoccurred and the engine was emitting abnormal rumbling sounds while driving. The vehicle was taken back to the dealer where it was diagnosed that water had leaked through the liftgate, which damaged the parking brake module. The vehicle was not repaired. The contact sold the vehicle. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 103,000.

Parking brake activated while driving. I stalled. Was able to restart the vehicle and everything seems normal but my check engine light is on.

Electronic parking break activated while driving. When attempting to turn left on a two way street electronic parking break activated by itself and locked the rear wheels. Car currently parked as I am unable to move it. EPS system will not release. Parking break still engaged.

The contact owns a 2015 Jeep Cherokee. The contact stated that whenever they would start their vehicle the parking brake and 4-wheel drive service lights would illuminate. The vehicle no longer functioned as an all-wheel drive as intended to but instead as a front-wheel drive. The contact took the vehicle to the dealer who diagnosed that the PTU failed to communicate with the ECU and needed to be replaced. The failures related to NHTSA Campaign Numbers: 20V343000 (Power Train) and 20E037000 (Power Train) however their VIN was not included. The contact was unable to be repaired due to a lack of parts being available. The manufacturer was made aware of the failure and informed the contact that due to being the third owner and that there was no warranty. The approximate failure mileage was 63,000 miles.

The foam that is minimally-glued into the headrest popped off of the shell after a couple months of use. We were able to hold it in place with the fabric cover for several months. then the foam began slipping and ultimately cracked in half. We were unable to keep it in place after that. We have photos of the damage. The seat has been destroyed per the request of the manufacturer. Once the headrest is raised above the level of the outer seat shell, any amount of pressure or holding on to the headrest causes it to bend and flex. I believe this allowed the headrest foam to pop off. Without the foam in the correct location, there is not appropriate padding for the child's head in an accident. A report was made to Chicco. Though outside of the warranty period, Chicco replaced the seat.

Sounds like a backfire. Happened 3 times in 2 days. Engine was replaced 2-20-2020@ 55,029 mi. Currently has 67713 mi

I am not sure if it is my PTU system but my vehicle shuts off when I am at a stop or idling. It is very unsafe to drive and could cause collision. I took it to a local shop and the owner said the scanner read nothing! Something is wrong if my car continues to completely shut off while in drive.

While I am driving and the kuds in car, the car completely power off calling into park before switching on. I was in a big big trouble. I checked online and found that cars 2014-2017 had a call for PTU that causes the same horrible situation that I was in. It was a nightmare. I used my car that never face any problem where I take of it and use it usually for serving my kids driving them to their school and activities. I face the problem 3 times yesterday 2 timed and thanks God while I was on the traffic light but to day is horrible while on the road.

I open the car with key fob and vehicle dash lights up when I go to start vehicle everything goes black and vehicle will not start. The battery in vehicle has been checked and in good condition I replaced key fob battery still does not work. This has happened a couple times and then vehicle will magically start. I am generally stuck for a while before we can get it going . I have tried putting fob against starter button to start doesn’t work, I have pressed brake hard, still noting leaving me stranded at night

As I was pulling on to a main highway the vehicle locked down on me and would not go into reverse or drive. When I try to put it in reverse or drive it makes a bad noise.