2014 JEEP CHEROKEE Complaints

I was driving on the highway and the park brake warning light came up. This light was on for some time. When I stopped the vehicle and started it again, the parking brake was engaged. I was not able to drive the vehicle.

While driving the parking brake suddenly engaged and the parking brake warning light came on the dash. I pulled over and was not able to disengage the parking brake. I shut the car off and when it turned back on the parking brake was still engaged. When attempting to disengage the brake, the light on the switch would pulse but not disengage. The car would then not operate in drive or reverse and had to be towed to my house. The following day we had it towed to a dealership was were told that water had corroded the module and would need to be replaced. I’m currently awaiting the replacement part and incurring the fees for a rental car at my own cost. The estimated cost from the dealership is around $1,200 and the part isn’t scheduled to arrive until the end of next month.

I was going to leave for work at 4am as usual, went out to my vehicle and tried to put it in reverse but the emergency brake was on. I had a ‘Service Parking Brake’ prompt and light on the dash, and another ‘Brake’ light lit up, showing the emergency brake was on. I figured I had accidentally hit the button and went to disengage it, but it would not turn off. I had never used the emergency brake, and had no prior issues with it. I was forced to call into work due to not have transportation at that point. After toggling the switch for 15 mins, the light shut off and I immediately put it into gear to drive to the nearest automotive repair shop, where when I put the vehicle in park again the light came back on. I found out today that it was the module located in the spare tire compartment, both of which were soaked with water. Turns out there is a National shortage on this part with no ETA on when they will in stock, which forces me to have to buy a used part. The kicker on that is there are only 11 used ones available in Minnesota where I live, they need to be flashed, and the used part is twice as expensive as a new part. Regardless of which part I use, if water is seeping into that area constantly it’s only a matter of time before it happens again. I have now read stories of the brakes engaging while people are driving, and luckily nobody has been hurt yet. My issue with that is my wife and I use this vehicle daily with our 2.5 year old daughter and 5 month old son, and we bought this vehicle because of its safety features. The fact that this is a known issue, my bill will be north of $1,000 for the repair WITH A USED PART, and no interim fix is baffling to me.

Gear shifting and transmission problems are on going and intermittent. computer system confused to witch location shifter is in. Sent to dealer for system up date witch only lasted one week before problems returned. error code p0810

PTU failure at 89k mi. Code C14A7-97 from code reader. Car may roll when in Park after not being able to engage PTU.

Vehicle was not included on 20v343 recall for PTU failure but had said failure. As described in the recall vehicle lost all power and forced to stop on interstate. Got out of vehicle and it started to roll away. No injuries no damage, I was able to stop it. The recall is a joke, just a computer update which applies the parking brake if PRU fails, never addressed the real problem, PTU input shaft failure. When I called FCA they said my vehicle didn’t come under the recall, so never had computer update, because of that I lost all power on interstate (unsafe), started to roll away ( very unsafe) and FCA told the to file a complaint. Thank you The consumer stated another recall, FCA 45A, for the exact same problem was issued, and expanded the covered vehicles, but again his was not covered.

i got into a car crash that completely crushed my vehicle and the airbags didn’t deploy at all. serious injuries were sustained

The PTU failed while driving on the highway. Vehicle would not stop moving when placed in park. The loss of power put my kids, wife, and I at risk of possible death if an accident had occurred. Luckily I was able to maneuver the vehicle through three lanes of heavy traffic to pull off the highway before the car completely came to a stop. Once stopped when placed in park I went to step out of the vehicle to assess the situation to only put my family at risk again because the vehicle started rolling away. There was absolutely no warning and no warning after the fact either. The check engine or transmission light never appeared before or after. The problem has been diagnosed by a Jeep Dealer. How my vehicle doesn't fit in the W47 recall for this very issue baffles me. This issue fit that recall of the same year, make, and model to a t.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rearview camera was inoperable. Additionally, the parking brake failed to deactivate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,750. The contact stated that all of the failures occurred after the computer update recall repair. Each occurrence presented a different code, but they were not saved. The failure of the parking brake caused an accident.

I was driving my 2014 Jeep Cherokee and suddenly the emergency break light came on I loss acceleration in traffic were I immediately panic and I to force truck out of traffic onto side of road about a month before I just put it in stop because I was having issues with this the bank won’t do anything about it am force to pay for a truck that’s unsafe to drive please help point me in the right direction on what can I do..