2018 JEEP CHEROKEE Complaints

View complaints related to 2018 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP CHEROKEE
    - BARTLESVILLE, OK

    HAD JEEP 2 YRS 6 TIMES WE HAVE HAD PROBLEM. DRIVING DOWN ROAD TURN CORNER SERVICE SHIFTER LIGHT COMES ON. SOMETIMES WHEN VEHICLE IS STATIONARY IT ALSO OCCURS. ALL LIGHTS ON SHITER LIGHTS UP RED. AND SERVICE SHIFTER MESSAGE COMES ON. HAPPENS 3-6 MONTHS. NEEDS TO BE FIXED.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - CLEVELAND, TN

    AFTER GETTING MY JEEP WORKED ON AT CROWN JEEP OF CHATTANOOGA FOR MY DASH BOARD SAYING 'SHIFTER SERVICE' THEY REPLACED MY SHIFTER BEZEL CLAIMING THAT WAS ALL THAT WAS WRONG WITH IT. THIS IS AFTER MY JEEP THREE THE EBRAKE IN WHILE GOING 65 DOWN A HIGHWAY. TONIGHT 9/28/2020 WHILE BACKING OUT MY DRIVEWAY MY JEEP THREW THE EBRAKE ON ITSELF AGAIN. THEN DID IT WHILE GOING IN TOWARD AT 35 MPH. CHRYSLER DODGE JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES IN THEIR CARS

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - CENTEREACH, NY

    TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE SERVICE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ISSUE AS NEEDING TO REPLACE THE BEZEL AND HARNESS ON THE GEAR SHIFTER. THE MECHANIC STATED THAT IF LEFT UNREPAIRED, THE VEHICLE WOULD EVENTUALLY BE UNABLE TO SHIFT OUT OF PARK. THE CONTACT MADE AN APPOINTMENT WITH HUNTINGTON JEEP CHRYSLER DODGE RAM (5080 JERICHO TPKE, COMMACK, NY 11725 (631) 993-3300). THE DEALER STATED THAT THEY HAD NOT HEARD OF THE ISSUE BEFORE AND PROVIDED AND ESTIMATED COST TO DO THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.*LN*DT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP CHEROKEE
    - SHEPHERD, TX

    THE SHIFTER HAS COME ON TWICE NOW AND ALL LIGHTS POP UP ON GEAR SHIFT. THIS IS ABOUT THE 4TH TOME IN 1 -1/2 YRS IN MOTION.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - CLEVELAND, TN

    'SERVICE SHIFTER' LIGHT HAS COME ON THE DASH SEVERAL TIMES. STARTING AT 26,000 MILES. HAVE TAKEN IT SEVERAL TIME TO CROWN CHRYSLER DOGE JEEP IN CHATTANOOGA TENNESSEE FOR THEM TO TELL ME IT'S ONLY THE BATTERY. THIS BATTERY HAS BEEN REPLACED AND THIS ISSUE IS STILL OCCURRING. TONIGHT, SEPTEMBER 18, 2020, MY JEEP CHEROKEE NOTIFIED SERVICE SHIFTER THE. SLAMMED THE EBRAKE ON WHILE GOING 55. THIS IS A MAJOR SAFETY ISSUE AND THE DEALERSHIP KEEPS STATING NOTHING IS WRONG. I HAVE ALSO HAD ISSUES WITH AFTER PUSHING THE 'BUSH TO START' BUTTON 'TO CUT THE CAR OFF,' THE BUTTON STATES THE CAR IS OFF, BUT YET THE ENGINE IS STILL RUNNING. I NO LONGER WANT THIS 2018 JEEP CHEROKEE DUE TO IT BEING A SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - ROCK CITY, IL

    TL* THE CONTACT'S WIFE OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 60 MPH, SEVERAL LIGHTS ON THE GEAR SHIFTER ILLUMINATED AND SERVICE SHIFTER WARNING MESSAGE ALSO APPEARED ON THE INSTRUMENT PANEL. HIS WIFE SLOWED DOWN TO 30 MPH AND WAS ABLE TO REACH HER DESTINATION WITHOUT FURTHER ISSUES. THE CONTACT CALLED BARKAU CHRYSLER DODGE JEEP RAM OF FREEPORT (700 E SOUTH ST, FREEPORT, IL 61032) BUT THE DEALERSHIP WAS CLOSED. THE CONTACT THEN CALLED ANDERSON CHRYSLER DODGE JEEP RAM (5711 E. STATE ST, ROCKFORD, IL 61108) WHERE THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN AS SOON AS POSSIBLE TO BE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP CHEROKEE
    - NATRONA HEIGHTS, PA

    TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE GEAR SHIFTER BOX WAS ILLUMINATED AS WELL. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE CONTACT CALLED #1 COCHRAN CHRYSLER DODGE JEEP RAM (110 RTE 908 BUILDING 2, NATRONA HEIGHTS, PA 15065, (412) 245-4280) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP CHEROKEE
    - CHELSEA, OK

    ALL LIGHTS ON SHIFTER COME ON RANDOMLY WHEN TURNING ON VEHICLE. YOU CAN'T PUT IN DRIVE WHILE LIGHTS ARE ON. YOU HAVE TO TURN CAR ON MULTIPLE TIMES OR UNTIL LIGHTS GO OFF. ON DASH BOARD IT READS SERVICE GEAR SHIFT LIGHTS

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - SAN DIEGO, CA

    MY CHEROKEE IS 2018, I BOUGHT IT USED JAN OF 2020. IN SEPT OF 2020 MY STARTER BROKE, I PAID $550 TO GET IT FIXED. THIS MORNING, ABOUT 4 DAYS LATER THE STARTER IS BROKEN AGAIN. MY MECHANIC IS VERY GOOD, AND WARNED ME ABOUT MULTIPLE PEOPLE COMING IN WITH THIS ISSUE AND IT BREAKING AGAIN. HE TOLD ME TO GET A NEW CAR WHICH I PLANNED ON DOING BUT IT BROKE BEFORE I GOT THE CHANCE. I LOOKED IT UP ONLINE AND MULTIPLE PEOPLE LEFT REVIEWS WITH THE SAME PROBLEM.

    Source: NHTSA WEB SITE
  • 2018 JEEP CHEROKEE
    - EDGEWOOD, MD

    SERVICE SHIFTER WARNING LIGHT COMES ON AT THE DASH WHEN DRIVING.ALL INDICATOR LIGHTS ON SHIFTER LIGHT UP. PULLED OVER AND TURNED CAR OFF AND BACK ON AND IT WAS GONE.

    Source: NHTSA WEB SITE