2018 JEEP CHEROKEE Complaints

VEHICLE STALLS AT START OF DAY AFTER DRIVING NO MORE THAN A HALF A MILE. THIS HAS HAPPENED FOR THE PAST TWO DAYS IN TRAFFIC. BATTERY LIGHT COMES ON AFTER STALLS AND DOES NOT START. LETTING IT SIT FOR AWHILE IT EVENTUALLY STARTS. BATTERY WAS FULLY TESTED AND HOLDS CHARGE. DECIDED TO PARK VEHICLE AND HAVE IT TOWED TO DEALER AS TO NOT RISK TRAFFIC CRASH.

SERVICE SHIFTER DASH WARNING COMES ON WHILE DRIVING. AT THE SAME TIME, THE PRND LIGHTS ON THE GEAR SELECTOR LIGHT UP. THE NOTIFICATION CLEARS AND THE LIGHTS TURN OFF WHEN THE VEHICLE IS SHUT OFF AND RESTARTED; HOWEVER, THE NOTIFICATION WILL APPEAR AGAIN INTERMITTENTLY. THE VEHICLE HAS BEEN SERVICED FOR THIS ISSUE THREE TIMES AND WILL GO IN FOR ANOTHER SERVICE TO RESOLVE THIS ISSUE ON WEDNESDAY, JULY 29. AS OF NOW, THE VEHICLE HAS NOT BEEN REPAIRED AND THE WARNING LIGHT STILL COMES ON.

WHILE DRIVING, THE VEHICLE SHUTS DOWN, I LOST ALL CONTROL. A MESSAGE POPPED UP THAT SAID 'APPLY BRAKE AND PUT IN PARK OR NEUTRAL' THE ENGINE SLOWLY LOST ALL ACCELERATION AND CAME TO A COMPLETE STOP. THE CAR BEEPS AND SAID 'LOW BATTERY' BUT ALL LIGHTS AND VOLTAGE READING WAS COMPLETELY NORMAL. I TURNED CAR OFF, RESTARTED CAR, AND IT WAS FINE, I DRIVE IT ANOTHER 100 METERS AND IT REPEATS THIS EXACT CYCLE ALL THE WAY HOME.

THIS HAS BEEN A RECURRING ISSUE. THE ON BOARD SCREEN WILL SUDDENLY SHOW "SERVICE SHIFTER" AND ALL THE SHIFTER INDICATOR LIGHTS GO RED. THIS HAS HAPPENED WHILE DRIVING AND ALSO AT INITIAL STARTS. WHEN VEHICLE IS SHUT DOWN AND RESTARTED, EVERYTHING RETURNS TO NORMAL. DOING SOME RESEARCH THAT SAYS OVERHEATING PROBLEMS CAN ENSUE.

IN MARCH, DRIVING DOWN RED ROAD - CAR SUDDENLY STALLED AND THEN SHUT DOWN COMPLETELY. AS IT WAS SHUTTING DOWN, I WAS ABLE TO MOVE IT TO THE RIGHT LANE AS TO AVOID THE TRAFFIC. CALLED TOW TRUCK AND WHEN THEY CAME, WENT TO JUMP THE CAR AND THERE WAS NO NEED - CAR STARTED. WENT STRAIGHT TO THE DEALER AND THEY SAID IT'S AN ISSUE WITH THIS CAR THAT I CAN'T WAIT UNTIL THE OIL IS LOW. PANDEMIC CAME SO DIDN'T DRIVE MUCH - LAST THURSDAY, 7/18, I GOT IN THE CAR AND IT DIDN'T START AGAIN - I WAITED A WHILE AND IT HESITATED STARTING. FINALLY STARTED AND WENT TO DO GROCERIES. LEAVING THE STORE, THE SAME THING HAPPENED, THE CAR DID NOT START AT ALL, CONTINUED TO TRY AND IT FINALLY STARTED. TOOK CAR TO THE DEALER 7/17/20 - STILL 1,000 MILES TO GO BEFORE NEXT OIL CHANGE AND AGAIN, THEY SAID I HAVE TO DO THE OIL CHANGE NOW EVERY 2500 MILES. THE CAR HAS SYNTHETIC OIL - I SHOULD NOT HAVE TO CHANGE EVERY 2500 MILES AS THE OIL IS ALSO MORE EXPENSIVE. TODAY 7/18, CAR DID NOT START AGAIN, SHUT DOWN COMPLETELY. AFTER SEVERAL ATTEMPTS IT STARTED AND NOW THE CHECK ENGINE LIGHT IS ON. READ ONLINE CAR HAS ISSUES WITH THE ENGINE SHUTTING DOWN AND STALLING AND THERE IS A CLASS ACTION SUIT. I AM AFRAID TO DRIVE IT AS IT MAY STOP IN THE MIDDLE OF THE ROAD AND IT'S A SAFETY CONCERN. HEADING TO THE DEALER AGAIN TOMORROW MORNING BECAUSE NOW THE CHECK ENGINE LIGHT IS ON AND CONTINUE TO HAVE THE ISSUE OF THE CAR NOT STARTING, SHUTTING DOWN AND STALLING.

MANY TIMES WHEN THE VEHICLE HITS A GOOD SHARP BUMP IN THE ROAD OR I BUMP THE SHIFTER SHARPLY, THE DISPLAY IMMEDIATELY GIVES A SERVICE SHIFTER FAULT ALERT ON THE COMMUNICATION PANEL AND ALL OF THE LIGHTS P, R, N, F AND THE MANUAL LIGHTS ILLUMINATE ON THE SHIFTER. THE VEHICLE CAN BE MOVING OR AT REST AND THE IGNITION ON FOR THIS TO HAPPEN. I HAVE REPORTED THE INCIDENTS AT EACH OF THE OIL SERVICE CHECKUPS AT THE DEALER, HOWEVER WHEN ALL IS SAID AND DONE IT NEVER GETS ACKNOWLEDGED THAT IT WAS EVEN MENTIONED OR THE MECHANIC THAT WORKS ON TRANSMISSIONS COULD NOT GET TO IT THAT DAY.

WHEN MY VEHICLE ACCELERATES THE TRANSMISSION SEEMS TO BE SLIPPING OR NOT FULLY ENGAGING. THE RPMS WILL SPIKE TO ABOUT 4,000 BEFORE THE TRANSMISSION WILL SHIFT, AND WHEN IT SHIFTS THE WHOLE VEHICLE WILL SHUDDER LIKE IT'S BEEN HIT BY A SLEDGEHAMMER WIELDED BY THOR HIMSELF. TO BE ABLE TO CONTINUE DRIVING MY VEHICLE I HAVE TO SLOWLY ACCELERATE AND KEEP THE VEHICLE UNDER 3,000 RPMS. THIS ONLY SEEMS TO BE A PROBLEM ON A HIGHWAY OR ROADWAY THAT IS 55MPH OR HIGHER.

SERVICE SHIFTER WARNING LIGHT COMES ON AND BLOCKS OUT ALL OTHER DIGITAL READ OUT UNTIL THE VEHICLE IS PARKED TURNED OFF AND BACK OF. ISSUE CONTINUES TO REOCCUR

CAR WAS SITTING STILL, HAD NOT BEEN RUNNING (IN OVER 36 HOURS)L UNDER THE CARPORT. WE WENT TO GET INTO THE CAR AND THEN NOTICED, THE BACK GLASS HAD BUSTED IN THE SAME PLACE (THE HEATER CONNECTOR) ON BOTH SIDES. THE GLASS BUSTED OUT WARDS. HUSBANDS VEHICLE WAS RIGHT BESIDE THIS ONE, AND THERE WAS NO VISIBLE SIGNS OF VANDALIZM.

WHEN SHIFTING TO PARK, INTERMITTENTLY WONT STAY INDICATING P AND REST OF SHIFT POSITIONS ILLUMINATE WITH "SERVICE SHIFTER" DISPLAYING ON STATUS SCREEN. TO FIX IT, PUSH SHIFTER UP HARDER TO PARK POSITION ENSURING P ILLUMINATES, TURN VEHICLE OFF THEN START AND VERIFY NO SERVICE MESSAGE. SOMETIMES THIS HAPPENS WHILE DRIVING BUT USUALLY AFTER BEING PARKED AND RESTARTED. SERVICE SHIFTER MESSAGE PREVENTS SPEED SCREEN FROM DISPLAYING WHILE DRIVING. *TR