2014 JEEP CHEROKEE Complaints

The contact owns a 2014 Jeep Cherokee. The contact stated that while her son was driving at 30-40 MPH, the electronic braking system engaged inadvertently and the vehicle stopped. The electronic braking system (EBS) warning light was illuminated. The vehicle failed to shift into gears. The dealer was notified of the failure and provided step by step instructions on disengaging the electronic parking brake on the center display. The contact was then able to drive the vehicle to the dealer who overrode the electronic parking brake system. The dealer diagnosed that the furnace and the electronic parking brake module needed to be replaced. However, the electronic parking brake module replacement part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 130,000.

The parking brake engaged while moving, I am happy that it didn’t happen while I was moving fast. This is cause for serve concern if it was to happen at a high rate of speed. Currently I am sitting and trying to trouble shot the issue and may have to call a tow truck.

When I very first got the vehicle I went into settings and turned off the automatic parking break then for no apparent reason it came on all on its own after it turned on it took a good 20 minutes to get to kick off and when I took it to the service center they said it was deadly dangerous to be driving it the way it is i’ve been without a vehicle for over a month I’ve had no way to get to and from work except for bumming a ride from friends and relatives and it’s going to cost me between 1200 to 2 grand to fix it and I know I am not the only one that is having this issue when I spoke to the manufacturer they gave me a couple local repair shops that couldn’t see me for over a month and basically said fuck off

The contact owns a 2014 Jeep Cherokee. The contact stated that while operating the vehicle, the service transmission warning light illuminated and the shifter would not remain in the intended gear. The contact stated that the gear shifter had erroneously shifted to the neutral(N). The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 20V343000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 115,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while in a drive-thru, she placed the vehicle in park(P) and engaged the parking brake. While attempting to exit the drive thru, the contact was unable to release the parking brake. The vehicle remained stuck in the drive thru. While waiting for a tow truck, the contact restarted the vehicle and was able to release the parking brake. The next day, the contact was parked outside of a business and the failure recurred. The contact stated that the parking brake had engaged independently and would not release. The vehicle was towed to an independent mechanic where it remained. The contact linked the failure to NHTSA Action Number: PE22009 (Parking Brake). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 108,000.

Lift gate lock engaging when closing, causing liftgate to open at any time. Lift gate also not opening when button is pressed

The contact owns a 2014 Jeep Cherokee. The contact stated that on ten different occasions while driving at various speeds, the vehicle inadvertently down shifted, shuddered, idled, and stalled. The check engine warning light and the shift to park light illuminated. The vehicle was towed to the dealer where it was diagnosed that an transmission bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the transmission bracket needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and assisted with some of the repairs. The contact was provided a case number. The failure mileage was approximately 19,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that after shifting to park(P) with the engine running, the contact exited the vehicle and offloaded groceries. After returning to the vehicle and shifting into drive(D), the steering wheel seized and became difficult to operate. The vehicle was taken to the dealer where the battery was charged; however, after diagnosing the vehicle, the mechanic was unable to determine the cause of the failure. The contact stated that the vehicle then performed without failure for four days however, the failure then recurred. The vehicle was taken to another dealer to be diagnosed. The contact was informed that the brake pads needed to be replaced and the power steering module also needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

The Parking Brake light in my vehicle came on. After having it checked I was told I'd need to go to a dealership to have the module replaced. The next day, the parking brake came on in the vehicle without any warning after I started the car. It took 2 hours and several restarts for the brake to turn off.

All-wheel drive light indicates PTU is not working on the vehicle. PTU was replaced by dealership and is still not working. There is a recall out for my vehicle but my VIN number does not fall under the recall notice so I was charged for a PTU unit and it still does not work. My car shakes violently at high speeds of 60 mph and randomly puts my car into the emergency brake