2018 JEEP CHEROKEE Complaints

THE SERVICE SHIFTER NOTIFICATION CAME UP ON THE DASHBOARD SCREEN WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY, UNABLE TO BE CLEARED, AND ALL RED LIGHTS ON SHIFTER WERE LIT UP. (PRND) AFTER STOPPING, TURNING OFF VEHICLE AND RESTARTING CLEARED THE MESSAGE, HOWEVER, VEHICLE ALSO CONTINUES TO JERK IN BETWEEN GEARS.

I'VE HAVE MY 2018 JEEP CHEROKEE SINCE NOVEMBER 1,2017 AND IN EARLY 2019 A 'SERVICE SHIFTER' MESSAGE SHOWED UP ON THE DASHBOARD. I TURNED THE ENGINE OFF AND WAITED 30 SECONDS AND TURNED IT BACK ON AND IT SHOWED UP AGAIN SO I TOOK IT TO THE DEALERSHIP CLOSED TO MY HOUSE THEY FIXED IT. AFTER I GOT IT FIXED THE SAME MESSAGE HAS SHOWED UP 6-8 MORE TIMES AND I REPEATED THE SAME PROCESS WHERE I TURN THE ENGINE OFF AND ON AGAIN AND THE MESSAGE GOES AWAY BUT THEN A FEW WEEKS LATER IT SHOWS UP AGAIN. ALSO IT WILL SHOW UP SOMETIMES WHEN I'M DRIVING ON THE HIGHWAY OR EVEN JUST DRIVING DOWN THE STREET. *TR

CHECK ENGINE LIGHT CAME ON AT 18001 - VEHICLE WAS IN PARK AND JUST STARTED SO I CAN DRIVE IT - HAD BEEN SITTING FOR OVER A DAY SO ENGINE WAS COLD. DISPLAY IN CENTER OF PANEL READ "SERVICE SHIFTER". THE NEXT DAY THE MESSAGE AND CHECK ENGINE LIGHT WERE GONE. TOOK TO DEALERSHIP SINCE STILL UNDER WARRANTY AND THEY SAID IT NEEDS A NEW WIRING HARNESS AND NEW SHIFTER. BEEN ADVISED BY DEALERSHIP AND INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM AND WANTED TO ADD MY JEEP TO THE LIST TO ASSIST IN GETTING THIS ITEM RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE BATTERY POWER SENSOR WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

SERVICE SHIFTER LIGHT COMES ON AND REMAINS ON WITH ALL SHIFTER LIGHTS ON AT THE SAME TIME. MENU FOR CAR IS NO ACCESSIBLE DASH PANEL IS LOCKED. PERIODICALLY AND RANDOMLY COMES ON AND GOES OFF WHEN DRIVING OR STATIONARY. CALLED DEALER AND THEY HAVEN'T HEARD OF IT. *TR

MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR

AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN AUDIBLE CHIME WAS HEARD PRIOR TO THE FAILURE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND RESTARTED THE VEHICLE. ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042), WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE CONTACT STATED THAT THE VEHICLE RECEIVED FOUR OIL CHANGES WITHIN 24 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR

THE 'SERVICE SHIFTER' COMES ON AND ALL OF THE GEARS LIGHT UP. THE CAR HAS A SMELL OF ANTIFREEZE BUT NO INDICATION OF THE CAR RUNNING HOT. THE WARNING GOES AWAY AFTER RESTARTING THE CAR. THIS HAPPENS WHILE THE CAR IS IN MOTION